Hotel Dengan bar di Piedmont, Italy

The team at doubletree Hilton was fantastic … from reception to restaurant, bars and housekeepers … special thanks to Guerino, Jesmin, Ivana, Fabrizio and many others

It had been a good experience. Friendly staff . Pleasant environment. Free shuttle service to airport is the highlight that was great help.

Perfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions: 1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!

The hotel is located in a beautiful place, next to the boat port,comfortable to ride on the islands,near a pedestrian path along the lake,can be reached in 20 minutes to the Streza center,where there are many restaurants. In the hotel it is clean,it is certainly a little old. But the view of the lake is very beautiful. Breakfast is ordinary with hot dishes, delicious coffee. Overall I liked everything

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

For a temporary one-night stay in Turin, it is a good and cheap place. Small but beautiful, the surrounding is quiet and pleasant, surrounded by mountains in the distance, and the weather in Italy is also great, which fully shows its beauty! The breakfast is quite good, except for the lack of green leaves, everything else is there, which is great.

The hotel is very welcoming, well-furnished, and well-maintained. The room was very spacious and equipped with everything needed. The staff were professional and efficient. The hotel's free parking is convenient, located right next to the building. Just a few meters away, there's also a metro station for getting to the city center and the shopping mall, as well as the Pinacoteca Agnelli and the Pista 500.

Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.

I wanted to save some money by not staying directly lakefront, and this hotel was quiet, clean, no frills and perfect. In a quiet neighborhood where a 2 minute walk in a residential area brings you to self service laundry, a grocery store, shops and restaurants and a 5 minute walk from the more busy piazzas with restaurants and shops. The hotel room was large with loads of space for storage and plenty of hooks and a large desk area, along with a balcony with 2 plastic chairs and a table.. Bathroom supplied round soap and shampoo. Front desk was efficient and stored my luggage after checkout while I explored the town further. Short walk to train station. Included breakfast was cheese, meats, hard boilded eggs, croissant, yogurt and fruit and a Coffee machine.

Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner. The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for. Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.