Hotel Dengan bar di Okayama Prefecture, Japan

The staff I came came across were all very polite and had welcoming smiles, no matter at the reception desk or the restaurant on 20/F. I enjoyed my stay here, but it felt comparable to the 3 star hotels, just slightly better especially thanks to the fabulous breakfast and location of breakfast…If hotels have half stars, i would think it’s’more of a 3.5 star hotel instead of a 4. I have a few suggestions which the hotel can look into to improve in the future. 3 Things to improve on: 1) I picked this hotel because I read other reviews saying the hotel is connected to a bridge from the Okayama station. This is true but unfortunately there were no signs in the station to guide travellers unlike another hotel like Granvia. Google suggested that I look for the west exit which I did, but I ended up being at the ground level hence had to bring big suitcase all the stairs…then I spotted the bridge and ANA crowne plaza from the street 2) cleanliness can be improved. There’s a UCC drip coffee machine in the room. I don’t drink coffee, and the box for the drip coffee selection was refilled. However I spotted a used capsule on the floor near the wall. The bin was not blocking the view, so the cleaners could’ve easily spotted the rubbish if they had been a little more careful and looked under the table when they have to clear out the rubbish bin anyway. 3) I sent a message to the hotel via TRIP.com. The message wasn’t replied promptly, as in within a few hours. Ultimately it didn’t matter anymore, I arrived at the hotel before somebody managed to reply me. Maybe it’s the system that’s problematic which may have caused a lag? Or staff only look at mails/messages when not too busy at the front desk?

Highly recommended Service: Top-notch service by the reception. Left our bags there as it was not time to check-in and by the time we came back to check-in, they were already in our room. Receptionist was really friendly and can converse in English. Location: Really strategic and was the right choice for us as it was the rainy season when we stayed. The hotel is directly connected to the JR Okayama station via a covered bridge and there is no need go under the rain (or sun) to get to our hotel. There is also a big AEON mall behind the hotel, a nice Don Quijote and Takashimaya department store across the street. The electric tramway stop is also just across the street and can get you to places like Okayama castle, Korakuen garden and food places at Omotecho shopping street. Room: Really spacious with enough room to even open 2-3 luggage bags side-by-side. Toilet is separate from bath (which I prefer) and bathtub was huge. Amenities: They provide free drinks (including few bottles of red and white wine) and great coffee/tea sachets. Bath salts, travel kits (skin care and bath) were provided as well. Price: May be on the higher side but understandable due to the points above. I would say it is reasonable. Wifi: The connectivity is just awful. It might be cause I was allocated the far corner/end room but it was really unstable and I had to use my own travel data most of the time. I find this is a really important point for the hotel to take note as overseas travellers usually have a very limited data allowance and would often need to rely on the hotel's wifi to surf the net (or do social media uploads/postings)

The Hotel is in a very convenient location, only about a 7-minute walk from Okayama JR Station. The highlight was definitely the public bath (Onsen)—so relaxing after a day of walking! It’s a wonderful choice for families traveling with kids.

Need to take note that they charge car park fee additionally after check out

The location, services & cleanliness and facilities were very superb. But the rooms were just too small and uncomfortable. We could not put 2 pieces of 24-inch luggage. Unable to move much Breakfast & the bath were good & its beauriful exterior was nice to hang out but the rooms weren’t good to rest. Staff were great & breakfast was also very good. Overall it’s a good experience.

Good size room with a good size and comfortable bed. Enough space for luggage. Conveniently located near Okayama train station with a 7-8min walk. Surprisingly quiet despite being near a busy street. Useful to visit Okayama, Kibitsu and Kurashiki. Daily breakfast provided is a good start to the days.

First of all, they put me in a smoking room when I requested a non-smoking one, but to avoid an argument and to prevent them from misunderstanding me, I aired out the room and used air freshener for just one night... Otherwise, nothing to report, good or bad.

What a fantastic start to my second trip to Japan! I had such an amazing stay here. The place is peaceful and quiet, and I slept really well. The staff are incredibly friendly and helpful, which made the experience even better. I loved the space and the town so much that I ended up extending my stay for another night. Highly recommend!

The scenery is so beautiful, very comfortable and first-class service! The proprietress and the driver staff are kind and friendly! If you buy a jrpass, you can make an appointment to pick up and drop off. It’s free at Kurayoshi Station and highway tolls at Tsuyama Station, but it’s worth it. Time is money. I gave a small gift before I finally left, looking forward to going again next time!

The front desk staff were very polite. We were upgraded to a very comfortable room. The view, bath, and breakfast were all satisfactory. If I had to say one thing, the coin laundry was a little hard to use. I would like to stay at this hotel again if I have the opportunity. It was a great start to my trip. Thank you.