Hotel Beach di Western Visayas, Philippines

Would recommend Hennan Lagoon. From front desk staff to Housekeeping and Pool staff are Nice and friendly. Dani front desk is nice, most of them. Tony and Christian waiter ( breakfast buffet) they are very accommodating to us. Always ask if we need something. Room is clean and spacious. Comfortable bed and pillows. My Granddaughter enjoy much the nice pool. Will be coming back for sure.

Location of Eurotel Boracay is a 5-min walk to the pristine beach., and is situated in Station 2. Staff: accommodating and smart. Cleanliness: 5/5 Amenities: provides shampoo/ soap/ hair dryer / slippers/ towels for room only. You can rent a beach towel for 100 pesos . Aircon functions well as much as lights. Has elevator. Buffet breakfast from 6-10AM for free if included in the booking . Overall - happy and satisfied of our stay. Will recommend to friends and if ever I come back to Boracay, I will book again..

As a group of 11 travelers, our overall experience was very good, particularly because we availed of the hotel's airport transfer service. The transfer process was seamless, efficient, and exceptionally well-organized. From the hotel to the airport, the entire journey took less than 30 minutes. The transfer team deserves special recognition for their professionalism and strict adherence to schedules. They clearly prioritize ensuring that guests do not miss their flights, and their dedication was truly commendable. Check-in was also a pleasant surprise, as we were accommodated earlier than the usual check-in time. All of our requests were attended to and fulfilled, which we greatly appreciated. The buffet food was enjoyable, with a good variety of dishes that changed daily. It was nice to see different options each morning instead of the same menu being repeated. However, there are a few areas where the hotel could improve. One concern was the breakfast area. There was no covered walkway connecting certain sections, which became problematic during heavy rain. Since we were traveling with a baby, it was inconvenient and unsafe to walk through the rain, especially as the pathways became slippery. Even providing umbrellas in the breakfast area would have been a thoughtful touch. These small details may seem minor, but they significantly impact the overall guest experience. The air conditioning in our Deluxe Room was also not as cold as expected. In addition, the balcony was practically unusable because the outdoor air-conditioning unit was located there, generating considerable heat and making the space uncomfortable. Another inconvenience was the replenishment of bathroom amenities. Rather than having them proactively restocked, guests needed to call housekeeping each time additional items were required. Overall, we had a pleasant stay, and many aspects of the service were excellent. However, I believe the hotel would benefit from paying greater attention to the small details. Thoughtful and intentional touches are often what elevate a good stay into a truly exceptional one.

The service was good, the hotel is being cleaned regulary, the staffs are courteous the place is serene and quiet far from the party noise of boracay. And the breakfast buffet is good lots of selections and they keep on refilling the food warmers for the guests, plus the million dollar view! we never mind paying for e-trike whenever we want to go somewhere. I just didnt like the front desk keeps calling for the checkout notice even though i told her that were ready to check out and just needs a minute to pack some our things, besides we checked in late like 6pm btw we checked out at 12:20pm though So far, this is the best hennan hotel for me.

We had an overall wonderful experience at Henann Crystal Sands Resort. The hotel was very clean, and the staff were incredibly friendly, polite, and always smiling. Everyone was genuinely helpful, which made our stay even more enjoyable. The airport transfer was very smooth, and the team helped us with our luggage from start to finish. Early check-in was kindly permitted, which was extremely helpful as we were traveling with our 11-month-old baby. The baby cot provided was the cleanest we have ever seen, which gave us great peace of mind. Breakfast was decent with a good variety, and the seafood buffet dinner was absolutely amazing—we enjoyed it twice during our one-week stay. The pool bar had a great atmosphere, and the food there was also very good. The sky pool offered a beautiful view, especially at sunset, and was one of the highlights of the resort. The massage service was excellent. We tried both the poolside massage and the in-room massage, and both were very relaxing and professionally done. The beach in front of the hotel was the cleanest and whitest we saw on the island, making it perfect for relaxing and enjoying the sea. We would definitely stay at Henann Crystal Sands again on our next trip to Boracay and highly recommend it, especially for families with young children.

This is a few meters from the beach. Close to Diniwid Beach. Takes a while to go to station 2. They clean regularly and staffs are nice and accommodating. Lilian the housekeeping person is sooooo nice.

The Worst Hotel Experience I Have Ever Had I have stayed in countless hotels and resorts around the world, but this was by far the worst experience I have ever had. Our company booked six rooms for a team-building trip. Since our staff were arriving at different times, we registered five different employee names so each person could check in when they arrived. However, when we arrived at the resort, the staff said that all six rooms were somehow registered under the first name from Room 1, and they refused to let anyone check in unless that specific person arrived first. This made absolutely no sense. The person who paid for the booking was present, and we clearly showed the Trip.com app, the official voucher, and the names of all employees staying in the rooms. Despite all of this, the staff repeatedly said check-in was impossible. What makes this even worse is that there was absolutely no notice anywhere saying that the first guest must arrive before anyone else can check in. Instead of helping us solve the problem, the staff simply told us to wait in the lobby indefinitely with no solution. I have lived in the Philippines for many years and have stayed many times at resorts in Bohol and Boracay, including several Henann Resorts. I have also traveled to many countries. However, I have never experienced such rigid, unhelpful, and unprofessional service. To make matters worse, no manager came out to assist us, even after we asked multiple times. For a resort that claims to offer quality hospitality, this level of service is completely unacceptable and honestly below even a one-star standard. This experience was extremely disappointing and frustrating. I would strongly recommend future guests double-check their booking policies before staying here.

Были в восторге от отеля и персонала. Невероятно атмосферное место. Просторные комнаты. Чтобы добраться до пляжей нужно спускаться по крутому склону, но это интересный путь. По ночам есть шум из джунглей, орет местный попугай, который сидит в клетке около кухни. Так что идеальной тишины здесь нет. Завтраки нужно заказывать с вечера, но на второй день наш завтрак почему-то перепутали и подали тот же что и в первый день, а не тот который заказали, это был единственный минус для нас.

We loved our stay at Henann Palm Beach in Boracay! The beachfront location on White Beach is unbeatable — soft white sand and stunning sunsets right in front of the hotel. The rooms are modern, clean, and very comfortable, with a relaxing tropical vibe. The infinity pool overlooking the ocean is a highlight and perfect for cooling off after time in the sun. Breakfast offers a great variety, and the staff are incredibly friendly and attentive. If you’re looking for a stylish, well-located resort with amazing service and views, Henann Palm Beach is a fantastic choice.

The location is great, and the rooms are spacious and comfortable. Unfortunately, I did have cockroaches at night, but perhaps unsurprising given the setting. The reception staff could be more attentive, I felt ignored while they chatted among themselves. The hotel is also right next to the boat tour meeting point. I’d seen this in other reviews and thought it would be fine, but in reality people are constantly using sunbeds sitting down right next to you or standing in front of you, which gets really annoying. I also felt too uneasy to go into the sea and leave my belongings unattended. Otherwise it’s so nice when they aren’t there.