Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
Room is spacious. Have a sofa and coffee desk. This good for us to pack our luggage.Bed is comfortable for a good night sleep. Room have a good view of the sea. Breakfast japanese style with lot of varieties. Parking at hotel car park. Parking charge paid at reception when check-out.
Excellent location next to the JR station. Room is spacious, superior bathroom with double sinks. Breakfast is just amazing! Coin laundry very convenient
Walaupun bahagian dalam hotel agak ketinggalan zaman, jelas sekali ia sangat bersih. Penghawa dingin lama di dinding memerlukan sedikit penyingkiran serat, tetapi itu nampaknya masalah biasa di kebanyakan hotel.
Kakitangan adalah sama ada warga tempatan yang lebih tua atau profesional muda. Penginapan kami termasuk sarapan pagi dan makan malam, kedua-duanya sangat lazat. Saya pasti akan mempertimbangkan untuk tinggal di sini lagi jika saya melawat lagi.
This hot spring hotel is located on the top of a mountain. And it takes around an hour of driving up the hill in order to get to the hotel, but the view is completely worth it, the stars at night was so beautiful. The hot spring outdoor was comfy as well. However, the hotel didn’t have elevator, so maybe it’s best that you pack a smaller luggage. The dinner was verrrryyyyyy good and fresh, and the Aomori Apple beer that they had was sooooo goood. The buffet style breakfast offer different kinds of food too from English to Japanese. One thing that we are not a fan of was the blue indoor wear that they offer, as it didn’t look good and look like a massage therapist. Haha
GGuest UserThe hotel's location is absolutely fantastic, right inside the train station, with the front desk on the 3rd floor of the station itself. This was a lifesaver, especially on a snowy day, as I didn't have to drag my luggage far. Downstairs, there's a bus terminal where you can catch buses to Hakkoda-san and the Aomori Museum of Art.
The onsen (hot spring) is also excellent, but try to avoid the evening rush hour. After a relaxing soak, grab an ice cream from the fridge at the front desk and head to the lounge on the same floor for some juice or a beer – it's pure bliss!
The service was outstanding, especially from a long-haired Japanese gentleman and a South Asian woman with glasses at the front desk. Both spoke fluent English and were incredibly helpful, practically fulfilling every request.
The only minor downside was the daily housekeeping. I had a used contact lens that I'd left on the large bath towel, and the next day, it was still there, untouched. It seems the cleaning wasn't very thorough.
All in all, if you're visiting Aomori, you can't go wrong with this hotel – it's a guaranteed great stay!
11381600****The hotel staff were incredibly friendly. The Hakkoda Ropeway was canceled, and we were planning to take a public bus to Sukayu Onsen ourselves. When the staff learned of our plans, they proactively arranged a shuttle bus for us. We also found out about a snow hiking tour at Sukayu Onsen on Xiaohongshu and decided last minute to join it. A special thanks to the front desk attendant, OMA SAN, who helped us communicate with the hiking tour guide, allowing us to successfully join the tour and avoid any regrets on this trip.
GGuest UserThe JR bus from Hachinohe drops you right at the hotel entrance, which is super convenient, especially for independent travelers. In winter, it's best to reserve your spot for 300 JPY (JR Pass East Japan is accepted). The bus makes two 10-minute stops where you can hop off and take photos. The hotel has a charming, vintage feel to it.
Ddreamcatcher68It's best to be prepared for power outages. Public toilets and water rooms are standard features of traditional Japanese B&Bs. The Japanese breakfast is good. Please note that the check-in time is before 9 pm. If you can't arrive, be sure to contact the owner in advance. The B&B is on the mountain, so be careful when driving at night. There are no street lights.
GGuest UserBreakfast and dinner are divided into Japanese and Western styles. Dinner is very ceremonial, especially French food. The hotel is very close to the ski resort and Suantang Hot Spring, and there is a shuttle bus. The restaurant has a good view. It is very pleasant to sit in the warm restaurant, drink hot coffee, and look at the snow outside.
TThanathip MoolvongAlthough I chose this ryokan as alternative place but it turned out it is my best stay so far. It is not far from Kuroishi and it is accessible by public transport.
Room is very spacious and has both a bathroom and a toilet.
Onsen is good. It has both indoor and outdoor ones. Usually it is not busy.
Food was great both dinner and breakfast.
Free flow of both alcoholic and nonalcoholic drinks are also included. Very generous.
Staffs are very friendly, although their English are very limited.
Extra 150 yen per person for onsen tax. Cash term only.
Cashless payment is available.
KKaka daydreamingHotel location is excellent, convenient for self-driving passengers!
The lobby is decorated in a style that looks directly at Shiwatian Lake and the scenery is first-class!
But the hotel counter staff, the service attitude is cold, the explanation is not clear, just ask us to log in to the Line. . Ask, and inquire about hotel equipment ~
In addition, the hotel's one-boot and two-boot food is completely different from other hot spring hotels. Our dinner that day was Suuxi roast, but only the refrigerated Udon, vegetables and seafood packages (only three pills, a refrigerated shrimp and a sail libei), for adult passengers, the portion is slightly insufficient. And the three pills are partial and have no bites. It can be said that they are the most unpalatable balls I have ever eaten in my life. Fortunately, the counter has a free mini cup noodles, which is still a good experience.
The room we stayed in was large, but the bathroom was relatively simple. It is recommended that guests use the shower equipment provided by the hot springs when soaking in the hot springs!
Instead, breakfast, provide a lot of food materials for passengers to make their own sandwiches, eat healthy and simple ~
GGuest UserThe location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!
GGuest UserThis hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
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