Hotel Dengan Breakfast di Canton of Luxembourg, Luxembourg

The hotel is new, with clean rooms with an acceptable dimension. In terms of location, the hotel is well connected in terms of public transportation (that is free in Luxembourg) but is a bit isolated (it’s in a new area surrounded by construction work and/or offices/ residences (during the weekend and holidays was deserted). Finding a place for dinner at walking distance during the weekend was a challenge and the hotel doesn’t offer option besides a simple breakfast. Frontdesk staff was friendly and supportive.

位置很好，到了酒店就出門玩了~比較晚的時候洗澡完，發現浴袍裏面有頭髮，太晚太累不想折騰。第二天跟酒店前台講了這個事情，態度很好，一個勁抱歉，我説更換一下新的，因為這個頭髮我對整個酒店的衞生都產生了懷疑。前台經理之類的人説要補償些什麼，我説算了就又出門玩去了。 等我玩了5小時回到酒店，房卡失效了！前台重新刷卡，上到房間，發現正在打掃，態度很好，希望我們能等20分鐘，我們下大堂等了20分鐘後上房間，發現有別人頭髮的浴袍還在，沒有給我換新！！！整個人無語了 後面投訴到攜程，結果就是從保潔到經理一趟趟上門，而且我一直強是浴袍bathrobe，但所有處理的人都來問我是不是毛巾，整個人應付得更累了，直接説不要再來人説抱歉了，除了態度很好，説抱歉，從前台溝通到後面處理，連浴袍和毛巾都傳達不清楚，這個酒店本應該是我美好的回憶，太讓人失望了！

I stayed at the DoubleTree Luxembourg with my 80-year-old father, who is unwell and was extremely tired after a long day of travelling. Unfortunately, the room we were given was right next to the elevator motors, and the noise kept both of us awake almost the entire night. My father finally managed to fall asleep around 7:00–7:30 AM after hours of discomfort. However, at 8:00 AM, there was a knock on our door. I opened it half-asleep, and the staff member simply said “It’s ok” and walked away. I later saw the same person again in uniform, so clearly they were a member of the hotel team. I still cannot understand why they knocked at that time, and what exactly was “ok,” especially when it was obvious the room had severe noise issues and guests could still be resting. I shared all of this with the reception team and politely asked to speak with the manager. Instead of a brief conversation or even a quick acknowledgment, I was handed a handwritten note with the manager’s email. After travelling with an elderly parent who was in pain and exhausted, I was genuinely hoping for a bit of understanding or empathy. Even a short apology would have meant a lot at that moment. I should mention that breakfast was also quite basic and didn’t match the DoubleTree standard I’m familiar with, so overall the stay was unfortunately far below what I usually experience with Hilton properties. I’m writing this not to complain for the sake of complaining, but because the situation placed my father—who is already unwell—under a lot of unnecessary stress. As a loyal Hilton Honors member, this experience was difficult for me, and I sincerely hope management can review what happened and decide on an appropriate way to make this right.

Fantastic host, super clean and modern room for a fantastic price! Next to a bus stop ( all public transport is free ) so easy to get in and out of town The manager we met on arrival and he was full of knowledge and ideas for us 10/10 can’t recommend more

Friendly staff, perfect location next to the airport (you can walk from there). I'd definitely stay at the Mandarina Hotel again.

I recently stayed at the Grand Hotel Cravat in Luxembourg, and it was a delightful experience. The hotel beautifully blends historical charm with modern luxury. My spacious room offered stunning city views, and the elegant decor adds to its allure. The staff were exceptionally friendly and helpful, enhancing my stay. Breakfast in the lovely dining room featured a delicious selection of local dishes. Its prime location made it easy to explore nearby attractions. Overall, the Grand Hotel Cravat is a superb choice for anyone looking to experience the charm and elegance of Luxembourg. Highly recommended!

(+) The hotel is less than 10 minute walk from the airport. To go to the city centre, you can go back to the airport to take the tram or bus (20 to 30 min to reach the centre). The bed was very comfortable. (-) The room is very simple, the bathroom is separated from the bed by a curtain for the rate I paid. The floor is quite old, the carpet will need a refresh. Overall, It is fine to stay at this hotel for a night, especially to catch an early flight or if you arrive late.

酒店位置極佳，就在火車站對面。check-in取房時，他最初給了我們一間低層房間，窗外四周全被對面的房間包圍著，完全沒有景觀，而且是天井位置，後來我們要求換房間，因為我在Trip.com預訂的是寫著城市景觀。後來他們立即換了一間面向火車站大街的房間給我們，證明其實是有更好的景觀房間，但他們就是不先給你。房間對着大楷，晚上街上人聲嘈雜，有時會有人喧嘩大叫，或大聲嬉戲。房間面積不大，洗手間及浴室更是面積很小，洗手枱面完全不能放置物品。玻璃窗上亦有塵埃痕跡，完全不像一間名牌酒店， $2000一晚的房間有點不值。

Muito agradável, limpo e bem situado. Só sugeria que a água do duche fosse mais quente. Pareceu-me mais morna do que quente. De resto, nada a apontar. Fiquei muito bem impressionada.

Sehr freundlicher Empfang an der Reception. Toller Service, uns wurden tolle Tipps zum Erkunden der Sehenswürdigkeiten in Luxemburg erteilt. Nach dem Einchecken wurde mir noch zum Geburtstag gratuliert, da der aufmerksame Mitarbeiter an der Reception, dies beim Einchecken bei der Passkontrolle gemerkt hat. Sehr liebenswürdig