Hotel Dengan spa di Niigata Prefecture, Japan

Everything about the service was top-notch. The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu. After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room. From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful. The breakfast was also voluminous, and you could have unlimited rice. There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening. Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests. I'd like to stay here again when I go skiing.

The hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping. We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip. There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience! The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants. The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new. In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!

I live in Japan and travel there a lot. I spent four nights in this hotel, which claims to be eco-friendly, but like other hotels recently, uses this as a pretext to cut costs. Indeed, the room was only cleaned once, and the disposable toothbrushes provided on the first day were only replaced a second time during the entire stay. The sheets were never changed, and the bed was made only once. The used towels weren't collected daily. Is offering disposable toothbrushes conceivable with a supposed commitment to environmental responsibility? No. Does not making the bed have anything to do with this so-called environmental responsibility? No. Offering a smoking room near the reception area that reeks of smoke in the hotel entrance... is that eco-friendly? No. Is it respectful of non-smokers? No.

It is a family-style hot spring hotel for more than 160 years. It has been passed on by three generations of members of the family. It is a charming hot spring hotel with a view of Kamao Lake on Shinjuku Sado Island. The breakfast and dinner are delicious. The Japanese-style room is spacious and bright. We stayed for two nights and left the hotel. The hotel manager personally sent it by car. We went to the ferry, this stay felt comfortable and comfortable, thank you again for the store!

Nice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion. Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out. Room was clean and had everything i needed. You can also get things at the front desk. Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western. Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.

Our family of four's main purpose for this trip was skiing. The hotel conveniently offers direct ski equipment rental right at the entrance, and they even provide a shuttle service to the ski resort. The hotel's location is about a 7-minute walk from Tsukigata Onsen Station, which is very convenient. After exiting the station, turn right and walk straight. When you reach the 'Yukiguni Gyunabe' (Snow Country Beef Pot) restaurant, turn left up the slope, and you'll arrive at the hotel. Renting ski equipment at the hotel was much cheaper than other places, and they also provided free lockers for us to store our gear.

The service was excellent. The shuttle bus picked us up and dropped us off at Yuzawa Station East Exit, and it only took 5 minutes to get to the hotel. The outdoor onsen (hot spring) was amazing, with continuous snow-capped mountains right outside. The hotel also offers a partnership with a ski rental shop and provides transportation to various ski resorts. Dinner was served in our room and cost 7,700 JPY per person.

Property is set in a very quiet and peaceful environment. Very clean and modern. Well maintained after its renovation. There are plenty of free parking space. Room is big but unfortunately without shower/bath - a big negative for the property. There are two common showers for the whole hotel which must be busy during peak seasons. I recommend the hotel especially during off peak season when you can use the public showers. Otherwise you have to use the bathing facilities in the onsen.

Thank you for your help for 3 nights and 4 days. The food was very delicious and I was full. I enjoyed the bath for a long time, as it was open from 15:00 to 10:00 the next day. I enjoyed watching the dances such as the illumination of Sado Kanayama and Sado Okesa during the night activities. Thank you for your help!

The most attractive aspect of this hotel was its incredibly low price. The fact that it included breakfast and access to the hot springs at this price was truly exceptional. The hotel and guest rooms were clean, making for a comfortable stay. The room was larger than I expected, which was a plus. Furthermore, there were amenities like a table tennis room, which added to the enjoyment. The location wasn't bad either; there were restaurants and convenience stores within a few minutes' drive, so I didn't feel any inconvenience. I didn't have any major complaints, except that the large size of the facility meant it took a little time to reach my room, which was a minor concern. Even considering that, the cost performance was excellent, and I would definitely like to stay here again.