Hotel Dengan Gym di Jilin, China

The high temperatures persisted, so we came to Changbai Mountain to escape the heat and stayed at the Yunshuilanting Hotel. Upon check-in, Manager Dong, knowing we were two seniors over 70, provided us with the warmest service imaginable. She patiently explained the surrounding area, important considerations, and evening activities, and even brought us local seasonal blueberries. It felt like home, with the warmth of children around us. Despite it being peak tourist season and the hotel being fully booked, the cleanliness and dining were still top-notch. Of all the places we've stayed in Changbai Mountain over the past few days, this was by far the best experience. Manager Dong is an excellent leader, managing an outstanding service team.

The restaurant in Building 2 is a bit small, so if you dine a little later, you'll have to queue. The room itself is very spacious, with separate living and sleeping areas, which is convenient for working without disturbing others. It has all the necessary amenities, but they are all old, and the renovation work wasn't done very well. For example, some tiles are uneven, there are many repair marks, and some power outlets are faulty or loose. Some room doorbells are also broken. For the fixtures, the air conditioning thermostat panel is Honeywell, the showerhead is Kohler (but no rain shower), the basin is American Standard, the toilet seems to be Kohler, and the power outlets are old Legrand models. The kitchen appliances are slightly inferior Haier, and the TV is TCL. There's a butler service, which is handy for asking questions, and getting to the airport is easy with the free shuttle bus, although the driver is a bit cool. The location is excellent; it's convenient to get anywhere and within walking distance. The shower stall could really use a shelf for toiletries. Overall, I'm still satisfied.

Changbai Mountain High-Speed Rail Station pick-up/drop-off service: Very convenient, saves the hassle of calling a car and waiting. Travel butler service: Butler Da Ling'er provided attentive service and was always responsive. She was thoughtful and considerate; knowing we were immediately heading to Tianchi and our child hadn't eaten yet, she quickly prepared fruits and snacks in a bag for us to eat on the way. Unlimited access to the Lan Jing Julong Hot Springs for 3 adults and 1 child: After a tiring trip around Tianchi in the heavy rain, the hot springs were a therapeutic and relaxing experience for both body and mind. Lan Jing is the closest to the Old Mountain Gate, and the hotel's shuttle bus is the first stop, making everything very convenient. Choose Lan Jing if you're going to Tianchi. Highly recommended.

SONG JIANG BONANZA WINNING HOTEL — From Smoke Signals to Sacred Silence Arrival & First Sniff This old dog finally flopped down in Jilin City, relieved to rest my paws at the grandly named Song Jiang Bonanza Winning Hotel. “Winning,” I thought—until my non-smoking room greeted me with a stale tobacco haze. One whiff and I nearly cancelled the stay on the spot. Room Rescue Cue Mr Hong Dejian—calm, English-speaking, and clutching the keys to redemption. He patiently showed me alternative rooms until we found one that didn’t smell like a poker night. Had I left, I would’ve missed what came next. Comfort Food = Home Dinner delivered a miracle: stewed chicken with potatoes and mushrooms. One bite and—boom—mummy’s cooking. After days on the road, I finally found food in China that tasted like home. Tail wagging resumed. Care Beyond the Call Mr Hong returned with a portable heater, pointed out city landmarks, and even taught me how to take a non-reflective photo (yes, this dog learns fast). His easy friendliness softened the edges of dirty window panes and mostly Mandarin-only staff. I even showed him the ink-black towel after wiping the window—evidence, not barking. Menu Meltdown & A Win At the restaurant, I was handed a Chinese-only menu after saying I don’t speak Mandarin. I hit the roof. To their credit, reception listened: I received a call from the lady boss, and the issue was acknowledged. Then a hero appeared—the restaurant lady, who patiently translated dish names so I could choose lunch and dinner without guesswork. Gold bone earned. City Interlude: Jilin Catholic Church Between meals and meetings, I visited Jilin Catholic Church (吉林耶稣圣心堂)—a quiet pause from hotel hiccups. The church offered a moment of stillness, a reminder that even on a bumpy stay, the city holds pockets of grace. Logistics That Worked Back at the desk, the reception lady manager efficiently arranged my transport to Wusong Island—quick, competent, and reassuring. Breakfast & The Fine Print Breakfast surprised me in the best way: healthy, balanced, a thoughtful mix of local and Western dishes. One final bone to chew—early booking didn’t pay off as prices dropped later. A truly Winning Hotel would honour the lower rate at check-in. Verdict Despite communication bumps, this is a solid winter hideout: good Songhua River views, comforting food, and fast service when it counts. It really does take one good sheep—thank you, Mr Hong—to dim the rest of the flaws. #Dogevangelistauthor #patiencechee #BoneofLoyalty #BoneofBranding #AdoptDontShop #DontBuyAdoptADog #ResponsiblePetOwnership #SongJiangBonanzaWinningHotel #JilinCity #JilinCatholicChurch #吉林耶稣圣心堂 #SonghuaRiver #WusongIsland #WinterTravelChina #HotelReview #ComfortFoodChina #StewedChicken #CustomerServiceMatters #OldDogNewJourneys

