Hotel Dengan Pools di Oita Prefecture, Japan

Great location, but the hotel doesn't have its own dedicated parking. You have to park next door, and the entrance to that parking lot is a bit hidden. There aren't many convenience stores nearby; there's one within walking distance. However, the hotel staff's service attitude is excellent.

The overall stay experience was excellent, and I would especially like to commend Li-Ying Wu (also known as Go Reiei) from Taiwan. From the very beginning of the check-in process, she demonstrated a professional attitude by thoroughly explaining all the hotel's facilities and services. She always wore a warm and welcoming smile, which truly reflected her dedication to her work and her respect for the guests. During my stay, my family had quite a few demanding and complicated requests, requiring frequent assistance from the staff. Throughout it all, Li-Ying patiently addressed every single question without showing any sign of impatience.

This hotel was absolutely perfect as a base for sightseeing, with excellent access just a 3-minute walk from Beppu Station. The interior is modern Japanese style and very chic. The moment you step into the lobby, you're greeted with a sense of spaciousness that immediately lifts your spirits. The absolute highlight is the infinity onsen pool (with a tent sauna) and the large public bath on the rooftop. The panoramic views of Beppu city, the sea, and the mountains are simply breathtaking, especially from dusk as the lights come on and the city transforms into a stunning nightscape. It's a luxurious onsen experience, reimagined in a contemporary and stylish setting. The guest rooms also have a calming, wood-grain design and feel very clean, and the bed was incredibly comfortable. Another nice touch was being able to choose our favorite yukata pattern from several options, which really added to the atmosphere and made us feel excited to stroll around the onsen town.

This hotel is a bit far from JR Oita Station, and it can be tiring to walk back and forth if you're using it as a transfer point between Beppu and Yufuin. It's an older hotel that's been renovated, but the furniture is still old, and the bedding comfort is just average; the duvet was too thick. The room size is quite large for Japan. We specifically booked a room with a sofa bed for our child, but it was small and hard, and our child refused to sleep on it after an hour. There's a large 24-hour supermarket near the hotel with good prices, which is convenient for buying daily necessities. Across the street is a school, and the Nikko Hotel is not far next door. Oita Art Museum and the pedestrian street are within walking distance.

All the hotel staff were fantastic! I didn't book the half-board option on Trip.com, but I successfully added it via email, and the staff were very thoughtful, asking about any food allergies. The room was generally very clean, and toiletries were provided. The only slight drawback was the moss in the onsen. The inn also has a car park. The food was delicious and beautifully presented. There's a convenience store just a few minutes' drive away, which is super convenient! Already looking forward to my next stay!

After reading other reviews, they were all overwhelmingly positive. Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three. First, let's talk about transportation: Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away. Next, the service: What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics. Finally, the room facilities: The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while. The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.

We got the room called ”Forest Bath.” It was very clean, and the onsen was comfortably warm. The only downside was the view – a bamboo forest – which wasn't as impressive as expected. The kitchen was well-equipped with appliances: oven, microwave, dishes, pots, pans, and even a Dyson hairdryer. However, I found some of the facilities a bit strange. For example, there was only one shower room, and it was shared with the indoor onsen. So, if you weren't shy, you could shower while someone else was in the onsen. There was also only a glass partition between the shower room and the sink, so someone could clearly see someone showering while they were washing their face. Furthermore, there were two toilets, one upstairs and one downstairs, but neither had a sink inside. The upstairs toilet required going downstairs to wash hands, while the downstairs toilet required using the sink in the shower room. Those were the only issues. Otherwise, it was very convenient. You'll need to drive to supermarkets, and the road leading to the area isn't suitable for walking.

No car? No problem! Right next to Beppu Station, there's a dedicated waiting room for the hotel, so you don't have to worry about rain or snow. Plus, there's a free shuttle bus every 20 minutes. The hotel is situated on a hill, offering expansive views from all common areas. Inside, there's a large gift shop and a game center, perfect for both adults and children. Even though my room had a mountain view, I had no regrets; seeing the misty mountains and the steam from the hot springs was very characteristic of Beppu. Of course, the most important part is the hot springs! I'm not sure if there are private baths, but the public bathhouse was already fantastic! There are three large outdoor tiered pools, so even with a lot of people, it doesn't feel crowded or awkward. They overlook the bay, and the front-most pool even allows you to lie down – I really loved that spot. There are also several smaller single-person pools. The sauna was surprisingly in the outdoor area too; although small, it also offered sea views. And there were at least three cleaning staff constantly tidying up, keeping both the pools and floors very clean. I soaked in the hot springs three times during my one-night stay ♨️ – it was incredibly relaxing! Dinner was a buffet with a wide variety of dishes, and you could drink as much beer, red wine, white wine, and sake as you wanted! All the desserts were delicious. One more thing: even though I didn't take photos, I noticed many child-friendly details, such as a kids' food corner and utensils at the buffet, and changing tables in the hot spring changing rooms. It was my first time seeing this at a hot spring hotel, which is quite rare. I took the wrong train when I arrived, delaying my plans for an entire day. Combined with the rain, traveling solo, without a car, and not wanting to walk around in the wet, I only did one thing in Beppu: I just enjoyed the hotel 😹. Booking a good hotel is really important; my mood completely improved once I got here 🫶🏻

An excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.

It is difficult to walk because it is a few kilometers from Beppu station, but if you can use the free shuttle bus or the fixed-route bus systematically, you can stay without a car. There is a Family Mart nearby, but be careful because alcohol is not sold. The meal is very delicious with local dishes using Oita ingredients.