Hotel Dengan bar di Rhode Island, United States

I am how genuinely happy my recent stay was at The Loom. From the moment I arrived, everything felt thoughtful, welcoming, and exceptionally well-run. Check-in was smooth and professional, and the front desk team immediately set the tone—warm, efficient, and genuinely hospitable. After a long day of travel, it was refreshing to be greeted by people who clearly care about guest experience.  Throughout my stay, every interaction felt consistent: friendly, attentive, and proactive without being intrusive. Whether it was a quick question, a request, or simply passing staff in the hallway, the level of professionalism and kindness was noticeable. It’s rare to see that kind of consistency across an entire team, and it made the stay feel effortless. My room was spotless, quiet, and extremely comfortable. The bed and linens were excellent, and I slept better than I expected. I also appreciated the small details—well-maintained amenities, a clean bathroom, strong water pressure, and a layout that felt functional and relaxing. It’s clear that housekeeping takes pride in their work.Fully maintained and had a calm, polished feel. Common areas were clean and inviting, and the overall atmosphere felt both upscale and comfortable. I also appreciated how safe and organized everything felt, especially during busy periods. The breakfast/restaurant experience was excellent—fresh, well-presented, and a great start to the day. The service was just as strong as the rest of the property.The location was also a major plus—convenient and easy to navigate, with everything I needed close by. It made the entire trip smoother. Overall, this was one of the better hotel experiences I’ve had in a long time. Thank you for delivering a stay that felt genuinely high-quality from start to finish. I’ll absolutely be returning the next time I’m in Providence

The location of the hotel was great. It was right on the beach. However, once settling into the room we noticed several bugs we had to kill. The bathroom was not cleaned that well, as there was hair in the bathtub, sink and toilet. When checking in, I was not aware of a ”destination fee” that was an extra $80. That was not listed anywhere on the travel confirmation email nor in my digital receipt from the hotel. We were a little disappointed about these factors, but overall we still had a good trip. Just spent more than expected and wished for cleaner facilities.

Pros: The room was clean and the bed was comfortable. Complimentary tea and coffee were a nice touch. The breakfast was delicious, and interestingly, it worked like a regular restaurant where you get a bill and hand over the voucher you received at check-in. The location was great. Cons: They said construction noise would only continue until 5 PM, but I heard several loud, machine-like noises well past 8 PM. I almost asked to change rooms, but the noise eventually died down so I let it go. Also, there were two bottles of water in the room, but unless you’re a Hilton Silver member or above, they charge $3 each. If I had other options, I probably wouldn’t stay here again.

The hotel booked for colleagues is convenient to travel and has its own restaurant in the hotel. Like a single travel, there will be no problem.

The a/c in the room was not working, and I had to get ready for an event. It was in the 80's that day and room located on top floor so very hot. Maintenance did come and fix, but it took quite some time for it to kick in and cool the room down. That night when I got back, I turned the tv on. Apparently remote batteries died, and I could not change channel or turn tv back off. Had to call maintenance again around midnight. They had to go behind tv to turn it off (tv was hung on wall and I was not able to reach the plug to do it myself). There is NO water pressure; my daughter did not wash her hair for the 2 nights we were there because it would have taken forever. I also rented a second room for my son and his wife; they arrived from out of state to also get ready for an event, and their room had no outlets that worked. They too had to call maintenance so they could get ready. They were late for the event. The hotel is not located in the downtown location, so do not expect to walk anywhere except the casino which is across the street. Very overpriced.

This “boutique” hotel was NOT inexpensive. The front desk staff was welcoming and helpful. Unfortunately the building itself lacked everything needed for a comfortable stay. The room was so dark it was impossible to read. There was no room for two people to place toiletries in the bathroom. There was no closet or dresser, so if one is staying for more than one night it would be difficult to store clothing. There were exactly two hooks on the wall and four hangers! Worst of all….. the mattress was so uncomfortably soft that my husband slept sitting up on a hard chair. Perhaps some would find this hotel charming, ……not us.

A friend and I stayed at the Newport Harbor and Marina Hotel. We choose a room overlooking the water and marina. What a beautiful view. Really helped with the Winter Blues. The location is awesome, so close to tons of shops, restaurants, and easy walking. The pool was so refreshing. Wish the restaurant and lounge was open for dinner, but hopefully that will change in the near future. All in all, would definitely go here again.

Very bad! It's hard to imagine that guests were allowed to check in without changing the flyers. That ** is a fine spot, damn it, the more I think about it, the more disgusting it becomes! Sadly, I only found out the next morning. We advise you to check in advance when you check in The front desk apologized. In such a situation, you can really not pay or you can ask for compensation! The stay fee of more than 1,000 yuan is such a poor hotel, and it is also a chain.

The room is spacious and comfortable, parking is convenient, and the breakfast is simple. Drinking hot and cold water, coffee and tea are available 24 hours a day. The front desk service is warm and thoughtful, and all questions are answered. There are several restaurants next to the hotel. It is a bit far from the main attractions in Newport, and you need to drive there. The corridors are a bit musty.

Let's talk about the highlights first. The hotel provides a shuttle to the city. Although it is very close, it is inconvenient to park by yourself. The hotel driver is very friendly and the recommended Hemingway restaurant is very good When checking in, the hotel repeatedly charged the room fee. When checking out, I found out and negotiated but never returned it. After that, I contacted Ctrip to deal with it and gave Ctrip a thumbs up.