Hotel Dengan bar di Punjab, Pakistan

We attend the hotel with outside temperature of 45 degrees after a long journey on the 3rd day of Eid after having stayed a nice hotel in Multan with fully functioning facilities. The reception was well maintained and nice and cool, we were given our rooms and the porter led us to a door and to our dismay, which went outside to the unfinished shopping mall so we could access the second lift on the other corner of the building as the lift in reception area was out of order. The lift took us to the second floor, where the decor reflected the reception area , however they had turned off the air conditioning for the building there excuse was that the building engineer was on eid holiday only he could turn on the corridor ac ? we were shown our rooms which were hot as they had just turned on the Ac in the rooms we had booked the large deluxe rooms , however had to change both our rooms about 4 times as issues with inaffective ac units, this didn't get resolved until midnight. The restaurant was closed even though the staff were there , the other parts of hotel were not accessible as the air conditioning was turned off. In the morning the staff immediately apologised as there was no buffet or active kitchen so the breakfast which was out sourced was a option of eggs and paratha and toast. There was 4 of us and after a 10 minute wait we were given one cold old paratha cut into 4 pieces it seemed like it was a left over. I complained and we then received some paraths which were reheated old and hard. Why accept customers if you don't have fully functioning hotel, it could of been a good stay if everything was functioning as the hotel has nice decor.

The hotel itself was nice, however they had a sports team staying here. They cordoned off areas and path ways, it was a lot of bother up until they left. I would suggest if you are staying here, check before hand if there is such an event going on. They give priority to the athletes and make you stop from crossing even the lobby and going to your room. I did wish I stayed at some other location instead while the team was here but as soon as they left things got a lot better.

Overall experience was good. I have been going to this hotel since I was a little boy in the 90s. The good: Quality service. Amazing breakfast buffet with local and continental options. Breathtaking view. Consistency across 3 decades. The bad: Facilities are very outdated and need a big upgrade. My 4 year old played on the same swings that I played at his age. Great for nostalgia and recreating old pics. However, shows how outdated things are. In fact, some were just broken. Table tennis and squash rooms that were freely available for guests years ago are closed and replaced with some 4D entertainment which wasn't functional. Not much for recreation for a resort-type hotel. Room TVs were not smart TVs.

The location was great, making it easy to visit various shops, which I really appreciated! Trip.com mentioned complimentary welcome fruit, but there wasn't any. I'm not sure if that's because I booked last minute or if it's an issue with Trip.com itself.

Very good service and hotel. A little outdate decor on 3rd floor but other than that nothing to fault.

The rooms are nice. Wooden flooring. Housekeeping staff is friendly and took particular of my room as I am very finicky about cleanliness and do no want even a speck of hair around. The understood my needs and cleaned the room thoroughly. Reception staff are ok. Had a few issues in the beginning but then were sorted. Mr.Bilal was helpful and nice from the front office. The restaurant La Messa breakfast needs revamping. Staff are very slow and needed to be reminded about things many times. They need to pay more attention to cleanliness and ensure replenishment of food done. The GRM Mrs Khalida was great. She tries very hard to make things better and takes feedback proactively. She was always on the move and helpful. I would like to thank her. Please also commend the housekeeping staff on the 2nd floor who looked after my room. They were awesome. I forgot their names but they were always on the 2nd floor in the day time. Look forward to my next visit to this hotel in a week's time.

Its an old apartment complex. Most bedrooms are based on 3 bedrooms suite style. The bedroom window opens in the corridor and that itself is such a lame tactic of Avari. The location itself is quite inconvenient as you need to take a 5km u turn whenever you exit or enter the property. Overall, the hotel is disappointing and depressing. I hate to stereotype but It looks like another faizabad hotel took over by careless abbasi (s). The staff is apparently courteous but never cares to listen or understand the guests concerns. I hope that management will consider this as a constructive review and make solid improvements.

Hotel service is very hygienic, Chinese breakfast is also good, stay here for a few days feel at home, all services are really good, the hotel ***ager service is very good.Asghar WASEEM Good