Hotel Beach di Western Visayas, Philippines

We had a wonderful stay and truly appreciate the excellent service from all the staff. Everyone was very kind, attentive, and genuinely helpful throughout our visit. During our stay, my son got sick, and the staff went above and beyond to take extra care of us. Their support and concern made a stressful situation much more manageable, and we are very grateful for that. The buffet was also great, with a good selection including vegan options, which we really appreciated. It made dining easy and enjoyable for our family. My child also had a fantastic time at the pool—it was definitely one of the highlights of our stay! Overall, we had a very positive experience and would gladly recommend this hotel.

⭐⭐⭐⭐⭐ Had a great stay at Eurotel! The place was clean, cozy, and very affordable for its quality. The staff were accommodating and approachable, making the whole stay smooth and comfortable. Maganda rin yung location since accessible sa mga establishments and transportation. The room was well-maintained and relaxing, perfect for both short stays and quick getaways. Sulit talaga for the price! Highly recommended for anyone looking for a budget-friendly yet comfortable place to stay. Will definitely book again! 😊

I love the hotel’s location, which is one of its biggest strengths. However, I feel that some of the facilities and amenities are starting to feel outdated compared to the newer Henann properties. The breakfast buffet offers a good variety overall, but during our two-night stay, the longganisa, sausage, and ham selections were essentially the same each morning. It would have been nice to see more rotation in the breakfast offerings. I noticed a similar pattern during a previous stay at another Henann property, where the traditional Filipino breakfast viands were also quite repetitive. Adding more variety from day to day would make the dining experience more enjoyable, especially for guests staying multiple nights.

Ms. Kim at the front desk was very accomnodating and friendly. She assisted us and gave us an early check in because the room was already available. The pool was great we had the pool access it was cold and clean. The hotel was beachfront so we love the beach at station 1 by far the best beach. Breakfast buffet was amazing with amazing options. The hotel staff were always smiling and friendly. We've been staying here everytime we go to boracay. We got the room for a cheaper price so it was really amazing.

if there would be a word to best describe a stay at Hennan Crystal Sands it would definitely be amazing….it is not just the place itself but the staff from the lobby to the resto who would make you soo welcome as if you are coming home..and Hennan Crystal sands is always always that…Home…my fourth stay with them and i would definitely always come back!!

We loved our stay at Canyon. The staff were friendly and the rooms were clean, though we noticed some stains in the bathroom and on the beach towels. Overall, the attendant handled the concern well. We will definitely come back.

The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here.

Были в восторге от отеля и персонала. Невероятно атмосферное место. Просторные комнаты. Чтобы добраться до пляжей нужно спускаться по крутому склону, но это интересный путь. По ночам есть шум из джунглей, орет местный попугай, который сидит в клетке около кухни. Так что идеальной тишины здесь нет. Завтраки нужно заказывать с вечера, но на второй день наш завтрак почему-то перепутали и подали тот же что и в первый день, а не тот который заказали, это был единственный минус для нас.

Our 4-day, 3-night stay at Henann Palm Beach Resort was a great experience. The staff were very friendly, welcoming, and always ready to help. The service was excellent and the rooms were clean and comfortable. The amenities were well-maintained, especially the swimming pools and the easy access to the beach. The only problem for me is the water is so much cold. I hope they provide a heater as well in the pool. The breakfast buffet had a good variety of food and everything was delicious. Especially the egg station, ordered every motning cheese omelete but I forgot the chef's name. Overall, it was a relaxing stay and I would definitely recommend this resort when visiting Boracay. 🌴

We stayed here for three nights. The first room we stayed didn’t have a window (room 106). As I am claustrophobic, I asked for a different room, the front desk staff kindly accommodated my need from the second day on. It seems that they have several rooms that don’t have a window, so if you are like me, please let them know in advance. The location is convenient as it’s close to station 2. While the majority of station 1 hotels are more secluded and quiet, this hotel was never so as it’s located at the main boat station and there are tons of tourists hanging around the property. There are lounge chairs, but those are often used by the tourists who were waiting for their boat to arrive. The breakfast was mixture of Filipino and Chinese food. Different selection everyday but still ok. The room was dated but we appreciated the fridge and air conditioner. The beach mats and towels were available for free and that was also nice. The best thing about this hotel was the staff！ They tried their best to accommodate the guests’ needs. We enjoyed our stay because of them.