This is the one of the worse experiences at Hyatt. The King Room Suite had a super tiny bathroom, The toilet seat was located at the door opening, the door barely brushed the toilet seat and it was cut in so it would not block the toilet seat. There was only one person working at the desk, she looked visibly frustrated when I asked her for 2 glasses for drinking water, said she was alone. Did not try the breakfast. One whole Hyatt Place Hotel was run by one person? Very disappointed with this location, Will not stay at Hyatt in the future.
Bilik yang sangat bagus dan perkhidmatan yang sangat baik. Saya telah menempah bilik yang salah nampaknya tetapi pekerja meja depan Josh baru apa yang saya cari (kerana kami telah menelefon sebelum membuat tempahan dalam talian) dan dia meninggalkan nota untuk mereka memastikan bilik itu tersedia untuk kami apabila kami tiba. Menghargai langkah tambahan. ❤️
The hotel was gorgeous. The river view rooms were awesome and roomy. The indoor pool with the glass windows and fire pits outside were amazing as well as the Staff and the restaurant/bar!
Second time staying up here. Very nice hotel. The only negative was you could hear a door shutting not sure which one but super loud and happened on and off throughout the night and day! Also fyi there is a parking charge of $17.00. All the staff was extremely nice check in and out, cleaning attendants and especially the bartenders.
104 ulasan
7.5/10
Harga bermula
RM230
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Kentucky
Terokai Ulasan Tetamu Hotel di Kentucky
Lihat semua
8,7/10
Very Good
PPinto767”Exceptional Stay at the Galt House Hotel - A Louisville Gem!”
I recently had the pleasure of staying at the Galt House Hotel in Louisville, and it was nothing short of spectacular! From the moment I arrived, the warm hospitality and elegant ambiance set the tone for a truly memorable experience.
The location of the Galt House is unbeatable—right in the heart of downtown Louisville with breathtaking views of the Ohio River. It’s within walking distance to many attractions, making it perfect for both business and leisure travelers. The moment I stepped into the lobby, I was struck by the grand, modern decor that beautifully blends the hotel’s historic charm with contemporary elegance.
The room I stayed in was spacious, impeccably clean, and thoughtfully designed for comfort. The bed was incredibly comfortable, and the room offered stunning river views that made waking up each morning a delight. The amenities were top-notch, from the plush bathrobes to the high-quality toiletries. I truly appreciated the attention to detail.
Dining at the Swizzle Dinner & Drinks restaurant was an experience in itself! The rotating restaurant offers a unique and elevated dining experience with panoramic views of the city skyline. The food was exceptional, with a variety of locally inspired dishes that were both delicious and beautifully presented. The staff went above and beyond to accommodate my dietary preferences, showcasing genuine care and hospitality.
The service throughout my stay was exemplary. Every staff member I encountered was friendly, professional, and genuinely committed to ensuring my stay was perfect. From the concierge who provided excellent recommendations to the housekeeping staff who kept everything spotless, the level of service exceeded my expectations.
I also had the opportunity to relax at the hotel’s RIVUE Tower Pool, which was a tranquil oasis after a day of exploring the city. The facilities, including the fitness center and spa, were well-maintained and provided an additional layer of luxury to my stay.
Overall, my experience at the Galt House Hotel was nothing short of extraordinary. It’s a fantastic blend of southern hospitality, luxury, and comfort. I would highly recommend this hotel to anyone visiting Louisville. It’s not just a place to stay—it's an experience you won’t want to miss!
