Hotel Dengan breakfast di Sofia Province, Bulgaria

We chose this hotel because of its location and spa. The room was a family room and it was very spacious with a lovely balcony and view. The beds were comfortable and the bathroom was well equipped. The communal areas around the hotel were nicely presented and the spa was good (although perhaps not the best compared to the other 5 stars). A few people did question the pool temperature and the fact that there was no jacuzzi. Breakfast was as expected although it felt a bit cramped- they could have laid out the food area better to prevent bottle neck queues. The main thing they could have improved on was the front desk service (left wanting) and restocking the complimentary water, tea and coffee (which they wouldn’t do despite us staying for 4 nights as a family and it being supposedly 5 star). That said, we would stay there again due to its location.

I booked this hotel because it is pretty close to the gondola lift and was reasonably priced. There were a few negatives though. Having booked a twin room we were told upon arrival that there was only a pokey little room with a double bed left, so I didn't sleep well sharing a bed with my 6ft tall son (and regularly banged my head on the ceiling). Also, breakfast was scheduled for 8am-10am. (My preference would have been for 7:30am). Anyway, despite arriving at 7:55am, the cooked elements looked like they had been dished out some time earlier and were already stone cold!

Franchement nous avons passé un super week-end.   L’hôtel est situé à quelques minutes en voiture du golf de Pravets et est niché dans un écrin de verdure.  Le standing est là et dès l’entrée de l’hôtel.  La chambre était très propre, le lit extrêmement moelleux, la salle de bains disposait de tous les articles necessaires comme shampoing, gel douche, brosse à dents… La piscine était top. J’ai également pris un massage classique avec Daci et j’ai été très bien massée.  Le petit déjeuner était excellent et avec une vue sur le lac.  La seule chose à reprocher est :  - l’odeur d’égoûts le matin dans la salle de bains.  - le balcon plein qui bous cache la vue depuis la chambre (5eme étage)

Everything was great! The kids loved it very much. Nice secluded area near a nice forest!

Nice and safe location, brilliant service 🙂 clean and comfortable room, recommended!

it was all good

very good! A good party for skiing vacation, the hotel is very clean and humane!