Hotel Dengan breakfast di Ceara, Brazil

Wonderful experience. The hotel is in a strategic central location, facing the sea and with all the structure we needed. Super attentive staff too.

Located a block from the beach, no real view of the ocean. Web page says no parking available, but upon further inquiry learned that 'rotating' parking is available, which means that if you snag a parking spot (valet) on check in and you do not move your car, you're good, but if you use your vehicle you might have lost your spot on return and be forced to find a (very rare) street slot or pay for optional private parking. That is a HUGE deficiency for a 19 story hotel. Room was fine, albeit a bit spartan. Towels were grey from age. Hot water marginal. Shower had slick floor and no hand holds. Wi-fi good. Mini fridge (empty) and safe. A/c worked fine. Staff appeared friendly and forthcoming, but when I requested an additional pillow, the desk clerk said he'd get it done, but never did and there are no instructions on the room phone to call the front desk. Breakfast is ok, but nothing to write home about either (no tapioca, cut up hot dogs instead of bacon or carne do sol, not even a banana, but other fruits, and fresh bread, pao com queixo without queixo . . .) Easy walking distance to the beach and several quality off-beach restaurants, such as Ghellers churrascaria. For someone looking for a reasonably priced and adequate hotel near the beach, this works fine. If needing just an overnight, look further away from the beachfront and be careful about the parking issue if driving a car.

I had been to this hotel ,as a guest several times. There were always minor issues with the property, but this last time was the last straw. I had booked my room months ahead,and had requested a high floor ,with double bed, but instead when I arrived, they put me in a room on the first floor ,with single beds. and a view to an electric fence. When entering the room, I could realize issues already. The key card should be put in the slot inside the room to keep the electricity functioning ,however it was not working properly, the power was cut off several times. While having a shower, the electricity was cut off . I had to call someone to come and fix it, eventually someone came to change the whole keycard slot on the wall . The room was extremely rundown ,with an old table ,rusty fridge, and in the toilet there was a leakage on the ceiling, dropping water on the floor,making it quite slippery.Some of the floor tiles were missing as well. By then I had spent most of my time after arrival trying to sort out issues with Hotel. Next morning they moved to the other hotel from the same chain, as an upgrade, but it wasn’t what I was expecting. I expected to stay in the hotel and room that I had originally booked online ,not something else. The whole experience was really annoying and frustrating, I felt totally misled,neglected and taken for granted.

La ubicación es muy buena, hay supermercados, farmacias, restaurantes muy cerca, a parte que esta 1 cuadra de la playa. El personal es super servicial, pudimos entrar antes del horario de check in sin costo. La zona de piscina es muy bonita, aun que la piscina es muy pequeña, pero igual es buena. Desayuno simples, pero muy rico todo. La verdad he tenido una buena experiencia.

Cheguei num quarto muito pequeno e o chuveiro era horrível, a água não tinha pressão nenhuma e saía pouquíssima água. Passei 2 dias pedindo pra resolverem e só no terceiro dia me ofereceram um outro quarto que tinha um chuveiro funcional, mas também não era grande coisa, sem pressão mas tava melhor que o anterior. Acho que é um problema do hotel. Outro problema foi a falta de um estacionamento, entendo que eles não possuem espaço, pelo que eu soube havia uma estacionamento e transformaram em quartos, algo assim… Tem um Pão de Açúcar do lado com um estacionamento que podia ter um convênio com o hotel pra gente não estacionar em qualquer lugar… Tirando isso, todo o restante foi muito bom, o café tava impecável, as áreas de convivência são bem bonitas e aconchegantes, e o pessoal da recepção é muito gente boa, com o destaque do Matheus que foi o rapaz que não ficou jogando o problema pra “amanhã”, ele resolveu na hora.

The hotel was ok, I little bit run down but clean and the staff was helpful. It is well located with everything you need nearby. The breakfast was simple but had all the basic. A few ”mishaps” were the elevator door that wouldn't close (they fixed it quickly) and the shower dropping some water which woke me up, but then I closed it tighter and it was alright.I would have no problem staying in there again if I was in a budget.

Já fiquei algumas vezes no hotel, da última vez cheguei antes e verifiquei se podia fazer check in antes o Que não foi possível, o horário que o recepcionista falou que seria possível era às 15h porém era 15:15 eu fui falar com o recepcionista daí foi que ele liberou o apto! A impressão foi que ele teve má vontade de fazer o check in antes e ainda esqueceu se eu não tivesse ido falar com ele estaria até agora esperando. Na contra mão disso tudo solicitei um late checkout e a recepcionista na parte da manhã deixou, ela falou que era tranquilo por ser um Domingo. Enfim vale pelo custo benefício e a localização, hotel tbm táprecisando de uma reforma.

An absolute gem of a hotel in Canoa Quebrada. Everyone is friendly, kind, and helpful. The garden is absolutely beautiful. Breakfast offers many options and is delicious. The room has A/C and is comfortable and quiet. It's also walking distance to the beach and to Broadway. You really can't ask for more when traveling. 

Simplesmente agradabilíssimo... nível de atendimento. Limpeza do quarto sem nada a reclamar. Vista do quarto muito agradável. Camas muito confortáveis. Banheiro com muita comodidade e itens de higiene. Espaço físico com excelente custo benefício. Passamos a festa da virada de ano em super lotação. Ainda assim atendimento e limpeza impecáveis. Excelente escolha em qualquer época do ano acredito.