Hotel Dengan bar di Hyogo Prefecture, Japan

Next to the spot, but a bit far away from station. There are 2 big malls next to the hotel. The view is extremely great sea view and the price is reasonable. However, nobody answer my room service.

The “sea view” was very disappointing and honestly not what I expected at all when booking this room. What made the experience worse was the pricing issue. After my booking became non-refundable, the hotel price dropped by around 30%, which was shocking. I’ve never had this happen before. The explanation that the lower price was a different non-refundable rate doesn’t fully justify such a big drop. On top of that, trip.com customer service only gave me an update after I followed up four times, which was frustrating. Check-in was also a poor experience. We arrived around 9pm with a child, and there was no staff at the ground floor to help with luggage at all, even though the reception is on the 17th floor. After check-in, there was again no assistance with luggage, which was very inconvenient when travelling with a child. Despite my booking clearly stating one adult and one child, there were no kids’ amenities provided, not even a child’s toothbrush.

The room was clean overall and service was quite good. But my stay at the hotel ended on a low note. On my check-out day I decided to have breakfast at the hotel restaurant on the 2nd floor. The menu included a ”Continental Breakfast” (at 2000 yen), for which I could choose between toast/croissant/danish, different juices, and coffee or tea. I assumed that the above choices are breakfast items with options, and expected a normal ”Continental Breakfast” which usually includes an egg, bacon/sausage/ham, and some potato fries etc. It turns out that this continental breakfast includes *only* 3 pieces of toasted bread (they later gave me 2 additional pieces because the original 3 were too burned), along with juice and coffee, charging me 2000 yen just for these. I felt this is a rip-off even for a hotel breakfast, and misleading.

500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too. Thank you and we love it.☺️

Great resort w amazing hot spring, a free lounge w free flow of drinks and snacks. note that there’s no convenient stores or restaurants nearby, the only option is hotel’s buffet restaurant that cost almost 9 thousand yen per pax. Better bring some snacks and food.

This is a great family-friendly hotel, featuring both indoor and outdoor playgrounds that are perfect for kids. The breakfast is good and offers a satisfying start to the day. The hotel is conveniently located right next to Meriken Park, making it ideal for a relaxing stroll or sightseeing. It also provides a shuttle service to and from Sannomiya. Do note that the pick-up and drop-off points are at different locations, and the shuttle bus departs punctually. The room is spacious, which adds to the overall comfort of the stay.

島花さんに泊まったのは初めてでしたがニューアワジグループのサービスの良さに感動でした。 夢泉景で釣りが出来て鯛を2匹釣ったのですが夜のディナーに調理して出してくださりとても美味しくいただきました。残りはきれいに処理していただき持ち帰ることが出来ました。島花は対岸の少し離れた場所にありますが湯めぐりも送迎していただけるので問題なく楽しめました。 またホカンスしに行きたいです

I wanted to get a hotel away from the city centre but near enough to head down. Glad to have found and stayed at Hotel Hewitt Koshien. Very near to Koshien train station and there’s a mall between the station and hotel. There’s also laundromat in the hotel (3 washer + dryer machines). Hotel in-room amenities are more than sufficient and the service team can make up room daily upon request. Hanshin Koshien stadium is also nearby where you can check out the museum too! There’s also a Lawson outside the train station if you want to get drinks and snacks. Starbucks too for coffee! There’s also a nice park around 2km away and I head down for my morning jog. Nice scenery and fresh air!

This is a great hotel at Kobe, the hotel stay is very helpful and hospitable, they offer welcome drinks/ coffee to us. The room is spacious and the single bed can sleep 2 persons. The hotel also next to Don Don Donki and conveniently for us to shop till very late of night and many foods to eat too. I would like to thank you the hotel for keep for us out lost item and keep for us to collect after few days. Arigato Guzaimasu.

とても清潔なホテルで、朝食も見晴らしがよく美味しかったのですが、駅から遠いです。 あと、アメニティを選ぶところでお茶や紅茶などのティーバッグがあり、部屋にもケトルはありますがペットボトルの水がありません。 ホテルなのに部屋に水がないホテルは初めてでした。 それ以外は良かったです。