Rating: ⭐⭐⭐⭐⭐ (5/5)
MMareaHarrisNICE LOCATION, NICE SPACIOUS ROOM, WE LOVED THE HAPPY HOUR AND APPETIZERS AND JUST A BEAUTIFUL PLACE TO STAY. VERY COMFORTABLE BED (PILLIOSW NOT SO MUCH) SHOWER GOT REALLY HOT WHICH WE REALLY APPROECIATED. ONLY ISSUE FOR US IS THAT WE DID HAVE A PET SMELL THAT WAS UNBEARABLE AT TIMES BUT THEY SAID THEY DONT BELIEVE OUR ROOM HAD A PET IN THERE BEFORE OUR STAY. I HAVE BAD ALLERGIES AND SNEEZED ALL NIGHT LONG
ZZHIGUOLocated in the small town of Paducah, in the heart of the United States, near the river on the Mississippi River, the hotel is overlooked by the Ohio River. The hotel is located in Kentucky, across the river from Illinois. The hotel is very clean and the town is quiet and suitable for rest. The only thing that is not very convenient is that there is no place to shop or eat near the hotel, and the food at the hotel is very simple.
CCaitlyn R.Beautiful property, very kind staff! Close to downtown, but I wouldn’t call it walking distance. In-house cafe, restaurant, and self-service shop area. I did think nearly $7 for a small smartwater was a bit much, but that’s just convenience pricing, really. Very nice lounging spots, inside and out. Multiple entrances make it a short distance no matter where you’re at in the parking lot.
Sucks they don’t have a pool, but they do have a fitness area so that’s good. Honestly didn’t care for the TV in the room much. Wish there was a better way to get on any streaming service instead of having to figure out Bluetooth (which I couldn’t) or having to bring a Roku stick or something.
Overall good stay :)
GGuest UserVery nice room and very good service. I booked the wrong room apparently but the front desk worker Josh new what I was looking for (cause we had called before booking online ) and he left a note for them to keep that room available for us for when we arrived . Appreciated the extra step . ❤️
SShawn CruzeI was going to chalk up my experience as an isolated incident and let it fade away.
That was until I received a phone call last evening around midnight! A rep. from Trip calling me asking about for my input concerning my stay at this hotel. I relayed to her that I had called Trip.com a couple of months ago right after a friend and I rented a room.
We rented a room around 5pm or so. I had expressed that the power in our room - the TV, Lamps, Microwave, Frig., did not work. We put a complaint into the front desk around 6pm. Issue was not resolved until later on, around 10pm approx. About an hour after that is bedtime so 95% of watching TV, microwaving, etc, was wiped out.
When I put the call into Trip,.com a couple of months ago, I received no follow up, until last night. Last night the caller wanted feedback about my room. I went over everything that had occurred. She also wanted input on how they could improve. I said, it's very simple, just focus on basic customer etiquette and satisfaction. At no point has any type of recognition been expressed concerning my loss of enjoyment of here said hotel stay.
Customer service/satisfaction is becoming non-existent .
PPhotoguyI booked this hotel last minute and arrived around 9 PM at night. The front desk staff was friendly and checked me in quickly and gave me my hotel key directed me to the elevators and where I could park my vehicle. The room was standard. nothing special the bed was comfortable, and I did like the fact that there were USB ports on each side of the bed as well as at the desk. I do wish they had had toothbrush and toothpaste for guests in the room because I had forgotten mine. It would’ve all been nice if they had had a complementary comb for guest to use overall eight out of 10 
楚楚狂九歌The location is very good, it is more convenient to go, the price is superior, the room is bigger, there is a desk, the office is very convenient, the breakfast is better than expected, and will come to Louisville later.
JJohn MichaelVery nice ”Boutique” style hotel in Nulu. Walking distance to many local restaurants and bars.
Room decoration was excellent - nice and colorful. But found the room a bit dark in the evening.
Upstairs 6th floor bar and lounge was excellent - server Lee was superb!
And a hotel suited more for leisure and vacation travelers. Breakfast service does not start until 8:00 am, and was on the slow side. And no in-room coffee.
So would highly recommend for a leisure stay in Louisville - would re-think for a business stay.
GGuest UserI would never vote with Days inn Wyndham resorts again because they offer a 100% price matching guarantee but failed to tell you that the hotel has the right to tell you no that you're not going to price match it that's false advertisement
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