Hotel Dengan bar di Newport, United Kingdom

Stayed for one night. Arrived super late for check in and the concierge was very kind and stayed late to help us. Room was clean, comfortable, and well appointed. Breakfast was good. Something to note is that parking was in a nearby garage and is not covered by the hotel. Overall would recommend if you’re in the area!

I stayed here for eight nights from July 19th to 27th and never felt uncomfortable or out of place. The hotel rooms and towels were exceptionally clean. Though the breakfast menu remained the same daily, the freshness of the offerings made it enjoyable every morning. Parking was tight at times, but I always managed to find a spot with peace of mind. I visit Wales nearly every year, and it looks like I’ll be returning to this hotel again next year.

Very xmasy and festive. Overall we had a lovely stay however very expensive and some small things. You needed to prebook restaurants and spa which meant we were unable to use spa, and certain restaurants as we booked the trip on the morning and no reservations left, had to have room service which took over hour and half for sandwiches and no hot food after 22:30. Breakfast good although very long wait 40 mins on day of departure we used the signature restaurant as Olive/main restaurant even busier. The bar with singer and Musician was relaxing and offered just what we were looking for but min of £16 each per cocktail is steep. We used the signature lounge for a free prosecco (between 4-6) on day of arrival but closed early so never used again. Small things in room- never replenished water or Welsh cakes or wine which we upgraded for. No corkscrew and phone didn’t work to call housekeeping, found staff member and waited an hour and it still didn’t arrive so we took the wine to get it opened. Can’t connect to screen play if using apple, only android? No flannels in bathroom and no bubble bath for the bath which was a shame. Mostly friendly staff although some on reception had a slight attitude when we asked for basics like water. Concierge was helpful and friendly. Bar and restaurant staff attentive. We would go back (already visited before) and ask for upgrade to signature rooms.

Honestly, I’m not even gonna lie Mercure Hotel in Newport is such a wonderful place! From the moment we arrived, the receptionist who attended to us was super lovely. She explained everything about our voucher clearly, and even when we had to go back downstairs to ask her something (because I wasn’t really paying attention but my man was 😅), she was still so patient and kind. The whole experience was amazing. I had a really great night the bed was super comfy, the food and dinner at the lounge were delicious, and the service throughout was top-notch. Breakfast the next morning was also soooo good! The hotel was spotless, the vibe was calm, and everything felt just perfect. I genuinely recommend Mercure Newport to anyone planning to stay in the area. Whether you’re visiting or you already live in Newport, you have to experience how clean, luxurious, and peaceful it is. It’s such a relaxing and cozy environment! 🖤✨

Das Hotel ist neu, sehr sauber und verfügt über äußerst freundliches Personal. Es liegt etwas außerhalb der Stadt, was für meinen Aufenthalt anlässlich des Cardiff Halbmarathons ideal war. Das Frühstück ist ausgezeichnet, ebenso das Abendessen. Mein Zimmer war in einwandfreiem Zustand. Insgesamt absolut empfehlenswert – ich komme gerne wieder.

Nice hotel, comfy rooms, good base for Newport and Cardiff area. Homely, family vibe.  Have been before and would return. Great cooked breakfast with fried bread!

Some of the frontline staff charged me a different card payment than the booking agent had agreed to. This made me feel very confused. Fortunately, their senior management, Mr. Deepy, listened patiently to my explanation and understood my discounted room rate. He explained everything clearly and eased my worries. After a few days, the card was finally charged correctly.

Always spotlessly clean. Reception always very nice. Rooms have all you need. Comfortable and Clean. USB sockets, reading lights and lamps, Samsung 32” Smart TV compatible with with mobile phones, tablets and pc/lap. Desk with desk lamp and luggage storage along with open wardrobe and bedside drawers/unit. Large full size mirror. The Queen size bed is comfortable and has plenty of pillows/bedding. Bathroom is one of the best I have seen In hotels with modern and clean fittings. Subway tiling with chrome finish fittings, large bath with waterfall shower and over bath shower attachment for when just your hair needs washing. Huge fitted mirror with lighting and ample space for your toiletries etc. Towel rail and door hooks all complete the better than most bathroom. Towels and toiletries/hand wash/kettle and mugs, glasses, quality hangers and the attention to details all complete a good value room. The hotel flows on to the pub/ restaurant. Being Green King the food is all good. An extensive food and drinks menu. Easy and user friendly app allows ordering from your table for food and drinks. Overall the convenience of both hotel and bar with good service and good value a highly recommendable place to stay whether your here for business, leisure or just a night or two r&r The New Inn @ Green King always hits the mark. If you have breakfast with room it's served at the restaurant with hot & cold options Continental and Full English. Both perfectly presented and quality products. Parking for guests is free and input of car registration avoids any after stay fees.

Great (though little outdated) hotel with a great staff. Checking-in was easy peacy, room was big enough and clean. Beds comfortable. Breakfast was good, restaurant for diner was changeable. The fish 'n chips was very good, the fries (chips) next evening was not so good (my thought is that the food had been to long under a warm-hold lamp) Location was OK, we were there for Cardiff and that was further then in expected (in driving times) but that was our personal choice. Can recommend this hotel for sure.

Great room, great staff and great location in the heart of Caerleon. Also has one of the best restaurants in the area. Highly recommend