Hotel Dengan breakfast di Riau Islands, Indonesia

Overall, the hotel was quite decent and the environment was generally comfortable and pleasant. The room and common areas were acceptable, and I had a reasonably comfortable stay. However, I was quite disappointed to find a dead cockroach in the room. Although it was only one, this really affected my overall impression of the hotel and made me feel that the cleanliness and housekeeping could be improved. Because of this, I had to deduct quite a few marks from my rating. The breakfast was another area that did not meet my expectations. There were some choices available, but the overall quality and variety could definitely be improved. I was hoping for a better breakfast experience considering the hotel’s overall standard. Apart from these issues, the hotel environment was generally okay, and the stay was not bad overall. With better attention to cleanliness and an improved breakfast selection, I think the hotel could provide a much better experience for guests.

My room was spacious, spotlessly clean, and beautifully kept. The bed was incredibly comfortable — I slept so well every night! Air-conditioning worked perfectly, hot water was strong, and all amenities were in great condition. Everything felt modern, fresh, and thoughtfully arranged. Housekeeping did an amazing job keeping everything tidy and refreshed daily.

⭐⭐⭐⭐⭐ An Amazing Stay at Mövenpick Bintan – Special Mention to Michelle! This was my first time visiting Bintan and also my first stay at Mövenpick Bintan, and honestly, choosing this resort was one of the best decisions I’ve made. The resort is huge, and since there is so much to explore within the property, they provide buggy services to bring guests around, which is really convenient. As Bintan doesn’t have a huge variety of attractions to explore outside the resort, we specifically wanted somewhere that could keep us entertained for 3 days and Mövenpick definitely delivered. We stayed while the resort is still under soft opening, so naturally there may be a few minor things that are still being fine-tuned. However, what impressed me the most was the service attitude of the entire team. Every staff member we met was professional, friendly and genuinely helpful. They always had a smile, proactively approached guests to check if we needed anything, and even took the time to have small conversations with us. I’m also a hotelier myself, so I can confidently say that the team here is doing a really great job, especially considering they are still in their soft-opening phase. A very special mention to Michelle, who assisted us during check-in. From the very beginning, Michelle was incredibly friendly and made sure we had a smooth and seamless experience throughout our stay. We did encounter a minor room issue during our stay, but she immediately followed up and made sure it was resolved as quickly as possible. What I appreciated even more was that she didn’t just solve the problem and walk away. Throughout our entire stay, she would proactively approach us and check whether everything was okay and whether we were enjoying our stay. That kind of genuine care really makes a difference. Michelle is honestly one of the best hotel staff we have ever encountered, and I truly hope the management recognises her efforts. She is definitely an asset to the resort. The Kids Club is huge, and our kids absolutely loved it! They even have a sleeping room and movie room for the little ones, which I thought was such a thoughtful touch. The resort also has multiple swimming pools, including the ocean pool, kids’ pool and the pool at the beach club, so there’s always somewhere different to enjoy. I personally loved all the little details around the resort, especially the kids’ amenities. Even the shower amenities provided for children were so thoughtfully prepared. It’s these small touches that really show the resort has put a lot of thought into the family experience. We also absolutely loved the buffet breakfast. There was a great variety of choices, including plenty of pastries, desserts and even ice cream! One of my favourite touches was the kids’ corner, where children can actually get their own food. It may seem like a small thing, but it made breakfast more fun for our kids and was definitely a plus point for us as parents. Overall, despite still being in the soft-opening stage, we had a really wonderful 3 day stay at Mövenpick Bintan The combination of the beautiful and spacious resort, family-friendly facilities, thoughtful little details, great food and most importantly the genuinely warm service from the staff made our stay memorable. For our first trip to Bintan, I honestly couldn’t have chosen a better resort. If you’re looking for a place where you can simply stay in the resort, relax, enjoy the facilities and keep the kids entertained for a few days, Mövenpick Bintan is definitely worth considering. And Michelle thank you for taking such good care of us! You truly made our stay extra special. ❤️ We’ll definitely be back!

It was a really good experience staying at Montigo Resort! I went there with a friend last month for a short getaway, and we spent 2 days and 2 nights entirely in the resort without even going into the city. Upon check-in, the reception staff kindly upgraded our booking from a Premier Villa to a Deluxe Villa at no extra charge. All the staff were friendly and always greeted us with a smile. The resort provides buggy rides to get around, and I think we ordered them so frequently that the buggy driver eventually recognised us and we didn’t even need to give him our villa number anymore. 🤣 We also booked a one-hour session at their wellness spa for a massage, and honestly, we regretted not booking a longer session! The one hour went by so quickly, and by the end of it, we were already wishing we had booked more time. Definitely worth trying if you’re staying at the resort! The only downside was that the villa itself could have been better maintained, but honestly, it didn’t really affect our overall experience. Overall, it was a great stay and I’d definitely recommend Montigo Resort for a relaxing getaway!

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

The free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too. I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing. Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person! The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside. But all we heard were buggies, crickets, and frogs, so it was all good. Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10! We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both. Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.

At Nirwana Garden Resort, staff are friendly and genuinely nice. The beach is clean and clear waters that you can see fishes swimming around you… and watch sunset in the sea waters. Its windy and cool in the morning and evening. Food offered at good, esp the lamb shank stew. Also have nice spa - go for the Javanese massage! There are also 3 iguanas kept at the resort. We also went bowling and archery. At night we also went out for fireflies watching and kelong restaurant dinner.

My 3D2N stay here was so good. The staff is very welcoming. I asked for Birthday Complimentary decorations but they did not have that and need to pay 250,000 idr if want but I choose to not do it. So kinda disappointed but since the staff is polite so I’m good. Thanks for everything. I had a pleasant stay here. Will definitely recommend this hotel to my friends.

We stayed at The Residence Bintan for 2 nights and booked two different types of rooms for each night. Our second-night stay was at the One-Bedroom Beachfront Villa, which came with an excellent sea view and a private pool. We truly enjoyed our stay. The villa was spacious, clean, comfortable, and beautifully maintained. The staff provided exceptional hospitality throughout our stay. As we had booked two different room types, there would normally have been a three-hour gap between checking out of our first room at 12pm and checking into the second room at 3pm. However, before we checked out of our first room, we received a call from the reception informing us that our second room was already ready. We were therefore able to check in directly without having to wait for another three hours. This thoughtful arrangement made our stay even more enjoyable. On our last day, our ferry was scheduled to depart at 7am, so we had to leave the resort as early as 5am. The Residence Bintan kindly arranged transportation to the ferry terminal and even prepared packed breakfasts for us. We were genuinely touched by their thoughtfulness and hospitality. ❤️ From the warm service and excellent facilities to the beautiful views, The Residence Bintan made our anniversary trip truly memorable. We would definitely recommend this place and would love to come back again! 🌴❤️

The hotel is very clean. Staff are very friendly and helpful. The swimming pool is small and dirty when we were there. Kids walking around at the breakfast area and jumping in and out from the pool to breakfast area. No proper towels provided for the pool. My room is clean but face a block of construction wall which looks really eerie at night. I think they are in the midst of extension their hotel. Blackout twice but power came back fast. Despite the small imperfect, it is still a very comfortable hotel which I will go back to in Batam.