I did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
Thanks to the service team very much .it is very helpful bereit.net.respect .was very beautiful and very quiet.was also central man comes very easy where man wants.
It was amazing the crew was very friendly and helpful special thank to Mohammed with blue eyes :) he is the best, i recommend everyone to stay here u will enjoy it to the max ..
The hotel I stayed in several years ago, because the economic situation is depressed, the service is slightly worse than before... But the room is still very clean, and the location of the hotel is OK. Breakfast is not good.
Didn't expect much from the hotel. Very modest, no bathroom amenities (shampoo, etc.), only shower gel in a dispenser. I had to ask for an iron, as it seems to be the only one for the whole hotel. Very high humidity, the bed always felt damp. I asked for a non-smoking room, yes, it was written on the floor that the floor was non-smoking. But when I just went into the room, the feeling was that a company of 10 people had just smoked there. There was also an ashtray - accordingly, it is assumed that you can smoke ..
Bed linen was changed the day before departure.
Once I bought breakfast, also very modestly, there is no choice ...
The hotel itself is right in Hamra, close to many shops, restaurants, close (walking 15 minutes) to Zaituna Bay.
The staff is very friendly, they always tried to fulfill the wishes quickly.
In general, if you are only going to sleep, then it’s fine.
The Lancaster Hotel has always been great, with good customer service, location, hygiene, etc. It has always been my first choice for business trips to Beirut. However, I am very grateful for the thoughtfulness of the customer service staff and the timely response of the front desk during this stay, including the room change. Only the bathroom facilities after the room change were a little unsatisfactory, and the other feelings were almost perfect.
Centrally located in Hamra District, supermarkets and restaurants around. The service is average adequate , the place is clean and the Wi-Fi work. Normally for the price I would recommend a short stay. There are many hotels in the hamlet this trip with different standard. I will say this one is above average.
Recommended. Rooms are a little bit twisted but quite decent. Beach area. There are several pools, you can swim in the sea, there are equipped descents, good sea near the hotel. Of all hotels with islands this hotel has the best price. We had fruit, water, tea, coffee, sweets in our room. We didn't take breakfast.
GGuest UserI did not find room 404 clean at all. So I contacted the operator and he directly gave me another room at the 5th floor which was so much better.
Thus I can say the service/employees are good
Some rooms are not clean while others are so much better.
Xxiongj05Very good, costly performance. Very close to Pigeon Rock attractions, easy to go out! Breakfast service is offered and the waiters are very considerate. They will accompany you throughout your stay! I would stay here again next time!
NNJ2920For the price we paid it was great :) receptionist was great and upgraded us!
The only thing I’d say is cleaners do not clean the carpet so lord knows when it’s been last hoovered.
Defo recommend
GGee88The hotel is beautiful, clean and the location is very central. However the indoor pool in the spa was being emptied in the middle of the day when we tried to use it. Service around the outdoor pool was bit slack for the prices you are paying. However the biggest problem was parking. Felt like we were being taken on a ride, we were told that a full day parking was $25 which we paid, despite the fact that is a really extortinate price for the area, however at the end of our stay we were told that the $25 covers 8 hours only so we were charged twice and extra $9 for an additional three hours stay. So in total we paid $59 for around 20hours of parking which sounds extreme, not to mention the rude way we’re asked to pay. It was the experience I was hoping for, I am unlikely to go back, which is a shame because it is such a historical and beautiful hotel.
GGuest User⭐⭐⭐⭐⭐ 10/10 Exceptional Stay — Highly Recommended!
I had an absolutely amazing stay.
The room was spotless, the corners were perfectly clean, and the floor was shining the moment I walked in. The bed was very comfortable and the whole room felt fresh, well-maintained, and welcoming.
The staff were extremely friendly, helpful, and professional, making the entire experience smooth from check-in to check-out.
The toilets were very tidy, clean, and organized, which added a lot to the comfort of the stay.
The hotel is safe, quiet, and in the best location in Hamra, just steps away from AUBMC, restaurants, and all main attractions.
Great value, great service, and truly exceptional cleanliness.
Honestly, a 10/10 stay. I highly recommend it and will definitely choose it again.
GGuest UserIt was amazing the crew was very friendly and helpful special thank to Mohammed with blue eyes :) he is the best, i recommend everyone to stay here u will enjoy it to the max ..
SSpringfieldThe first time I stayed, I felt very good, especially the bathroom, the facilities are complete, there is hot water up, this is rare in hotels of the same level in Lebanon, wooden floor, big bed, socket internationalization, very convenient next time I will choose 👍
AAl Loubnani (اللبناني)Very good hotel near the mall,but no parking if you have a car you have to pay extra 7$ for your car,that's already wroten but i didnt notice.
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