Hotel Dengan Pools di Trabzon Province, Türkiye

I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them. Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent. Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels. I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time. Overall its ok & passable.

I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect. Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant. If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!

Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.

My wife and I are experienced hoteliers ourselves, with over 15 years in the business. So, we can professionally assess our colleagues' work. And they did a great job! That's the first thing that comes to mind! Excellent location, right off the highway. The parking is very convenient, which is crucial for road trippers. It's clean, cozy, the rooms are spacious, and the sauna, hammam, and pool are all included in the price. A fantastic breakfast is also included. I definitely recommend it.

Everything is just great! Very beautiful and comfortable! Very attentive staff! Breakfast is above all praise - everything is very delicious and diverse! Thank you! I will definitely recommend the hotel to my friends and acquaintances!

The hotel's cleanliness is excellent. I was hoping for an upgrade at check-in, as I had booked two rooms for a three-day stay, but I wasn't even asked and was given a corner room. That was disappointing. The room itself was very clean and nice. However, there were no toothbrushes available, which isn't ideal for a 5-star hotel to have guests scrambling for a toothbrush. The pool and spa facilities are great, and breakfast is good. Overall, it's a nice hotel.

تعامل الموظفين جدًا بطيئ اضطررت للانتظار ربع ساعه من اجل الحصول على كرت الدخول للغرفه ولم اتمكن من ذلك فطلبت من الموظف فتح الغرفة باستخدام المفتاح الماستر، رائحة الفندق كريهة والممرات مظلمة والمكيف سيء، وجبة الإفطار محدودة جدا . لا يستحق ان يكون فندق خمس نحوم

The hotel is located on a mountain. If you book a room on the seaside, you can not only see the ocean but also the entire city. Service was prompt; the necessary items were delivered to the room within two minutes. Overall, it was a good experience, suitable for a vacation. However, going down the mountain can be tiring unless you take a taxi.

I reached them and they said you don't have a view of the forest, your view is of the garden and the second thing is the breakfast is very very very simple and the cleaning is very bad you keep begging them

The hotel has a sea view from the window. There's a private area with access to the beach. There's a shopping center nearby. There's a good restaurant on site.