Hotel Dengan bar di Gauteng, South Africa

Very basic room, no hair dryer and I wasn’t able to get any hot water in the shower in the morning despite their instructions to shut off and turn it back on after. Check in/out was easy Breakfast is included. Decent value for the price paid

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

It was a very easy check-in, they have a shuttle that takes you to and from the airport. The Château comes every 30 minutes from the airport and every 15 minutes from the hotel to the airport. The staff was super friendly the facilities were very clean. The only thing that I would ask for is to have at least a pair of slippers in the room for comfort.

We booked this hotel for one night, and it was only a 5-7 minute taxi ride from the airport. The rooms are quite spacious, and the bathroom has both a shower and a bathtub. I would have liked more electrical outlets. A hairdryer can be requested at reception. There's some crockery available, but we couldn't use the frying pan as it was in poor condition. You can also order food from a menu at the hotel. There's a Spar supermarket about 1 km away, and a McDonald's nearby (though the staff strongly advised taking a taxi to the store as the area isn't very safe). The hotel grounds themselves are very well-secured.

⭐⭐⭐⭐⭐ Excellent Stay – Southern Sun O.R. Tambo International Airport I had an amazing stay at Southern Sun O.R. Tambo International Airport and would definitely stay here again. The hotel is very clean, comfortable, and conveniently located just a few minutes from the airport, making it the perfect choice before or after a flight. My room was spacious, spotless, and had everything I needed for a comfortable stay. The staff were welcoming, professional, and made me feel at home from the moment I arrived. One of the highlights of my stay was the food. I ordered room service several times and every meal was fresh, delicious, and beautifully presented. I was impressed by the variety on the menu—whether I wanted a hearty dinner, a healthy breakfast, fresh fruit, yogurt and granola, desserts, or hot beverages, there was something for every craving. The quality exceeded my expectations, and I loved the convenience of ordering directly from the QR code menu in the room. Overall, I genuinely enjoyed my stay. Great service, comfortable rooms, excellent food, and an unbeatable location near O.R. Tambo International Airport. I highly recommend Southern Sun to anyone looking for a relaxing and enjoyable stay in Johannesburg. ⭐⭐⭐⭐⭐

A Truly Exceptional Stay at Fairlawns Boutique Hotel My recent stay at Fairlawns Boutique Hotel in Johannesburg was nothing short of outstanding. From the moment I arrived, I felt enveloped in an atmosphere of calm, luxury, and genuine hospitality. This is the kind of property that doesn’t just meet expectations — it elevates them. I was booked into one of the Villa Suites, and it was an experience in itself. The suite was beautifully appointed, spacious, and thoughtfully designed, blending elegance with comfort in a way that felt both indulgent and homely. Every detail from the plush furnishings to the serene garden views contributed to a sense of effortless relaxation. It truly felt like a private sanctuary. The service throughout my stay was impeccable. Staff members were warm, attentive, and intuitive without ever being intrusive. Whether it was assistance with luggage, dining recommendations, or simply a friendly check‑in to ensure everything was perfect, the team consistently delivered with professionalism and charm. The hotel grounds are equally impressive. Lush, tranquil, and meticulously maintained, they create a peaceful escape that feels worlds away from the bustle of the city. It’s the ideal setting for unwinding, whether by the pool, in the spa, or simply strolling through the gardens. Dining at Fairlawns was another highlight. The food was beautifully presented and full of flavour, with a menu that balances creativity and comfort. Every meal felt like a treat. Overall, Fairlawns Boutique Hotel offers an exceptional blend of luxury, privacy, and heartfelt hospitality. My stay in the Villa Suite was unforgettable, and I would recommend this hotel without hesitation to anyone seeking a refined and restorative escape in Johannesburg.

Great hotel! We were very well received by the staff, and the check-in and check-out process was super fast. The main highlight is the free round-trip airport shuttle. For those looking for practicality and who don't want to worry about transportation, it's the perfect choice. I highly recommend it!

This Hotel is in the heart of Sandton City in Johannesburg. Actually it was on the same street as my old apartment on Kathrine Street (Katherine Quay). It’s clean, actually immaculate and the service staffs were helpful. There is a free ride to Nelson Mandela square every hour. A gym and pool spa too. We love it coming back again!

I had the best time just relaxing at the hotel . The staff were very friendly and because it was my birthday they upgraded my room and gave me free breakfast . I had an amazing time and I can’t wait to go back . Room services was also really great and the views were amazing .

This is a great hotel , in a good location. The check in was smooth, room service is a bit slow though. House keeping is excellent, I like them so much . The facility is great but I didn’t like the pool area , is always packed with so many people. Some of them weren’t even guest at the hotel . Which make it a bit unsafe to leave your belonging just lying around. I mean you have to pack up everything every time you go to the loo. The pool area had no space to sit and chill on especially in the afternoon. The bar takes a bit long to prepare drinks . The waitress/waiter were amazing. I just didn’t like the check out time . 10 am it’s too early and they weren’t keen on extending with just one hour . I don’t think I’ll book again . Safety issues. If other people didn’t have that much access to the hotel I wouldn’t mind staying there again.