Hotel Dengan bar di Free State, South Africa

Absolute bliss from the moment we arrived until check-out. The facility is spectacular, and the staff — from reception to the ground crew — are incredibly friendly, welcoming, and always willing to help. Their hospitality truly made our stay memorable. The facilities are top-notch and provide endless entertainment for both younger and older children, making it the perfect destination for families. What impressed us even more is how considerate and respectful the lodge is towards nature, which adds to the peaceful and beautiful atmosphere. We would most definitely recommend this lodge to anyone looking for a relaxing and enjoyable getaway. A truly wonderful experience — we can’t wait to visit again!

2023 I visited this hotel with my mom and a few of my siblings. The location is amazing, the hotel rooms are also very clean and spacious with great stuff and it’s a very quiet space because of this past experience I decided to book my mum for two days in winter 2025. My mum has been sick so the doctor advised her to rest and get some sauna and since the hotel claims to have if we thought it be convenient for her to stay. It’s currently winter in South Africa and yet the were no gowns in the room this really upset me because I am not even in South Africa now I have to call for that request while I’m busy. I am truly disappointed at these two points.

The hotel is very good, but the TRIP platform has a very poor check-in experience. We arrived at the hotel tired. The front desk had our reservation information but denied that we had paid in advance. I showed my reservation form and it clearly showed that full payment was prepaid and included breakfast, but the hotel computer showed that no payment had been made. There is no choice but to pay separately to check in. Then I contacted the Trip platform and was told that Trip was booked through a third-party so-called partner. They contacted the local partner and finally the front desk confirmed that we had been charged twice. Trip customer service then called again and said that the hotel front desk did not read the order clearly, and I completely disagree with this explanation. I clearly saw that the hotel's computer showed that our reservation was unpaid. It should be caused by the lack of responsibility of Trip's local partners. In addition, the hotel has no restaurant at all and does not provide breakfast at all. All guests who stay can get a 20% discount coupon to purchase meals and drinks at the fast food restaurant in the service area of ​​the gas station next to it. The meals are very cheap. The accommodation we booked including breakfast was a waste of nearly 200 Hong Kong dollars. (My cashier receipt showed that the unit price of the room was 1178 ZAR, and the so-called breakfast-included price I actually paid was HKD 627).

The hotel is beautiful, it’s located in the CBD close to all amenities. I think it’s rated a 3 star hotel only because of its location, otherwise it would have been fit for a 5 star if it was in the northern suburbs of Bloem. Our stay was lovely, the room was cosy, the staff very friendly. The only thing that was a turn off was the noisy air-con that took forever to warm up the room. The food was also not that good.

Best receptionist: Telené Security: Good Peace of mind: 100% Costs: worth it. A quiet place. Great to unwind. Self catering, gives one freedom to prepare and eat what they want. A very cozy place. I think summer with friends, family and couples would be a great experience and best decision.

Wonderful staff. Clean rooms. Quiet facility. We loved staying at this hotel and would recommend it to others!

The lodge is amazing! The location is very good it’s right in the middle of the city which makes it easily accessible. The room was clean. I would absolutely recommend it.

Professional, clean, well kept, and the place was warm inside which is always nice in the winter. Will definitely visit again when in the area, 10 / 10 would recommend!

I enjoyed my stay and the services were perfect. I would love that there would be charging ports and a kitchenette in the room but otherwise it’s perfect.

We used the recommended driver William/Mrudi to come from Johannesburg. Thank you very much, William. We also want to thank Fifi for her sharming smiles. We stayed more than a week in the lodge. The food was good. There are 3 options for vegetarians in the dinner menu. We enjoyed all of them.