Hotel Dengan Breakfast di Punjab, Pakistan

Breakfast management was not good. They don t have the capacity to fully manage area when it’s in full capacity that results in chaos, long waiting ques, and no service on the table to clean

The room service and laundry were really efficient. Although they have some run down older rooms, there are also large beautiful rooms available with hairdryer and wardrobe. The air conditioner worked well. The breakfast was decent. The downside was no hot water.

excellent service! Very serious and patient! More formal! Suitable for a family holiday! Safe and secure! Security staff is also very polite! The restaurant staff has a Chinese-speaking boy! Learning Chinese for several months! Overall good! Great! for safety! The windows won't open here! Are all closed! The hotel should be the same!

Yes, I go to this place every year. If it's not for business, I won't go there. Chinese are not allowed to go out unless they arrange a bulletproof car + security. Otherwise, they can only be taken to the hotel. It was boring to death. I couldn't stand it after staying for 6 days, so I changed my flight ticket and left early.

The Nova Hotel is located in an affluent area of ​​Lahore's new district (please don't compare it to China; affluent areas here are privately owned properties, and owners often use unused land or rooms to generate income, so it might seem like a hodgepodge, but it's not). The Lahore International Convention and Exhibition Center is diagonally across the street, just 100 meters away, or a little over 200 meters walking around the green belt. However, the Pakistani government maintains strict controls, requiring security and a car escort for entry and exit, which can be a bit uncomfortable for Chinese people. The hotel owner, Mr. Nova, grew up in Dubai and is a Brahmin. He is a well-mannered gentleman with a global perspective. The hotel driver, a classmate of his from Dubai, is two levels below him. He is familiar with Lahore's sights and makes a great guide. The owner personally escorts the car whenever he picks up guests from the airport. When we left, we left something at the hotel, and he immediately had one of his men deliver it free of charge on a motorcycle. He confirmed we had checked in and boarded our flight before leaving. His patience and attentiveness were truly touching! The hotel service was excellent, with a good breakfast and à la carte options for lunch and dinner, which catered to Chinese tastes and were very affordable. The staff were also very friendly and meticulous in their room cleaning and housekeeping, which was truly impressive. Two hundred meters from the hotel is Lahore's largest shopping mall, similar to Wangfujing Department Store. It takes up an entire city block and is considered top-notch even in China. The hotel is adjacent to a school and a small park on the left, and the light rail station is three bus stops away on the right, making it very convenient for travel by bus or taxi. In short, this is a great choice for traveling or attending exhibitions in Lahore!

The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.

The hotel's location was great, with easy access to various restaurants! Maybe it's because I didn't hand over the key, but there was no housekeeping, no comforters on the beds, and the shower didn't have a partition, so the toilet got soaked. There was a little bit of trash on the floor, so I guess it was a little dirty for the price. This is just my opinion as a Japanese person, so maybe that's just how it is.

Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!

The staff is nice and good clean,the food also is ok.

Good hotel, they bring complimentary water and apples. The room is of normal size. In the restaurant, dinners are either a menu or a la carte, depending on the requests. There is a lot of meat and sweets on the buffet, vegetables and fruits are minimal, but this is everywhere in Pakistan. There is a swimming pool - women's and men's visiting hours are separate. The hotel has a small guarded area. The area is normal, better than in the center. Only a taxi takes you to the sights. UBL ATM in the hotel - you can withdraw from foreign cards - this is rare in Pakistan. The service is excellent!