Hotel Dengan bar di Kotor Municipality, Montenegro

The room was spacious and well-appointed, with a lovely view overlooking the pool and out toward the sea. We particularly enjoyed spending time in the spa area, and the breakfast each morning was fresh and tasty. The location is about a 40-minute walk to Kotor Old Town, which we didn’t mind at all as the scenic coastal views along the way made it an enjoyable stroll. One aspect that detracted from our experience, however, was the inconsistency in staff hospitality. While several team members were kind, welcoming, and helpful, the initial check-in experience was disappointing. The staff member who check us in came across as unfriendly, and another interaction included an abrupt comment along the lines of “you get what you pay for,” which felt inappropriate and unprofessional. Given that similar feedback appears in other reviews, it may be worth reinforcing customer service training to ensure a consistently welcoming and respectful experience for all guests. With more consistent service, this could easily be a standout stay.

The only positive aspect of this hotel is the view. Swimming in the sea is not advisable unless you have a very strong immune system, as the city's sewage is discharged just 100 meters away. Most staff, except for the friendly front desk team and the two Black ladies at breakfast who were very lovely, were extremely rude. Interactions often felt tense and could escalate for no reason. Asking questions or making reasonable comments was met with hostility. For instance, we asked about guests reserving pool chairs at 9 a.m. and not using them until the afternoon, which happened frequently. The pool waiter rudely stated that guests can ”do whatever they want” and refused to address the issue. How is this even acceptable at a place where the number of seats is very limited? Every luxury hotel has a policy against such practice... As others have mentioned, staff treat guests inconsistently. We followed a couple into the restaurant who was warmly greeted by the manager, but when we passed by and said hello, we received only a cold stare without a smile.The staff's behavior falls far short of 5-star hotel standards.

Good apartment hotel! The room was clean and had everything we needed, there was a kitchen but oddly no utensils. The staff were wonderful and very responsive, a big thank you to Maria. There's breakfast, but honestly, it didn't really impress me, though it has all the essentials, so you won't go hungry. The rooms are spacious and clean. The pool and sunbathing area are absolutely super!!!👍 I want to mention that the hotel is a bit far from the sea, and you can't really walk there, but we had a car. We're very happy with it; for the price, it's an excellent option.

The place is small but mightier in the service they provide. Aesthetically appealing. Staff were very lovely, kind, courteous and understood the assignment. My friends and I paid extra for the massage service which I will do again as the lady who attended to us knew her onions(she is very good… thank you again😊). I rode a bicycle after almost 20years, this was free🤩 Downside for us was that “Jacuzzi wasn’t included in the booking”. We didn’t know about this as it was not stated online prior to making the booking and it was part of the reason we chose the place. Information and reviews I read sort of says you have free access to jacuzzi but it is not so however, we expressed our concern regarding this and they where thoughtful enough to allow us use it as a welcome/thank you note from the management.❤️ On behalf of my friends and I, we enjoyed the service/this place.

Because I booked a hotel late, I didn’t have many choices. Hotels in the ancient city are very expensive. This Puerta apartment cost 4,000 for three nights, which is indeed very expensive. The service is average, the price is high but there is no free water, no slippers, and no cleaning service during the stay (although we generally don't need it). Arrive at noon, enter the north gate of the ancient city, go up the alley to the left of the church, and call the notice at door 505, telling you that you cannot check in before two o'clock, and you can only sit in the ice cream shop with your luggage for an hour. Later, my brother took me to a nearby alley. The room was here and the cleaning was rather sloppy. The highlight is the breakfast, a cooperative breakfast with Athos Street food, which is large and delicious. Because we had to go out early on the first day, the beauty at the dining bar made sandwiches in the evening and delivered them to our room. It was a great review! If you book early, you will definitely choose an apartment not far outside the city.

The property is well-placed if you have a car – roughly ten minutes in either direction to Tivat or Kotor Old Town. Just be aware that the approach is via very narrow lanes, so confident driving (and a smallish car) is a plus. Although the building is relatively new, the overall impression is more functional than polished. The staff were pleasant enough, but housekeeping felt a little on the half-hearted side – things like topping up shower gel or toilet paper only happened when requested, and bed linen wasn’t changed despite being obviously soiled. If you’re looking for somewhere budget-friendly and manage your expectations, it does the job. Just don’t come expecting boutique-hotel standards.

It was in September 2024. Rested for 2 weeks. 1. Location. Priority of which. To the center on foot in a hurry 25-30. Enjoy. All along the Gulf shore. Beauty. Nearby the shop - 3 minutes. Restaurant - 10 minutes on foot. The area is quiet. Who needs the plates and music is not here. Who needs silence and peace - choose this place. 2. Take the room on the top floor with the view of the bay (required!!!). Sea and mountains. The view is amazing! Every time a new picture. Not boring, but surprises again and again. 3. Hosts. Rarely will you meet such joy and kindness. Any request, wish is fulfilled immediately, with a smile. Everything is resolved. Just good! Machine and Juri - great thank you! And to everyone who helps you, of course, thank you too! By the way, it was necessary to shift the time of the trip - agreed instantly. Early entry - too decided without problems. 4. Comforts. Everything is available for a long rest and for a couple of days to go. Kitchen (wish a microwave, but can be done without it), dishes. Normal sauna in the room. Good bed with excellent mattress. Live 2 weeks without home problems. 5. The hosts will always help with the transfer, will tell on the tours, will find a guide (we had Marco - a beautiful, cultural, intelligent person. Thank you for a separate!). As a result. Choose these apartments. You won't regret it.

Staying at the hotel was one of the most pleasant in my history of travelling across different cities and countries. A very polite, heart-hearted and responsive service, we were appreciated to the luxuriant with the balcony because there were free places and we traveled not in the season. On the top floor there is a wonderful terrace on which you can drink coffee and read. I would like to celebrate breakfast separately - simple pet food and dishes, but cooked incredibly delicious. Also we helped call a taxi to the airport, we flew very early and feared we wouldn't find the car on our own. I will certainly recommend and if I choose to accommodate in which again, thank you ❤️

The location is a bit hard to reach on foot, but we knew that when we booked since we had a rental car. There's plenty of parking both outside and inside. It's currently off-season, and the hotel is still getting ready for it, so the interior grounds aren't spruced up yet. The room isn't visually perfect: the sofas are a bit worn, and the laminate flooring is slightly warped. But for us, that wasn't an issue; we're not picky. The room has everything you need for cooking (except salt and oil), which was a lifesaver because eating out all the time can get expensive! Plus, there's even a dishwasher with tablets. We went to the gym a couple of times. The equipment is a bit old, but still usable. There was also a sauna, but we didn't get around to using it. The TVs support YouTube, which was a nice bonus. The view from the room was also excellent, overlooking the Bay of Kotor. The staff were polite and always ready to help. It's funny, we extended our stay twice! We really liked it that much.

The hotel is part of the city wall, old and traditional decoration style, travel is very convenient, the service staff is very enthusiastic, help us book a boat and book a car is cheap, breakfast is rich, hot water is good, the only suggestion is that two handles can be installed next to the bathtub to reduce the risk of slipping. Very warm hotel!