Thanks for your great service and hospitality.
I have nothing but praises to sing for this great hotel property.
Location, services, experience all good. A very friendly staff, with great help in organizing superb darshan and puja of Lord Padmanabha Swami Temple.
Special mention of the manager and PR team. Mr Pramod deserves a special mention.
Overall a great experience.
Located 2km form kovalom beach but can walk there
Typical Indian standard 4 stars Hotel setting and if got group the pool congested and busy wedding function. Breakfast limited non vegetarian menu.
I had a wonderful stay at Holiday Inn yesterday. The hotel was very clean, well-maintained, and created a really comfortable atmosphere. A special mention to Sanika, who was extremely customer-friendly and attentive throughout my stay. Her professionalism and warm approach made the experience even better. I also appreciated the hotel’s excellent follow-up, ensuring that everything was going smoothly. Overall, a truly pleasant and satisfying stay – highly recommended!
Bad welcome!
At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night )
We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access.
Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally.
I never understood the logic behind not allotting the room which paid for.
Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season.
Room service was good. The room was clean.
Room offered a great pool view.
We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options.
Highlight is Breakfast and the staff is courteous.
Stay here if you get good deals.
Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.
Best part of my hotel stay was at the hotel restaurant. Dined there for dinner and breakfast and the food was good. Particularly, the breakfast buffet had a good spread. The service at the restaurant, from that of the chefs to the waiters was delightful and friendly. Special mention to the thoughtful service from Sourav, Rajesh Bhakat, Srideep and Triloka!
Unmatched staff! Every person was pleasant and kind. It is great for families with kids as there are activities and plenty of recreational spaces. The staff do a good job of cleaning but the humidity creates a musty smell. Perhaps something the hotel can deal with. Airport pick up and drop off should be free (it isn’t though). We would go back because of the welcoming staff and ambience.
Maintenance needs to be improved. Basic necessities are not provided in some of the rooms. Bathroom fittings in some of the rooms were faulty. Though the staff were co-operative and helpful, except for the time taken for preparing the final bill during check out. Better maintenance and service can help them to retain their customers. Customers are coming only based on the old goodwill.
118 ulasan
7.3/10
Harga bermula
MXN$ 872
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Kerala
Terokai Ulasan Tetamu Hotel di Kerala
Lihat semua
7.7/10
Good
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
NNevrilFantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.
GGovindThanks for your great service and hospitality.
I have nothing but praises to sing for this great hotel property.
Location, services, experience all good. A very friendly staff, with great help in organizing superb darshan and puja of Lord Padmanabha Swami Temple.
Special mention of the manager and PR team. Mr Pramod deserves a special mention.
Overall a great experience.
GGuest UserBad welcome!
At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night )
We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access.
Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally.
I never understood the logic behind not allotting the room which paid for.
Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season.
Room service was good. The room was clean.
Room offered a great pool view.
We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options.
Highlight is Breakfast and the staff is courteous.
Stay here if you get good deals.
GGuest UserA Wonderful Stay at Gateway Hotel Calicut. Comfortable, Scenic, and Family-Friendly We stayed at Gateway Hotel Calicut for two days as a group of 20 family members, including children, during a family get-together and convocation ceremony. We had booked six rooms on the 5th floor, all offering beautiful views of the sea and pool, which made our stay extra special.
The hotel staff were exceptionally friendly, supportive, and attentive, ensuring all our needs were met with warmth and efficiency. The rooms were spacious, clean, and very comfortable, ideal for a large group like ours.
A highlight of our stay was the complimentary breakfast, which was outstanding—a wide and delicious spread of local and continental dishes that catered to both adults and kids alike.
Overall, we had a memorable and thoroughly enjoyable experience. Gateway Hotel Calicut provided the perfect blend of comfort, hospitality, and scenic beauty. We highly recommend it for families or groups visiting the city.
GGuest UserReally good hotel and centrally located for Elamkulam. Breakfast was good selection but not enough space or servers. It was chaos trying to get a table as people were standing in the way eating. The lifts are also incredibly slow. Stopping on every floor. The rooftop pool is nice but has no view as the walls are too high.
GGuest UserThe Leela, Kovalam is an amazing hotel, which my 11 year old son and I would highly recommend! It is on a cliff top overlooking the Arabian Sea. We upgraded to Club Room, which provides you with access to The Cafe, a restaurant serving Club members complimentary breakfast 7-10:30am and High Tea 5-6pm and additional a La carts chargeable lunch and dinner. The Club room is exceptional, with a balcony with table and chairs overlooking the Arabian Sea, King bed with very comfortable mattress and bedding, fantastic walk in shower, sink and toilet, with all the toiletries. Rooms are cleaned well and the food is wonderful. We ate everything safely with no upset stomached here and the staff were wonderful! We would happily return!
SShijin S ShajiThis hotel is definitely not a 4-star property as it claims to be. The rooms are surely clean and comfortable, but the positives end there. The service is absolutely appalling. I ordered a coffee but they failed to serve it even in one hour despite reminding them twice. Once after taking shower all the water were overflowing through under the door to bedroom. The breakfast was a joke. There was no buffet and there were only two options - Puri sabzi or toast! They didn't even have tea or coffee ready. After a couple of reminders they finally brought coffee. I gulped it down with a toast and hurried off to check out. Opt for this hotel if you get it cheap but don't be under the delusion that you'll get a 4-star experience!
GGuest UserWe stayed here for 2 nights. The location is near the pine forest entrance, only walking distance from the hotel. The stone built hotel's architecture is a visual treat. Location is very good. The entire property and the view from the room balcony is beautiful. There is a pond and it's nice to watch. Food is good. Not impressed with the buffet dinner. Ala carte was good.
Ghee roast in the breakfast and nadan chicken curry in the dinner was very good 👍. They have a good amount of parking space. The only problem is that the road connecting the hotel and the main road is congested, full of small shops as it is the same road that leads to pine forest entrance. If another vehicle is coming from the side of the hotel, then we need to go back to main road as the road is very narrow. But, once we reach the hotel we have good parking facility. You can contact the hotel before getting into the sub road towards the hotel so that they can arrange security. All the tourist spots can be easily accessed from the hotel location. 5 stars for the location of the hotel.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.