Hotel Dengan spa di Crete, Greece

The spa - hamam, sauna and indoor pool (1m deep though?!) is the hotel’s best feature. There is no beach access though, so I went to Nea Hora and Golden beach. Rooms - too small, lack of storage space, complex buttons and unnecessarily complicated console. It was quiet even though I was given a 2nd floor room. The overall signage in the hotel is confusing too. Beds and pillows - huge and comfy. Food - excellent. Massage decent. Toiletries good. Only frontal views are of the sea, but cost 10x more! Otherwise - trash can views!😤 A la carte breakfast - too slow, you eat less, always a misunderstanding… and after you order they take away the menu… Rooftop pool - a scam! Sunbeds always occcupied and need to be booked to see the sunset 🙄 there is another rooftop on 7th floor but after 10min you want to leave, because there are no showers, a pool, toilet or a bar… Staff is young, fakely polite, too slow and not very responsive - obviously trained for certain types of guests (culturally unexperienced). So even to get a locker in the spa you had to wait to be explained how to unlock it (and pass a test?!), even though there are two people at the reception desk. My coffee capsules, sweetener, and teas were not replaced the following morning during the housekeeping visit and a used glass was not washed. The balcony pool is tiny and got a lot of fluff from the street, plus I didn’t feel comfortable using it with it being visible from the street and building right across the street. I was also called at 21:30 (I was asleep?!) to check whether I was satisfied with a complimentary 30min massage (due to the poor room view)… 🤷🏼♀️ I understand that it is a new hotel and they are trying their best but I also paid 800+€ for two nights and was frustrated during 50% of my stay… 😒 I attended a high school for tourism and hospitality, worked as a masseuse, also and worked in 5-* hotels Chania 30 years ago, but stayed in a multitude of 4-5 star hotels worldwide since. Especially in Asia where the service is top notch. Therefore, all of this is not acceptable for such a high price. Yes, the welcome drink is nice, and so is the complimentary massage, but you should do better, Hilton!

My stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere. The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay. Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch. The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front. The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions. Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete. This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.

Apartment Stella Paradise by Checkin is very conveniently located in Hersonissos - the main city beach is just 5 minutes walk around a corner, 10 minutes of pleasant walk to the city promenade with restaurants and bars, and no more than 20 minutes walk along the coastal line of hotels, restaurants and small pebble beaches to the best nearest sandy beach of Sarandari. The apartments themselves are quite budget style, but at the same time is very comfortable accommodation option for travelers who appreciate the optimal combination of price and quality. Our room consisted of a small bedroom, and a living room with a sofa bed and a small kitchen equipped with a stove, fridge and kettle. For those who prefer to cook while traveling, there is a necessary minimum of cooking equipment, but we have ordered breakfasts, which were covered by Stella herself the owner of the apartments. I would like to say a special thank to Stella for all her help during our stay - she recommended wonderful restaurants and beaches, ordered taxi and table in the restaurant, and solved all the minor issues we had, this made travel planning very easy and made our stay very comfortable. Despite the fact that this is not a hotel but a complex of apartments, the room was cleaning every day. And a big advantage was the presence of a terrace where it was convenient to dry bathing suits after the beach, and drink a glass of wine in the evening. I will definitely stay here if I come to Hersonissos again.

All of the staff were amazing. Super friendly and helpful. They took care of us like family. Especially the beach bar staff were #1. We were with a large group of friends and they were so attentive and added a lot of laughter and fun to our experience. I would highly recommend this hotel.

A very good hotel. The rooms are beautiful. The girl at the front desk is a true professional—very friendly, sweet, and helpful with everything. Unfortunately, I only stayed for one night. If I had known, I would have stayed longer.

The room was spacious and the hotel was super clean and extremely comfortable. Everything felt brand new and the service was really 5 star. We were happily surprised to learn that the indoor swimming pool is actually just a giant jacuzzi. We spent an hour there on our last night which was super nice. The bed is really comfortable and the place is quiet. There is a valet service for parking your car and we got welcome drinks and snacks on arrival. Thanks again for the free bottle of wine and fruit bowl as a VIP welcome gift. We really enjoyed and will come back to this hotel if we ever visit Chania again one day.

The hotel is a historical building, located right next to the pier and bus station. The rooms are spacious and the sunlight is particularly beautiful! The bedside cushions are really thoughtful and are changed together with the bedding for each guest! There is also a turndown service at night, which is standard five-star. The staff at the front desk are very patient and considerate. They speak like actors in a drama, clear and slow, and their emotions pour out. They are very cute!

Every hotel staff was smiley, friendly and helpful. We received welcome snacks snd message in the room. The room was modern with air condition, high ceiling and nice amenities. Breakfast was buffet-style as and adequate. Location is very close to many shops and restaurants but without the noise. I enjoyed the deep tissue massage at their spa. Enhancement areas suggested for Room 11: shower door does not close; the queen bed was two separate single beds put together instead of one mattress, and with separate bedcover sheets instead of one queen sized bedcover sheet; a kettle would have been useful.

The room was comfortable and equipped with all the necessary facilities. Service was excellent from friendly, helpful staff. The buffet breakfast was very good. Central Herakleion is only 5 minutes' walk away. The rooftop swimming pool is fine for cooling off but it's too small for serious swimming and closes early in the evening.