Hotel Dengan bar di Souss-Massa, Morocco

An experience that exceeded expectations! If you're looking for a safe, worry-free, great-value seaside staycation just steps from the beach, I would recommend this place to everyone. 1. Service: Absolutely Fantastic I have to say the service at this hotel is truly impressive. All the staff are well-trained, almost everyone greets you with a warm, friendly smile and frequently asks if you need any help. You never feel neglected here. Any request you make is promptly attended to. In the restaurant, table-clearing is extremely efficient, and our table was always kept spotless. I was amazed by the quality and efficiency of their service — this is the best service I’ve experienced at an all-inclusive hotel in this price range. 2. Room: Clean and Comfortable The room is well-equipped, with air conditioning, a hairdryer, toiletries, a fridge (with complimentary soft drinks), and a safe. My room had floor-to-ceiling windows overlooking the courtyard, offering a lovely view. The mattress was very comfortable, and daily housekeeping was thorough and spotless. The only minor flaw was that the bath towels were a little worn, though they were clean. 3. Hotel Facilities: Great, with Plenty of Pools The hotel sits on an elevated platform with sweeping views overlooking the beach. There’s direct access to the beach, guarded by security staff, which made us feel very safe. There are so many pools! Plenty of sun loungers and umbrellas are available, and the poolside bar serves drinks and cocktails. Activities like water polo are organized daily — something that will make water lovers very happy. 4. Dining: Very Rich Selection, Mostly Western Cuisine The hotel has three restaurants — an international restaurant, an Italian restaurant, and Azha, a Moroccan speciality restaurant. The bakery bar is almost open 24 hours, so even if you're jet-lagged and wake up at 11 pm, you won’t go hungry. Food preferences are, of course, personal. For us, although there weren’t many dishes tailored to an Asian palate, we were still able to find things we really enjoyed. A special highlight — we were lucky to book the Moroccan restaurant with help from the staff. There was live oud music, very distinctive starters (Moroccan soup, appetizers), a main course (tagine), desserts, and an amazing flaming coffee (which was seriously cool). The staff introduced each dish in detail, and we had a wonderful dining experience. The only small drawback was that the portions were a bit too generous for two Asian women; we felt sorry we had to leave some food behind because we were simply too full. 5. Activities: A Few Options, Though More Could Be Added The hotel’s activities mainly revolve around daytime pool parties and evening shows at the sports club. The dancers in the evening show were incredibly engaging, and they invited guests to dance at the end — my mum and I really loved the atmosphere. Unfortunately, due to limited time, I couldn’t try out more activities, which was a bit of a shame. Overall, this was an incredibly relaxing staycation, perfect for travellers who value safety, comfort, and great value. Once again, heartfelt thanks to all the hotel staff — your warm smiles and friendliness made my mum and I feel so at home during our four wonderful days here. We truly felt the warmth and comfort of home.

Normal. Very interesting interior, but very dark. Living on the second floor, nothing can be seen in the room. Always half dark. And so, in general, everything liked. Service is good. All polite, helpful with any questions. There are no shops nearby where you could buy fruit. But it 's on the coast as a whole.

The hotel is ideal, very large, they gave us an apartment separate from the hotel. It is the highest hotel in all of Agadir, everything is very friendly and the breakfast is very complete

I think a lot of people forget what sort of accommodation they would get at home in the UK for the price they have paid for a week or so by the sea, constant good weather and a lovely swimming pool to hand. Our standards are exceptionally high but we forget that the culture is different in Morocco. For me, as long as I have a clean bed, clean bathroom facilities and a version of everything I expected to get/have access too, then I can cope with a chipped floor, dusty floors, tired decor. Surely a friendly, helpful welcome is more amenable to a good experience? The pool is immaculate and throughly cleaned every morning. The only negative is the Gawd awful techno, trance, ******* (C) rap sample music the guy plays at full bunge all afternoon. You cannot even have a conversation with the person next to you. It REALLY was a pain in the Rse every afternoon. The restaurant food scenario does leave a lot to be desired. I thank the Lord I was only having breakfast. The cooked food is basic and poor choices of bread. NO FRUIT! But lots of salad???? 🤔🤔 Only One toaster for the guests to use. Omelette EVERY day, surely a change to pancakes/crepes wouldn't tax them too much? The poolside cafe is dire. Very poor selection. The staff are as slow as treacle in the north pole!! There is no gym or spa available at the time of my visit. Overall, I felt it was value for money. Most of the staff work very hard and are friendly and polite.

