Hotel Dengan Gym di West Sumatra, Indonesia

Cukup memuaskan menginap disini hanya case saat sarapan kode RO(room only) jadi bikin risih padahal ordernya include breakfast hehehe...

Everything ok except for the receptionist/staff. Not friendly, need to call many times to request for iron. Managed to get but iron functioning not good😅1st day check-in, request extra bed/towel but nothing left at all, need to wait for the next day. Santika Padang much better as compared to BktTinggi.

We like the strategic location. Also, the friendly staffs render their services to the guests. Especially, a surprise cake given to us for our anniversary. We returned to stay as we liked the spread of menu both international and local food availability. The foods were regularly ready to replenish by the staffs.

I have booked the room for my friend who just got married. I asked the Trip.com team to check with them either they can provide any bed decoration for the couple. They have said they will do something, but it was nothing. Following up with the Trip.com but the hotel team didnt give any response. I even ready to pay for any extra. Or at least if they can't do anything with bed decoration at least a decor/folding towel also would be good. But it was nothing at all.

This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.

Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.

Hai This Hotel generally found to be satisfactory. Clean and good service. But breakfast is limited its not buffet as mentioned. This hotel is last minute booking as the Hotel we booked earlier found to be Horrible

It's really cool, the food is delicious, the rooms are tidy, the staff is really top, I give a rating of 5 for the staff, I just wish the motor park was given a roof so that it would not be hot anymore.

Comfortable hotel with good service.. thank you Ms. Feby for providing friendly service and also giving free early check in because I happened to have just finished a long trip so I wanted to rest right away.. hopefully Emersia will be more advanced and continue to improve its hotel services and facilities👍👍👍

Very strategic place as it is super near to Jam Gadang, only couple of minutes walking distance. The staffs are nice and friendly and super helpful. Theres only 1 small lift, and it is taking forever on the lift waiting as the limit is only 5 person to be in the lift. May need to improve on the pest control as theres an incident when my nephew had a cockroach resting on his shirt (out of nowhere) while he was walking. May also need to consider the room’s air freshener (they are using coffee smell type?)