LLittle Forest Studio ManagementThe breakfast was of very good quality and the staff were helpful. The only downside is that the room feels a little dated; however, it is still very clean and well maintained.
JJessacoThe whole stay was great, I needed somewhere to stay while work was being carried out on my house. The rooms are spacious and have bathtubs, there was a big desk for me to work at and the internet connection was perfect, I had multiple video conferences and it never dropped once. Housekeeping were kind enough to check if I needed anything everyday, and reception staff were super friendly.
Right next to a massive national trust property had some beautiful autumn walks
However there is absolutely no phone signal (Vodafone)obviously nothing to do with the hotel it’s just extra info about the area!
GGuest UserVery loud neighbourhood with constant outside noise. The walls are extremely thin, I could hear people talking in the next room. The heating system was broken, so we were given two small plug-in radiators that kept overheating the room, then switching off and making it cold again. Sleep was horrible. The spa is very small, with no space in the sauna and the pool crowded with kids. We paid £177 for one night on the top floor with lounge access, but the lounge had no snacks—only soft drinks (drink selection was okay). Overall, poor value for the price.
GGuest UserAs i was attending a funeral of a dear family member, I was very pleased with the location and more importantly the cleanlines and stress free stay at the orchard hotel. My room was very spacious and clean. The staff were wonderful and helpful in every aspect. The food in the restaurant was above par and well deserved. a trip to Nottingham would definatly warrant a further stay at this hotel. 5 star for definate and would certainly stay again. Thank you for a great stay
WWeTravels LimitedWe were welcomed with a treat being our wedding anniversary. The facilities in the hotel are good and there is on site parking for just £5 a day. The breakfast menu is great and offers anything you would like to have at breakfast. A gym is available and a bar too. The staff are friendly and prompt. I Highly recommend.
GGuest UserIn general, my stay was fine. All the staff were very helpful and pleasant, and I appreciated their friendly attitude.
However, there were a few issues that affected my experience. There were a number of young men staying on my floor who returned around 2am and made a significant amount of noise for quite some time. Unfortunately, no staff member came to address the disturbance, which made it difficult to sleep.
When I eventually began to fall back asleep, I was disturbed again by two pigeons making loud noises outside my window. In the morning, I noticed there were dead pigeons caught in the netting above my window. This was quite unpleasant to see and does not seem healthy or hygienic.
Additionally, at £125 per night, I would not expect to see worn carpets. The condition of the flooring did not reflect the price being charged.
Overall, while the staff were excellent, these issues did detract from an otherwise fine stay.
GGuest UserVery good stay in the hotel and everything close to the bus station and tram connecting to different parts of the city
Clean room with functional amenities
AAmyLCWe had booked 2 nights here as my friend was having her wedding reception here. The Mour website, trip.com and other booking platforms state they have toiletries available. However, only shower gel was provided. I asked at the reception and the man had an attitude like he didn't care, I explained it was stated on their website, he wasn't bothered. I would have brought it myself but it stated it was provided. The room was nice, big and comfortable. The tiny hanging space hidden behind the bed, the kettle hidden the other side, with a tray covered in stains and spills and cups containing white powder. Far from clean. The price did not reflect the quality here at all and I felt rather embarrassed for my friend as a lot of us stayed here for the wedding. I wouldn't waste my money staying here again.
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