This hotel is in a great location. if you come out of the hotel and turn right and cross over the road, there is a McDonald's in front of you. if you turn left coming out of the hotel, as you walk along for 5 miniutes, you will see plenty of corner shops for drinks, snacks, etc. just after the shops, by the roundabout, if you turn left, you will see some food resturants, and at the end of this road which leads to the beach, you will find a money exchange which have good rates in exchanging money. The hotel is very clean, and I advise taking a room with a sea view on the 4th floor upwards for the best view. The rooms have a private balcony, and the TV has a 24-hour English-speaking channel showing good films (MBC Max). The downside to the hotel is that the wifi is nonexistent. i brought a mini wifi router 4G/5G router off eBay before I left the UK for around £15. When I arrived at Agadir airport, just by the duty-free shops, you will see the orange and lnwi stores. I went with lnwi, and for £10 i brought a 10GB sim, which the girls put into my router to show it works. The router then worked fine in my hotel room at the Hamilton Hotel. i stayed for 1 week, but the SIM ran out of credit because I watched a lot of football on my tablet and other videos. Maybe I should have brought a 20 GB SIM card. During the day, I couldn't be bothered to walk to the beach or sit in the hotel swimming pool area, but straight across the road from the hotel is a stadium with lots of seats, and I found it very relaxing. After 2 hours, it got too hot, so I went back into the hotel for the shade of my balcony room. Nice hotel and loved the music in the evenings coming from the other hotels.

Expérience mitigée: tres bel établissement, qualité du service impeccable, qualité de literie nickel. Seulement pour un hôtel 5 étoiles, il y a des choses à dire: 1)Buffet du petit déjeuner pas mal mais pas digne d'un 5 étoiles surtout pour la partie salée ( très peu de choix de Charcuterie et fromage pourtant au Maroc ce n'est pas ce qui manque) idem le Maroc regorge de produits de qualité et de saison qui ont manqué au buffet (avocat, fraises....) 2) musique forte dans le couloir devant la chambre dès 7h du matin, ce qui me réveillait et malgré la plainte à la réception, rien n'a été fait. 3) Si vous avez le malheur de vous plaindre pour des dysfonctionnements, les responsables perdent vite leur sourire et deviennent très nonchalants, ce qui est un manque de professionnalisme

Ist class service. Latifah at the front desk was amazing, very helpful and professional. El mahdi the concierge guy was amazing, very friendly and helped us with necessary information. The hotel looks much better than advertised on most sites. Everything is new and just beautiful. Very beautiful aesthetic, ambience and clean environment. The rooms are very spacious and well decorated. Only downside was I couldn't connect YouTube or my phone smart view to the TV to watch my preferred shows. However, that's just my personal choice. WiFi was good without issues. The food was really tasty and had good varieties. Overall, i highly recommend as palais des roses gave me a very good experience. Staff are really amazing and friendly.

The staff members were so nice and helpful. Special thanks to Azedine, who was helping me to organize surf lessons or also trips to Marrakech or finding opportunity to participate on cooking lessons. The location of the hotel is perfect for people, who want to stay just at the hotel, as you are directly at the beach. Most of the guests were either families or older people. If you want to walk to Taghazout it is possible, but it takes around 45 minutes. The pools are not heated, which made them not so enjoyable as the water really gets cold. The breakfast has a lot of variety to offer, but it gets very crowded and at some point the food is not refilled. The rooms were spacious and clean. What I did not like so much is that the live music, which is offered mostly every night is playing either Spanish or Latin American Music. It doesn’t feel authentic to come to Morocco for this. I rather would like to listening to Moroccan Music there. But in general the hotel is nice with nice staff members.

Dear friends! Never rely on guest reviews of a hotel. I read a lot, and when I arrived here, I was looking for everything they wrote about. And I found nothing, except maybe the quality of the towels. For a 3-star hotel, it's simply superb. Large grounds, many pools, and a wide variety of meats, fish, vegetables, and fruits. It has its own beach with sun loungers. There's always room. The animation team is simply superb. They entertain all day and in the evening there's a disco and a performance in the amphitheater. Twice, national music groups came. At 3:00 PM, everyone sings the Agadir national anthem in unison. Very beautiful. The hotel grounds are very beautiful. Lots of bars. Although they do have some restrictions on hard liquor. They make a variety of cocktails. In short, book this hotel and you won't regret it. Morocco surprised and delighted us with the quality of service! Thank you so much! I'll upload the photo later.

Staying just one night was more than enough; the hotel desperately needs maintenance and a renovation. The windows don't close properly, so you'll hear all the outside noise. The room is bland with no decoration, the pillows are too thick, and there are no power outlets on either side of the bed. The bathroom is quite dated. The pool closes very early. Breakfast isn't great; only one out of two toasters works, and the staff present couldn't care less. The orange juice is watered down – seriously, don't skimp on that when oranges are so cheap. There were no small spoons for the fruit salad, and the machine-dispensed hot chocolate was mediocre. My first time here, but definitely my last, thanks but no thanks.