Hotel was not too far from the Beppu station, within 10 minutes of walking distance. Room was clean and there's a sofa included in the room for us to sit and enjoy when returning from the outside. Would appreciate if there's a bottle of drinking water placed in room everyday when we put up the ”changed towel” signage at the door or the complimentary room cleaning service on the alternate days despite the welcome drink at the lobby which only serve from certain timing.
We changed room type when we got to the hotel (from Seaside Maisonette to one of the Tower apartments) and this was seamlessly offered to us by the night staff. Service is top notch. Great for families. The food is wonderful and there is private onsen in every single room.
Highly recommend for families of up to 4 persons to stay in the tower apartments. They are very new and well furnished.
The hotel is spacious and very comfortable. The location is good and parking ample and free. The service receptionists and managers are very polite.
We stayed here for 3 nights and will recommend others to stayed here.
If you're considering this hotel, you'd better stay at Yula-Re.
We booked almost the largest room they have and it felt very cheap and cramped still. Glad we stayed only a single night there. The rooms are small even for Japan, and it's impossible to fit luggage under the bed, so it feels even more cramped. The bathroom has a ridiculously high floor, we tripped over the entrance so many times... And the bath is so tiny that you'll have to use Yula-Re's onsen to wash.
There are 9 or 10 floors but only one elevator, slow and tiny, so we had to wait for unreasonable time every time we wanted to go out.
The pajamas are nice but the wooden slippers are so broken they ask to kill them rather than be worn one more time. The worst was the bed cover paired with the sheet you have to use instead of a normal blanket. Felt so unhygienic...
There were several good points, though: the service was good and friendly, the location is great - just steps away from Beppu station, bus stop, combini and cafes nearby. And the possibility to freely use Yula-Re's amenities such as rooftop pool and onsen!
But then again, consider staying at Yula-Re. This hotel didn't feel like value for money.
Hello, everyone!
We recently stayed at this hotel, and the experience was mixed — there are some nice touches, but also noticeable shortcomings.
**Room:**
The room was spacious but clearly outdated; furniture and interior look worn. The ventilation works, yet it still feels quite stuffy inside. It would be great if the hotel improved air-conditioning or installed mosquito screens: the sea view is beautiful, but opening the window isn’t an option because of too many insects.
**Facilities & Service:**
The only real extras are massage service and a shared onsen. There’s no gym, pool, or other activities — the hotel is designed for quiet relaxation. A shuttle service is available, which is convenient, but if you miss it, getting to the hotel on your own can be quite difficult. During this stay the hotel was quite busy, and it often took a long time to catch the elevator to our floor.
**Dining:**
Breakfast and dinner can be pre-booked; the food was tasty and varied. The bar offers a pleasant atmosphere with a decent drink selection, and in the evening the lobby lounge opens with alcoholic drinks and light snacks — a nice way to unwind after a day of sightseeing.
**Location:**
The property faces Beppu Bay, yet the seaside feeling is limited — there are few walking areas nearby, and due to insects it’s hard to enjoy the open air.
**Overall:**
A good option for a calm, onsen-style getaway with decent food and polite staff, but when the hotel is crowded, the lack of facilities and outdated rooms become more noticeable. With some modernization and better infrastructure, this could be an excellent resort.
Hotel berhampiran Yufuin Onsen,Yufu98.3% pelancong memilih kawasan ini
KKenibi2025.09.13
The room was fantastic. There were 3 onsen in the room, one in the bathroom which opens into the belcony, and 2 more onsen in the belcony, looking straight at Mt Yufu. The food prepared by the hotel was great, except that there were just too much food. Easily an 8 course dinner.
Do note that it is outskirts of hiji, driving at night is quite quiet. The hotel doesn’t have private bath in the room so do take note as showering will be shared under traditional public bath house. Family bath house is available for booking only, which the staff let us use it during the two nights there. Thank you for the great service!
Hotel berhampiran Yufuin Onsen,Yufu98.3% pelancong memilih kawasan ini
Ttravelfatigued2025.11.18
Terra Yufuin is great for families. The 6 beds available can accommodate at least 6 adults and a handful of kids. The onsite indoor onsen was well loved by my kids. We stayed in the ”sauna” house and hardly used the sauna- it was great to go in and out of the sauna in the November weather.
The owner/manager was responsive to our requests through the app. However, I found the amenities to be very precisely provided for laundry detergent pods and trash bags. I felt like we had to ration them even though we did not request for more. Only one pillow is provided per bed too.
I would recommend this place especially if you are alright with bunk beds above your bed. My older folks bumped their heads every night so that will have to be a consideration. Other than that, the place is well kept and beautiful.
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Amazing
GGuest UserVery comfortable hotel. They have provide welcome drink for all hotel guests at certain time. I just don’t understand why the receptionist refuse to provide me water bottle after check out, although I have early check out, is that means if I request before check out then proceed check out? Breakfast selection is many but same menu every day.
AAnonymous UserWe selected a Japanese style tatami room which was nice a spacious. However, most if the room looks old and very dated. Clock kept making ticking noise that made it hard to sleep but hotel staff was very kind and quick to remove it when we requested. Hotel was very crowded and full of children so the hot spring bath was also very crowded and noisy at times. It was very nice for the hotel to provide free snacks and beverages until late at night. It's a very family hotel and the view is excellent. It's actually in Hiji about 20 mins from Beppu centre. Breakfast is very good. We enjoyed our stay but the rooms can go for a round of uplift to not look dated.
