Hotel Dengan Bar di Texas, United States

The front desk was warm and generous, making people feel very comfortable

Returning to this awesome Hotel for a second time. It's walking distance to the Baseball stadium. They offer valet parking and everyone is always so nice. Love that you need to a key card to get in and use the elevator!! The rooms are so nice and kept fresh. Decor gives an away from home feeling but simple enough and to theme. We will of course be returning in the future.

I love this place, excellent service I would love to go back soon

Unreasonable charges! ! ! Originally this was a hotel with no merits. The rooms were clean and comfortable. The key was the location, which was not far from the art museum and the Natural History Museum. There was nothing special about it. Breakfast was average, with fruit but no vegetable salad. But leaving the checkout left me feeling confused and even worse. After breakfast on the first day, the male waiter asked me to sign the bill. I said my room included breakfast, but the waiter said it didn't matter. I just had to sign and the front desk would know. I signed it, it was $52 for two people. The next day, we also chose the buffet for breakfast, and the waitress brought us each a glass of apple juice. I got the bill before I left, put down the order and left. I signed it without even looking at it. Signing an order without looking carefully is a hard lesson! ! ! When I checked out, I found that there was an extra $30, so I asked what the price was. The front desk said it was a breakfast tip on the 5th. I said I was eating from the buffet, but the waiter just poured me two glasses of apple juice without me giving a tip. Is she going to take the initiative to write a $20 tip on the bill? Is this reasonable? I can pay the money, because it’s my fault that I didn’t read the bill and signed it, so I have to acknowledge the bill. But I just want to ask him if this is reasonable? The front desk called the restaurant manager. The manager didn't say it was a tip. He said I chose a set meal and they would charge something else. This is absolutely hilarious! The order typed out to me clearly stated gratuity. I will never go to any Omni Hotel again! Too confusing! Ctrip customer service communicated with them, but they still insisted on their approach.

Very good hotel with big room and soft beds. Great breakfast. Free shuttle bus to the airport.

Excellent stay! Very unique hotel , definitely stay again for the atmosphere and design. Located in a business area, could be quite quiet on the weekend

A fine hotel, but definitely not the best Hilton has to offer. Communal trash cans were small and overflowing, room service was delivered in styrofoam and a plastic bag, and overall everything felt completely average.

The room was great other than the refrigerator was missing. The lady checking me in didn't want to take the time to explain the new parking pay system. Downloading/scanning and paying for parking on your phone. She just said ”do it, it self explanatory”. Well I did it and the next day, it didn't work, couldn't get out of the parking lot... Total mess! This happened several times with the new parking lot... Total inconvenience, scanners never work, they argure you haven't paid when you have proof on your phone that you have! Probably will never stay here again. An additional $18 a night for parking is ridiculous! It doesn't add to safety or security. I've been staying here for years, this is just absurd!!!

I recently stayed at this hotel and while it had some redeeming qualities, my overall experience left a lot to be desired. Here's a breakdown of my stay: Pros 1. **Affordable Price**: The room rates were budget-friendly, making it suitable for travelers looking for a cost-effective option. 2. **Staff**: The staff was polite and tried to be helpful, though they seemed understaffed at times. Cons 1. **Amenities**: Basic amenities like toiletries, fresh towels, and a working air conditioner felt subpar. The Wi-Fi was slow and unreliable, making it difficult to stay connected. 2. **Noise**: The walls were thin, and I could easily hear people talking and walking in the hallways, which made it hard to get a good night's sleep. Overall Experience: It might be a decent option for someone on a tight budget and just to stay for one night, but I would recommend spending a little more to stay somewhere with better facilities.

I had a wonderful stay at the Hilton Garden Inn Galleria Houston. The staff was friendly and helpful, the room was clean and comfortable, and the location near the Galleria was perfect. Great amenities and overall a smooth, enjoyable experience. Highly recommend!