GGuest UserWe have spent five days in August and a week in February. The hotel improved, obviously the staff is trained and the cuisine in half board has ”healthy” options, although salty and heavy food prevails. The mayor problem is the smell in rooms above the restaurant (I suppose Italian La Pista), because in the evening you can not open the window because it smells like you are in front of the grill. The other downside are the central heating in rooms, so in my opinion it is too hot during the night (we slept with opened window, when after midnight smell stooped). The heating, on the other hand, in game room where kids spend some time in the afternoon was, and it seems always is around 30 degrees of Celsius. This two things can not be allowed in five stars hotel. In addition, smoking in the lobby is very non natural element, so instead of air you feel grill and cigarettes. The new restaurant La Pista is quite good, the prices are above the average of Serbia. Kids menu is typical, bolognese, burgers, chicken. To conclude, it is overpriced accommodation, comparing to similar hotels in Italy or Austria, but since it is covid and for skiing this winter there are not many options, most of the people did not have other options. Kopaonik is one of the rare open resorts in Europe, however the epidemiology measures are very ”soft”.
ИИрина Неп.Very good mattress and pillows! Thank you, I slept well! And that's it!!!! Problem with finding the entrance. Confusion - hotel - apartments. To pay the tourist tax - you need to go to the hotel - but you check in in another building - in the apartments (((The pool is not working!!! Breakfast is terrible!!!!! Dry sausages, omelet, mashed potatoes and sardines in cans!!! In the photo - a pan in the room with an insect larva! The fan grill on the hair dryer is completely covered in a layer of dust! There was hair on the floor and it was not from the head!!!! Spa treatments until 17.00 - this is very inconvenient - first I get a massage or wrap - and then go for a walk?? The same about the spa opening hours - until 21.00 - does everyone really sit in the room after 21.00 - because after the baths and sauna you don't want to go outside and walk (((
GGuest UserThe hotel is beautiful, very clean, located close to the bus station, walk to all the sights of the town in pleasure. For 2 days of stay, they decided to have breakfast in the hotel, for the payment, and the food was included in the booking, were surprised
Rred8meHotel location is very very central, opposite the pedestrian street, next to the river view!
Walking, eating and shopping downstairs are very convenient!
The room is small but the layout is compact. The hotel lobby is a fountain view, and the scenery during the day and night has its own characteristics.
Parking is very convenient, it is the hotel's own parking lot!
Breakfast is also rich, forgot to take pictures 😁!
Wall crack recommended!
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