Hotel Dengan Breakfast di County Durham, United Kingdom

W well-located Hotel with friendly staff and good food. The Hotel is a bit dated in its appearance and could be at an upper grade if rooms/bathroom had more standard items eg hairdryer, draw/shelf space). A ceiling leaking water into a bucket was not the fault of staff but did not create a good impression in reception.

We stayed at the Ramside to celebrate our wedding anniversary. The room was spacious and comfortable and the bathroom had both a large bath and walk-in shower. We ate in the Rib Room Restaurant where the service of John and his team was excellent and the food of the highest quality.

The room is decorated in a modern style and is clean and tidy. The location is very good, in the service area, next to McDonald's, and there is Costa at the front desk of the hotel. The only thing I'm not satisfied with is that the air conditioner in the room has a constant temperature setting. It's a bit noisy and the temperature is a bit low. The air conditioner is controlled by the front desk. The automatic mode of the air conditioner in the small room keeps blowing cool air. I went to the front desk to adjust it in the middle of the night. The front desk was very nice. Helped adjust the heating mode. But the overall temperature at night is not too high

Booked for two nights to go to Beamish museum . Travelling by train. Walk , part uphill to Castle takes about 30 minutes from the station. Uber £ 8 bus quite complicated.  There is a bus from town centre to the hotel  but it’s quite complicated suggest if unable to walk book a Uber. Bus  from town centre to Beamish entry very easy,  £2.50.  Now for the Castle itself. You can’t help falling in love with the quaint and worn castle the ‘worn’ being part of its attraction. We stayed in the stables in an upstair room. Stairs are quite narrow with small landings so  not suited to those with hip and calling difficulties. Bed , bedding and bathroom immaculate and very comfortable. Room very peaceful with early waking of bird song. Bathroom had a separate magnifying mirror which was very much appreciated. Down side was the dust on the beams over the bed hence the lower score for cleanliness.  Now for the breakfast and restaurant service. Faultless. Food of the highest quality with service to match. Breakfast matches the London 5 star ratings.  Overall this hotel was exceptionally good value and a place we plan to visit again. We highly recommend this for anyone visiting Beamish who appreciates high quality food, something a little different, peace and quiet who enjoys a lovely bath.

The size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables. In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in. The location is very close to the city center, train station and several main attractions such as the cathedral and castle. Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

Food was lovely , clean well kept rooms not so great on checkout when the receptionist did not recognise trip . Com and advised we hadn’t paid despite us showing her confirmation of pre payment

This is an old hotel in Thornby. I often stay here. It is only a 10-minute walk from Queens Campus. When I was in school, I came here every day to stay. The breakfast is also very delicious, the service staff is very friendly, the soundproofing is also very good, it is very clean and hygienic. Everything is perfect. The sleep is very good, the toiletries are very good, the view is also very good, the floor is also very good, anyway, it is very perfect, it is the best hotel in Thornby

A very pleasant stopover stay on a journey north. Plenty of car parking, food was good (we got a great deal on a 3 course set menu for £20), cooked breakfast was really tasty and cooked fresh to order, the grounds and setting were lovely.