Hotel Dengan breakfast di Punjab, Pakistan

Excellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care. All the staff are kind and courteous and will do the upmost to help hotel guests. Rooms are well appointed and the beds are very comfortable. Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled. I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.

I stayed at this hotel last year and came back this year as well . It’s really good as everything is round the corner.

The hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care. However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use. Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.

Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.

Booked a room from *********** the room was noisy and the view was in Parking lot of hotel. Room was clean and service was good. The was only the Parking and noise cancelable windows.

The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.

I had an excellent experience at Hotel One Tower Gulberg. From the moment I arrived, the reception staff was warm, professional, and very helpful. The check-in and check-out process was smooth and efficient, making me feel welcomed and valued as a guest. The rooms were spacious, modern, and exceptionally clean. The bed was very comfortable, and all the amenities were well-maintained. Housekeeping did a great job throughout my stay, ensuring everything remained spotless and comfortable. The breakfast was another highlight of my stay. There was a wide variety of fresh and delicious options available, catering to different tastes. The quality of the food, presentation, and service in the dining area were all excellent. Overall, Hotel One Tower Gulberg exceeded my expectations in every aspect, including hospitality, cleanliness, room comfort, and dining experience. I highly recommend this hotel to anyone visiting Lahore and look forward to staying here again in the future

The location of this hotel is excellent, only a 10-minute walk to the nearby shopping mall. There are also several snack shops right downstairs, and ordering Foodpanda at night is very convenient and fast. The staff here are incredibly polite and helpful. Right after I booked via Trip.com, they proactively contacted me on WhatsApp to ask about my arrival time and any special needs. They even sent me a map and their precise location, which was very thoughtful and welcoming. In terms of the room, while there is no dedicated hot water system, the water temperature is naturally warm due to the hot weather in Pakistan. It feels just like a warm shower and was very comfortable. Whenever I had a question, I could just message them on WhatsApp, and they responded almost instantly at any time. I had a great stay here and will definitely choose this hotel again for my next visit.

The room was clean and tidy, but the hair dryer was broken and needed to be replaced in time. The buffet breakfast was very rich.

The hotel's location was unbeatable, just a short walk from Emporium Mall and the Expo Center. My room was spacious, clean, and modern, with luxurious amenities. The staff were incredibly friendly and helpful. The complimentary breakfast buffet was a highlight, with delicious local dishes and a variety of options to suit all tastes. Hotel Nova was the perfect choice.