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Terokai Ulasan Tetamu Hotel di Negara Basque

Mercure Bilbao Jardines de Albia

Mercure Bilbao Jardines de Albia

4.5/552 Ulasan
This hotel is in a great spot in a great city. It’s within walking distance of most central attractions and has an adorable coffee shop across the road. Hotel itself has a nice atmosphere with the quiet bar and tv screens in lobby where guests sit and relax. Would stay again.
Lasala Plaza Hotel

Lasala Plaza Hotel

4.6/5102 Ulasan
**”BAD: Beware of the 'Upgrade'”** Our priority when booking was the room size and budget, so we reserved a 32m² City View room. At check-in, the hotel staff offered us an ”upgrade.” He said that for an additional €25 per day, we could ”upgrade,” so we agreed. However, while the room did have a Sea View, the size was downgraded to just 21m². I told them that paying €25 to have a smaller room was a downgrade, but they insisted that the view had been upgraded. I asked to be moved back to the room we originally booked, but the staff ignored my request for an entire day. Let me ask you this: if you went to see a new landscape, and the view changed, how would you describe it? You wouldn’t say the landscape itself was ”upgraded,” would you? You’d say the view was different or better. The following day, I finally got a response from the staff. They told me I’d need to pay an additional €70 per day if I wanted a 32m² Sea View room. While the hotel facilities and scenery are excellent, the staff are focused entirely on business and seem to aim to squeeze every extra euro from their guests. In the end, we ended up paying the €25. **Beware of the 'Upgrade.'”**
Occidental Bilbao

Occidental Bilbao

4.3/5100 Ulasan
I thought the sauna was included in our stay that’s why I booked the hotel. When I’ve mentioned it to the staff about not having an additional cost to it when you book online, they told me is part of the spa . This is very confusing as if it was part of the spa why mentioning it and not including it in the spa section . Spa and sauna are not the same and if it’s a cost to it , that should be mentioned. Anything else was amazing . Also they don’t have a separate cost to the sauna only ! I just wanted to use the gym and the sauna , no spa though! There was no possibility to book the sauna without the spa. It’s like 20 euros per acces not per day which I thought it’s a rip off especially when you are already booked with the hotel and you’ve paid for your room! Again staff showed no flexibility , it was either pay for something you won’t use or you don’t get it! Ended up not booking it because I did not want to use the spa , and I thought it was a lot of money (20 euros) to pay for 15 min use of sauna only.
Sercotel Ayala

Sercotel Ayala

4.4/5102 Ulasan
When we first checked in the staff was friendly and helpful, the lobby is cozy and has free water and a coffee machine. Our room was bigger than we expected and came with everything, toothbrushes, shower cap and comb etc. We asked the front desk for an iron and it came within 5 minutes, great service! The shower was really nice and spacious and the beds were amazing. I suffer from insomnia and the beds were perfectly soft and the comforter was so comfortable I just wanted to stay in bed all day. For the price the breakfast was really good, the only downside was that it seemed a little bit understaffed. My favorite part about the breakfast was the pastry selection, the donuts and cakes were amazing, it tasted better than some pastries I bought from bakeries. Bonus points for providing pads and tampons in the women’s bathroom. The location is pretty good, it’s near the main shopping street and an el corte ingles, it’s also not far from the train station.
Hotel Arima & Spa - Small Luxury Hotels

Hotel Arima & Spa - Small Luxury Hotels

4.6/581 Ulasan
It is such a nice and luxury Spa hotel. Room is very well designed and comfy. Everything you need is in the room, kettle, fridge etc. Hotel has a Spa, Gym and swimming pool. Spa is not free but Gym and swimming pool is free. If you want to stay in San Sebastián but a bit farther from city center this is perfect place for you.
Hotel Naval Sestao

Hotel Naval Sestao

3.6/543 Ulasan
We stayed one night in this hotel on the way to the Ferry to Ireland. There is secure underground parking (at extra cost) which we found useful. However, we were disappointed when, having arrived at 3.45 pm in Bilbao after an 8 hour drive in 30 degrees+ we were told that there was no facility for any drinks or refreshments in the Hotel and that such facilities would not be available until 7.30pm. We were further disappointed to find that when we came for breakfast the following morning, there was no coffee, bread or other basic food. We had to ask a member of staff to obtain some basic provisions for breakfast which seemed to confuse him. We noticed that at least four other guests who came after us also had little to eat. We gained the impression (right or wrong) that the hotel is not geared to accommodating foreign guests as after an initial early breakfast rush there seemed little interest in guests coming later. We particularly noted the lack of staff on the ground and everything seemed to be the responsibility of one staff member.
Hotel Ilunion San Sebastián

Hotel Ilunion San Sebastián

4.4/568 Ulasan
Muy buen sevicio, limpieza y muy moderna, el desayuno nos Encanto y el trato tambien volveremos a repetir
Sercotel Coliseo Bilbao

Sercotel Coliseo Bilbao

4.4/5116 Ulasan
Good location, easy to get everywhere of interest just by walking. Staff were lovely, warm, friendly and helpful. Good sized room and bathroom, but there was a massive pillar right in the middle of the room which was quite awkward. Had the room at the start of the corridor near the lifts so it was a bit noisy at times. No tea or coffee facilities in room, which feels like a bit of a basic. Went out for breakfast rather than use the hotel facilities as there's plenty of options about. Only there for 2 nights so didn't seem worth kicking up a fuss about any stuff. OK for overnight but not a long stay from what I saw.
Hotel Urdanibia Park

Hotel Urdanibia Park

4.4/5116 Ulasan
The location is good if you have a car, is not close (walking distance) to the city, but at the same time really good location. Service is just fantastic, everyone was nice with us and welling to help if we asked for something. the Snack bar (cafeteria) staff is the best of the best, as well as the housekeeping staff. The only bad thing was the AC, we have no idea if it was ”warm” because the new ordinance or because something else, but unfortunately the hotel's location is so close to a highway, the room was quiet and good, but we try to sleep a little bit cooler, and with the window open was just imposible
Hotel Silken Indautxu

Hotel Silken Indautxu

4.2/584 Ulasan
Excellent 4* hotel in the perfect location, 12 minutes walk from both Railway station and Intermodal Bus station. Big room, nice beds, all amenities like tv, aircon, kettle, frige and safe. Real bath and bidet in the bathroom. Looks little bit tired, but ok. The only problem was a plastic card room key with magnetic *****, which had been unmagnetized in my pocket several times with earphones case. Hotel has several bars/restoraunts, including one in the inner garden. And meeting areas for conferences.

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Maklumat Perjalanan Tempatan

Bilangan Hotel674
Bilangan Ulasan14,084
Harga Purata (Hari Bekerja)MXN$ 3,097
Harga Purata (Hujung Minggu)MXN$ 3,611