Hotel Dengan bar di Aomori Prefecture, Japan

The location of the spa is excellent, just next to train station. The facilities were tip top. However on day of check in, the attending team at reception was not up to par. 1) disorganised. First took our passport then wanted it back 2) failed to orientate us on location of public onsen. And need to report to level 6 reception to be brought in individually by staff 3) location of blue lounge 4) the dress code for free exercise and location. The next day's team was better. Overall OK but check in makes first impression

I booked a room with dinner and breakfast. I got a room but it had food smell. It seems breakfast or dinner was served in the room. Room size was good. But footsteps from guest room upper floor was heard. Dinner and breakfast were not great. Onsen was ok. I checked out and dropped my luggages at the hotel. When I came back, all lights turned off. Weird. But hotel staffs were available.

Excellent location next to the JR station. Room is spacious, superior bathroom with double sinks. Breakfast is just amazing! Coin laundry very convenient

八戸三社祭と青森ねぶたまつり目的で宿泊しました。 ホテルからお祭り会場まで徒歩5分ほどで、コンビニも居酒屋もたくさん周りにあり便利でした！ホテルは本八戸駅から徒歩10分ほどの位置にあり新幹線のとまる八戸駅までタクシーで毎回2800円くらいかかってしまうので青森駅のねぶたに行くには八戸駅周辺の方が良かったかなと思いました。 朝ごはんは和食洋食があり、せんべい汁や青森のお米が食べられて大満足です。 お部屋も掃除が行き届いていて清潔でした。母と2人旅で利用しましたがまた是非利用したいと思えるホテルでした。

Mainly stayed here for ski in ski out convenience to Aomori Spring Ski Resort. Hotel rooms are sizeable for Japan standards. Got the full room and board with 2 meals provided, and buffet selection was decent variety. Lunch options there are limited choices but food is decent. There is also an onsen which was nice.

冬天的十和田湖並沒有太多景點，到處不缺荒廢了的房屋，感覺有些荒涼⋯⋯ 酒店設施不錯，有提供旅行裝的洗髮水沐浴露及護膚品，另外房間也有冷熱水飲水機（非常方便沖杯麵），大浴場只有室內並沒有露天溫泉，房間衛生不錯，應該是有重新裝修的。 最不好的地方是晚膳，晚膳是在酒店附設的壽司餐廳進食，但整個晚膳只有一個前菜（很少的一碟）、一個味噌湯和10件壽司，就算是食量比較少的女生也不夠的，而整個湖區附近方圓都沒有一間便利店，所以晚上如果肚餓的話只能夠在酒店的自動販賣機購買急凍食物，但價錢一點也不便宜⋯⋯ 雖然酒店有提供每一位住客一個迷你杯麵作宵夜，但那個迷你杯麵真的非常迷你，相信只有三口就吃完！ 所以忠告每一位住這間酒店的朋友們，請務必自備食品到酒店。

My review is more about trip.com in itself rather than the hotel. In retrospect, I should have booked the same hotel from a different website. The room description is confusing. I thought I reserved a twin room. It turned out to be a single room with one bed and an additional strange ( bed?).

I was assigned to a smoking room by mistake even though I've booked a non-smoking room but the front desk manager Sasaki-san solved the problem professionally and I really appreciate that. I had a great 3-night stay, loved the public bath and amenities provided ^^

We thought it's going to be fresh in August up the mountain but it wasn't. Very hot and without air-conditioning you'll be suffering. Rooms are tiny and it barely fit 4 people. Road to get there is rough so make sure you have an off road car (the last 5 min only). The onsen is insanely beautiful especially the women's. Food was pre-served and left out in the heat to stand. Didn't look particularly appealing. Shared bathrooms.

The hotel staff was excellent, helpful and good mindset. The rooms and facilities were comfortable. I enjoyed a lot during the stay. I put 4/5 for location since it's not close to the train, I was driving so not my problem though.