Hotel Dengan Pools di Oita Prefecture, Japan

The front desk staff who checked us in were very patient in explaining all the facilities and services, which we were very satisfied with. The breakfast was excellent, and they even had Ranoh eggs. The lobby had various yukatas available for rent, in both adult and children's sizes. The onsen (bathhouse) was a bit small, but offered nice night views of Beppu. We lost our room key upon checkout and had to pay 1500 yen for a replacement.

One of the nice features of this hotel is that you can enjoy the onsen while looking out over the ocean. However, it is not very convenient without a car. I walked all the way from Beppu Station before discovering that the hotel offers a free shuttle bus. I’ve attached the shuttle bus schedule—I’d strongly recommend using it. The room was the biggest disappointment. Although it was advertised as a renovated, high-floor ocean-view room, it still felt very old. The bathroom was especially outdated, and there was a very high step between the bathroom and the room, making it easy to trip. The room really feels like it needs a proper renovation. Overall, the ocean-view onsen was enjoyable, but the rooms did not match my expectations.

Had a great check-in experience today. The front desk staff were very friendly. It's also close to the station. While there aren't many attractions nearby, it's still a good area to explore. I'd definitely stay here again next time. Thanks everyone for sharing!

My husband and I stayed 3 nights here in late May 2026. And wow - this place is super impressive! This was by far the best hotel / resort we’ve stayed at during our Japan trip (nearly 3 months of traveling central and southern Japan). The rooms are spacious, extremely clean, luxurious. You have your own private indoor onsen, outdoor onsen, cold plunge tub, sauna and if in the summer, your own private pool. You have a full size kitchen, full western style living room with a TV, full Japanese style living room, multiple toilets and a beautiful bathroom. And a beautiful view overlooking Beppu below! The food is absolutely delicious. The staff and their service are professional, knowledgeable and very welcoming. It’s close to the 7 hells of Beppu attractions so it makes for an easy day trip too. And if you’re looking for a public onsen experience, its sister property is a 5 minute walk from this resort. It’s a newer establishment without many reviews yet, but take my word for it, you won’t be disappointed. We truly loved our stay here and we will definitely be back.

This hotel is a bit far from JR Oita Station, and it can be tiring to walk back and forth if you're using it as a transfer point between Beppu and Yufuin. It's an older hotel that's been renovated, but the furniture is still old, and the bedding comfort is just average; the duvet was too thick. The room size is quite large for Japan. We specifically booked a room with a sofa bed for our child, but it was small and hard, and our child refused to sleep on it after an hour. There's a large 24-hour supermarket near the hotel with good prices, which is convenient for buying daily necessities. Across the street is a school, and the Nikko Hotel is not far next door. Oita Art Museum and the pedestrian street are within walking distance.

All the hotel staff were fantastic! I didn't book the half-board option on Trip.com, but I successfully added it via email, and the staff were very thoughtful, asking about any food allergies. The room was generally very clean, and toiletries were provided. The only slight drawback was the moss in the onsen. The inn also has a car park. The food was delicious and beautifully presented. There's a convenience store just a few minutes' drive away, which is super convenient! Already looking forward to my next stay!

After reading other reviews, they were all overwhelmingly positive. Having stayed in numerous hotels, the ANA InterContinental Beppu definitely ranks in my top three. First, let's talk about transportation: Beppu Station is quite small. Remember to exit from the West Exit (this was told to us by the hotel shuttle driver; apparently, many international guests wait for a long time at the East Exit only to find out it's the West Exit). The hotel is about a twenty-minute drive away. Next, the service: What was really surprising is that more than half of the hotel staff are non-Japanese. Every single foreign staff member spoke excellent Japanese, with perfect mastery of honorifics. Finally, the room facilities: The onsen (hot spring bath) is small but beautiful. The infinity pool isn't very deep, making it suitable for children. It was still a bit chilly in March, but luckily, there's a warm pool nearby where you can soak for a while. The restaurant offers great value for money. Children aged 6-12 get half price, which is around 2,700 yen. In the evening, there's an all-you-can-drink option for adults at 5,000 yen, including sparkling wine, house wine, shochu, and beer.

This is a modern accommodation with state-of-the-art facilities in Yufuin. We stayed in a sauna room, and it was fantastic to have both an indoor hot spring bath and an outdoor sauna. The room was very spacious and clean, and the view of the bamboo forest from the living room was truly relaxing. There are two rooms on the second floor with three beds each; since it was just my family of four, we had plenty of space, but it would be ample enough for two families to stay as well. It is a place I would definitely want to stay at again if I visit.

Our stay at Suginoi Resort was wonderful and very memorable. The room was spacious, clean, and comfortable, with a beautiful view that made the stay even more relaxing. The facilities were excellent, especially the onsen and family-friendly amenities. The dinner buffet had a wide variety of choices and everything was fresh and delicious, making it one of the highlights of our stay. Location was convenient and peaceful, perfect for a relaxing getaway. Staff were friendly, polite, and attentive throughout our stay. Overall, we had a very enjoyable experience and would definitely love to visit again ♨️✨

An excellent experience! The beautiful environment offers stunning sunset and stargazing views, making it perfect for large families. Although it's a bit far out, the resort facilities provide everything you need, and there's enough to do on-site to keep you occupied all day. The included breakfast and dinner were plentiful, and the location is conveniently close to Kyushu Zoo and Yufuin, so you can easily add them to your itinerary.