Hotel Dengan Wifi di Newport, United Kingdom

Stayed for one night. Arrived super late for check in and the concierge was very kind and stayed late to help us. Room was clean, comfortable, and well appointed. Breakfast was good. Something to note is that parking was in a nearby garage and is not covered by the hotel. Overall would recommend if you’re in the area!

Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things. You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30. Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier. The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep. We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again. Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened. Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame. Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.

Hotel is located very close to motorway junction. Easier for travellers for a nights stay. The hotel also have enough car parking space. Unfortunately the room I stayed had a very bad odour. The shower and toilet were also cramped but I dint mind as I was staying only for a night. Not ideal if you are staying for couple of days and planning to spend most of the day in the room.

Great location for on route to Cardiff. Free parking and breakfast and great for late check in . Friendly staff and great to have Dove soap, shower and shampoo. 👍

Paper thin walls and a ceiling that bounces when the people above walk around. 2am fire alarm which the receptionist didn’t seem to know what to do. Doors slamming and people talking in the main corridor through the night. Fair to say that I had very little sleep and will never ever stay here again.

Das Hotel ist neu, sehr sauber und verfügt über äußerst freundliches Personal. Es liegt etwas außerhalb der Stadt, was für meinen Aufenthalt anlässlich des Cardiff Halbmarathons ideal war. Das Frühstück ist ausgezeichnet, ebenso das Abendessen. Mein Zimmer war in einwandfreiem Zustand. Insgesamt absolut empfehlenswert – ich komme gerne wieder.

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.

Great room, great staff and great location in the heart of Caerleon. Also has one of the best restaurants in the area. Highly recommend

The place was nice and clean , easy to check into and onside parking , breakfast was nice in the morning too