Hotel Dengan bar di Punjab, Pakistan

Location of the hotel is excellent it is on mall next to Governor house. Front desk or hotel reception staff is well mannered & polite. They really know how to handle work load. I am not happy with room. I stayed two times for two days last week for my business trip & three times for three days this week. Hotel rooms need to be upgraded. Breakfast time ends at 10:30 but staff didn’t noticed that people who seated before that time needs food and staff just taking food away so quickly. That is not 5 stars hotel standards. Bedsheet was ripped picture is attached If hotel will contact me I can provide hotel room number as well. So I am disappointed. Staff on reception was good. I will give them 5 stars But this hotel need big improvement.

Stayed with my family, including a 3-year-old child, and had a very enjoyable experience. The hotel offers plenty of activities and entertainment to keep everyone busy. One of the highlights was the live musical evening held daily from 8 PM to 11 PM, which created a wonderful atmosphere. The dinner buffet is served on the outdoor lawns, which is a beautiful setting, especially in the pleasant weather. Breakfast, however, could be improved with more variety and better quality. Service was a little slow at times, but this was understandable given the large number of guests during our stay. For families with young children, the hotel is an excellent choice. There is a dedicated kids' play area, horse-riding facilities, and plenty of open space for children to enjoy. Overall, we had a very good experience and would recommend it to families looking for a relaxing getaway.

Outstanding Reception Team I would like to sincerely appreciate the hotel reception team, especially M. Bin Zafar, Fazal Habib Khan, and Zafir Zubair. They were extremely helpful, courteous, and professional throughout our stay. What stood out most was how thoughtful and full of care they were. They went out of their way to assist us, accommodate our requests, and make sure everything was taken care of. Their attitude and willingness to help truly made our experience much more pleasant. A big thank you to all three of them for their excellent hospitality. They are a real asset to the hotel, and their service deserves recognition. Highly recommended!

amenities can be improved. frequent short power outages observed at different times during the stay. soap and shampoo bottles were way too old and a hassle to pump. finding the light switch and dimmer was a real struggle. housekeeping was slow and had to be reminded twice to make up the room.

Impressed by Receptionist Aqsa way of handling checkin or check out situations and all other stuff was good

The service is friendly and the breakfast is delicious. There's a mosque right in front, so it can be a bit noisy during morning prayers at 5:30 AM.

The room was nice. Amenities: They were pretty good. The bathroom and guest room even had a sound system so I could listen to music while showering, haha. Cleanliness: The cleanliness met the standard for this type of hotel. Service: The service was good, and the barbecue upstairs was delicious.

Its an old apartment complex. Most bedrooms are based on 3 bedrooms suite style. The bedroom window opens in the corridor and that itself is such a lame tactic of Avari. The location itself is quite inconvenient as you need to take a 5km u turn whenever you exit or enter the property. Overall, the hotel is disappointing and depressing. I hate to stereotype but It looks like another faizabad hotel took over by careless abbasi (s). The staff is apparently courteous but never cares to listen or understand the guests concerns. I hope that management will consider this as a constructive review and make solid improvements.

The rooms are nice. Wooden flooring. Housekeeping staff is friendly and took particular of my room as I am very finicky about cleanliness and do no want even a speck of hair around. The understood my needs and cleaned the room thoroughly. Reception staff are ok. Had a few issues in the beginning but then were sorted. Mr.Bilal was helpful and nice from the front office. The restaurant La Messa breakfast needs revamping. Staff are very slow and needed to be reminded about things many times. They need to pay more attention to cleanliness and ensure replenishment of food done. The GRM Mrs Khalida was great. She tries very hard to make things better and takes feedback proactively. She was always on the move and helpful. I would like to thank her. Please also commend the housekeeping staff on the 2nd floor who looked after my room. They were awesome. I forgot their names but they were always on the 2nd floor in the day time. Look forward to my next visit to this hotel in a week's time.