Hotel Dengan Bar di Quintana Roo, Mexico

ทำเลที่ตั้งถือว่าโอเค อยู่ในตัวเมือง ตรงข้ามโรงแรมมีร้านอาหาร พนักงานต้อนรับดูแลดีเฟรนลี่ มีครัวให้ทำอาหารได้ บน Rooftop มีสระว่ายน้ำ แต่ว่าสระว่ายน้ำไม่ได้ใหญ่มาก ห้องอาบน้ำค่อนข้างเล็ก มีที่แขวนเสื้อผ้า แต่ว่าไม่ค่อยมีที่วางของในห้องน้ำ เตียงนอนพอนอนได้ แต่ไม่ถึงขั้นสบาย นอนชั้นบนค่อนข้างอึดอัดมาก เพดานต่ำมากไม่สามารถนั่งได้ สิ่งอำนวยความสะดวกในห้องนอนและเตียงนอนไม่ค่อยมี ไม่มีผ้าห่มให้ ฉันต้องใช้ผ้าคลุมเตียงเอามาเป็นผ้าห่ม โดยรวมถือว่าพอนอนได้ เอาไว้แค่นอนอย่างเดียวพอ

We were not happy with this hotel. It was not clean, run down and over priced. We had to wait in a queue for more than 30 minutes each morning for breakfast even though we went very early or later and the food was very disappointing. The room was moldy and the balcony had green slimy water. The TV remote didn’t work and we could only watch one channel. The staff were very friendly and tried their best to accommodate but we left even before our stay was up because we were very unhappy with this hotel.

Amazing hotel. Amazing service. Amazing food. It has exceeded all of our expectations. 10 stars! Will definitely be coming back. The staff is amazing, always trying to accommodate you at the best level. . The decor, cleanliness and atmosphere makes you wanna stay there forever. We love la zebra. Great price as well. Makes is extremely reasonable. Thank you for your hospitality and amazing time in Tulum.

Excelente servicio, instalaciones muy cómodas y la ubicación del hotel es espectacular

The hotel is close to the airport but you need to take the shuttle bus at Terminal 3, Bay 26. You need to message the hotel that you've arrived otherwise it could be a long wait. The hotel has a nice outdoor pool for relaxation. The room I had was of good size. The bathroom was clean with good hot water for the shower, albeit not of strong pressure. Very comfortable bed and pillows, which is essential. Nice dining option at the restaurant with friendly and helpful staff at the front desk. I recommend this hotel if you wish to be in the vicinity of the airport.

This hotel is perfectly okay it's in a good location in the swimming pool is cold because it's surrounded by six floors of the hotel. The rest of places I've been the swimming pools have been hot. Don't lose the hotel key cuz they'll charge you 100 pesos. They can't recommend good restaurants but the staff is okay. The room has a good air conditioner in it has a refrigerator. I would stay here again. It's not perfect but it's okay and then a good location. One bad thing is you're not supposed to flush the toilet paper in the toilet I don't like that that's gross. Whenever I did the number two I did flush the toilet paper cuz that's just gnarly gross. One more problem internet was terrible. On the TV and on my phone it was okay in my computer for some reason. TV was a bit hard work. Bring your computer because internet on my phone didn't not work very well at all and was incredibly slow.

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

La habitación es buena, el hotel está justo al lado de la carretera, un poco ruidoso, la ubicación es media, el desayuno es muy pobre, la reserva del hotel dice que el desayuno está incluido, pero para un desayuno decente, hay un costo adicional

Beautiful hotel!! Spent an amazing week in a villa with my husband and we will never forget it. Our room was leaking a bit with the rain. Overall a wonderful experience. The museum was beautiful and the other location was well worth the drive to visit if you have a car.

Very average rooms with no kettle. Clean enough and the house keeping ladies are always lovely and attentive The whole hotel Needs refurbishing, beach day beds material old and worn with material falling off. Pool towels are nice and thick and fluffy. Expensive restaurant and always several items not available from menu. Bar near reception has happy hour 6.30-7.30 nightly. 2 for one drinks. Convenience store located directly opposite for snacks and street style Mexican food and tea & coffee. Pool is the highlight of this resort.