OOlga TarIf you're considering this hotel, you'd better stay at Yula-Re.
We booked almost the largest room they have and it felt very cheap and cramped still. Glad we stayed only a single night there. The rooms are small even for Japan, and it's impossible to fit luggage under the bed, so it feels even more cramped. The bathroom has a ridiculously high floor, we tripped over the entrance so many times... And the bath is so tiny that you'll have to use Yula-Re's onsen to wash.
There are 9 or 10 floors but only one elevator, slow and tiny, so we had to wait for unreasonable time every time we wanted to go out.
The pajamas are nice but the wooden slippers are so broken they ask to kill them rather than be worn one more time. The worst was the bed cover paired with the sheet you have to use instead of a normal blanket. Felt so unhygienic...
There were several good points, though: the service was good and friendly, the location is great - just steps away from Beppu station, bus stop, combini and cafes nearby. And the possibility to freely use Yula-Re's amenities such as rooftop pool and onsen!
But then again, consider staying at Yula-Re. This hotel didn't feel like value for money.
RRunning the worldThe first thing that impressed me about my stay was the excellent service. All the staff were very kind, polite, and warm, making my stay feel at ease.
The hotel is a little far from the station, but the surrounding area is very quiet, making it perfect for those looking for work or quiet time.
The room was spacious, and the bed was very comfortable, so I slept well. However, there were a few things that bothered me. First, I could hear footsteps from the floor above, so I felt like the soundproofing wasn't very good. Also, for some reason, the bathroom smelled like stale wastewater, which was disappointing.
All in all, the hotel offers good value for money and is highly recommended, especially for those looking for a comfortable, quiet environment.
GGuest UserAll the hotel staff were fantastic! I didn't book the half-board option on Trip.com, but I successfully added it via email, and the staff were very thoughtful, asking about any food allergies. The room was generally very clean, and toiletries were provided. The only slight drawback was the moss in the onsen. The inn also has a car park.
The food was delicious and beautifully presented. There's a convenience store just a few minutes' drive away, which is super convenient! Already looking forward to my next stay!
AAnonymous UserThis is an excellent hotel. It's nestled on a mountain overlooking the ocean, offering beautiful scenery. The hot springs are fantastic, and they even have private baths available for an extra charge. Dinner was superb; we had Japanese cuisine in an elegant setting. The Japanese chef was very professional, and the dishes were outstanding. Breakfast was semi-buffet style and also delicious. The rooms are spacious, well-equipped, very clean, and offer sea views.
GGuest UserWe got the room called ”Forest Bath.” It was very clean, and the onsen was comfortably warm. The only downside was the view – a bamboo forest – which wasn't as impressive as expected. The kitchen was well-equipped with appliances: oven, microwave, dishes, pots, pans, and even a Dyson hairdryer. However, I found some of the facilities a bit strange. For example, there was only one shower room, and it was shared with the indoor onsen. So, if you weren't shy, you could shower while someone else was in the onsen. There was also only a glass partition between the shower room and the sink, so someone could clearly see someone showering while they were washing their face. Furthermore, there were two toilets, one upstairs and one downstairs, but neither had a sink inside. The upstairs toilet required going downstairs to wash hands, while the downstairs toilet required using the sink in the shower room. Those were the only issues. Otherwise, it was very convenient. You'll need to drive to supermarkets, and the road leading to the area isn't suitable for walking.
GGuest UserWhat an amazing place! We had a wonderful time “glamping” at the Grand Verde Resort. From first being greeted upon check in till our departure the attention to detail and hospitality were top notch! We especially loved the delicious breakfast and dinner spread, the Public Bath, and sauna, and the hobbit houses. The gorgeous views from our yurt in the mountains were breathtaking and we were able to see millions of stars at night on the clear evenings. ⭐️⭐️⭐️⭐️⭐️ Five stars!!! Highly recommend this place for your next getaway!
KKennyLMKThe hotel is huge, so when booking, be aware that if you and your friends book separately, you might end up in different buildings. Because of its large size and multiple buildings, there's a shuttle bus service between them, running constantly with very short waiting times. Many guests need this service because the parking lots can be quite a distance from the rooms. However, we were perfectly fine with it since we only took the car out and parked it once a day; after leaving during the day, we didn't go out again once we returned. The hotel has a convenience store open until 11 PM and the hot spring is open until midnight. We stayed for two nights with two meals a day with our friends. The hotel allowed us to dine at different restaurants on each night, but it's recommended to book your meal times when checking in. Breakfast was incredibly rich, even offering sashimi rice, ice cream, and desserts. If you have a late breakfast and eat enough, you can easily skip lunch. Overall, I highly recommend this hotel.
AAnonymous UserDo note that it is outskirts of hiji, driving at night is quite quiet. The hotel doesn’t have private bath in the room so do take note as showering will be shared under traditional public bath house. Family bath house is available for booking only, which the staff let us use it during the two nights there. Thank you for the great service!
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