Everything was excellent.
The staff's service mindset was 100%.
The cleanliness of the facility was 100%.
However, the only inconvenience was that the shower head was fixed to the wall, which made showering a bit uncomfortable.
Aside from that, everything else was perfect.
A great hotel. The managers of the hotel and the employees of the hotel are polite,
warm-blooded, sincere, caring and smiling
faced. Especially the food is very delicious.
The location is very good. Its cleanliness is excellent. Yourself
They make you feel like you're at home. A great hotel to come to anytime.
Everything is fine except for the weak insulation in the ceiling. I mean, in the room I was in, if I turned on the water in the bathroom, may God bless you, which is on the floor above it, it bothers me. This is the only observation.
Trabzon clearly feels like a prefecture-level city in China. In a place like this, I am very satisfied with the hotel's cleanliness and service. It's good in all aspects. The only drawback is that when the outdoor temperature is low, the hotel will turn off the air conditioning, even though it is still relatively stuffy indoors.
We stayed here for my family and for a trip. He met my important criteria as a doctor. (Cleanliness, hygiene, etc.) I was most attiring my attention to the fact that the hotel staff were very concerned. Thank you. They came four to be happy to stay. Also it was a advantage that there was a family hotel. There could be a safe stay with a family. *** breakfast is enough and He was good at his place.
The room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
The hotel is located in a beautiful place, with stunning views. We booked a suite with a view of the mountains. But in fact, we were accommodated in a room with a view of the sea from the living room, and two bedrooms ran into a concrete wall about a meter away. The sofa and armchair were dirty, burnt by cigarettes.
Mein Urlaub war sehr angenehm und erholsam. Besonders die schöne Aussicht hat jeden Tag zu etwas Besonderem gemacht. Die Zimmer waren sauber und gut gepflegt, was für viel Komfort gesorgt hat. Das freundliche und hilfsbereite Personal hat den Aufenthalt perfekt abgerundet.
Very nice location, services , staff and view if you take ocean view
The restaurant is clear and delicious
Rooms are clean and relaxing, One negative that the water heater in room has a bad smell , wish the hotel will change it 👍🏻
Good
71 ulasan
7.7/10
Harga bermula
RM 335
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Trabzon Province
Terokai Ulasan Tetamu Hotel di Trabzon Province
Lihat semua
9.1/10
Great
GGuest UserI had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect.
Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant.
If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
AAyooshOverall, my stay at this hotel had its ups and downs. The person at the carpark was incredibly helpful and took great care of my car, which was a positive start. However, the receptionist’s lack of a smile, though potentially cultural, left a bit of a cold impression. Check-in was efficient, and Room 206 was clean, but it was disappointing not to have a kettle or iron. On the bright side, the air conditioning worked well. The shower head can be improved, as it wasn’t to my liking. Additionally, the provision of just one large and one small towel was somewhat minimal.
On a positive note, the hotel’s location was convenient, with shops within walking distance. Check-out was straightforward, simply handing over the key to the receptionist. In conclusion, while there were some positive aspects, a few improvements in amenities and service attitude could enhance the overall experience at this hotel.
JJihad HashimThe stay was wonderful,
Located in the middle of the city away from the traffic
We investigated all the reviews before booking, we had some worries mostly by the noise of the nearby airport..
It came out that it was part of the fun
The noises are not that horrible especially if you close the sound proof windows..
However the air traffic wasn't that heavy and the kids enjoyed the observation of the planes,
The hotel was perfectly clean, breakfast was very rich and variant and reflect the Turkish heritage with Int'l components..
Staff were very nice and supportive, with very polite approach, the whole atmosphere in trabzon was very amicable and welcoming
Definitely will stay there again
GGuest UserThe room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
GGuest UserEverything was excellent.
The staff's service mindset was 100%.
The cleanliness of the facility was 100%.
However, the only inconvenience was that the shower head was fixed to the wall, which made showering a bit uncomfortable.
Aside from that, everything else was perfect.
GGuest UserThe site is excellent, the most important thing is the service has ignored me.
Reception staff and receptionist 👌
...
You are about to complete the best payment as quickly as possible. Shop sales 👌
FFikretA great hotel. The managers of the hotel and the employees of the hotel are polite,
warm-blooded, sincere, caring and smiling
faced. Especially the food is very delicious.
The location is very good. Its cleanliness is excellent. Yourself
They make you feel like you're at home. A great hotel to come to anytime.
GGuest Userكل شي كان رايع ماعدا انهم لايضعون بعض الاحتياجات الشخصية مثل المشط وفرشاة الأسنان وموس الحلاقة
الفطور كان رايع
النظافة مميزة
التعامل راقي جدا
سهولة الوصول والخروج من الموقع مميز
ماعدا الطلبات التي ذكرتها
FfctlWe stayed here for my family and for a trip. He met my important criteria as a doctor. (Cleanliness, hygiene, etc.) I was most attiring my attention to the fact that the hotel staff were very concerned. Thank you. They came four to be happy to stay. Also it was a advantage that there was a family hotel. There could be a safe stay with a family. *** breakfast is enough and He was good at his place.
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