Before I list all the issues encountered during this trip, I'd like to commend the following staff members (whose full names I unfortunately don't know): Butler Xiao Song, Duty Manager Xiao Gao on August 6th, and Duty Manager Xiao Wang on August 7th. I was satisfied with their service attitude and efficiency; my dissatisfaction lies with the hotel's management and some other personnel. Below, I will truthfully recount my experience: 1. **Check-in on August 5th**: We checked into the hotel before 3 PM. Out of three rooms, only one twin room was ready. We went for dinner and returned around 4:30 PM, only to be told another room was still not ready! After urging, it was cleaned within 20 minutes, allowing everyone to finally check in. 2. **Incident on August 6th**: After returning from an outing, my wife slipped and slightly twisted her ankle in the room. The reason was a large amount of water on the floor (photos will be attached), clearly left after cleaning and not dried promptly. Upon immediate complaint, the duty manager arranged an upgrade to a suite (a serious issue, but the solution was acceptable). 3. **The Most Serious Issue**: Around 8 PM on the evening of the 6th, the air conditioning in the suite felt ineffective. Maintenance was called, and we were told the AC was fine, just that the room was large and it would cool down eventually. By 10:30 PM, it was still ineffective. When we requested another check, we were informed that the AC in this room (3052) was indeed faulty! It couldn't be repaired that day! Given how late it was, I only asked the duty manager to quickly arrange another problem-free room so we could rest, and I didn't pursue further complaints. Since I don't know the name of this maintenance worker, I can't name him, but his behavior was appalling! The hotel should bear full responsibility for this. I'd also like to state that I am a Marriott Platinum Elite member and usually enjoy staying at Marriott brand hotels. However, due to the points mentioned above, my experience this stay was extremely poor! This is not the service standard or staff quality expected from a five-star hotel! For all these issues, I reserve the right to continue complaining and seek compensation. I urge both Trip.com and Marriott Group to take these issues seriously and provide timely feedback!

Right at check-in, we were given two warm bottles of Changbai Mountain mineral water. The room was standard, and the heating was very strong – we had to sleep with the window open. The hot springs, however, are in a separate building, and you have to walk through the lobby on the ground floor to get to them. The lobby and the breakfast area on the second floor weren't warm enough, making it easy to catch a cold after coming back from the hot springs. The hot springs themselves are communal and only have a few small pools; it's not really worth going unless you just want a quick taste of Changbai Mountain's hot springs.

The room is big and clean. The service staff took the initiative to upgrade our room. The service attitude is good. The bathroom is spacious, the shower water is strong, the location is very convenient, and it is very quiet at night. I stayed for one night and the experience was great. It was a good choice.

1. I booked this hotel two months in advance. The hotel told me the main building had mountain views. On the day of check-in, my butler told me a room on the 2nd floor of the main building was reserved for me. However, when I arrived that evening, the front desk said there was no such reservation. The front desk staff's attitude was poor, saying the manager wasn't available in the evening. Although they eventually upgraded us to a villa, the view from the villa was terrible. The next day, the butler said he was asleep and missed my call, claiming that in Switzerland, the low-lying terrain means you can't see much of the mountains. Very frustrating. The villa faced another villa, so the view wasn't good. It looked nice from the outside, but the lighting inside was dim, and being next to the road, there was noise from passing cars when the windows were open. Yet, when checking in, the front desk still claimed the villa area was the best, saying the main building had many tour groups and was noisy. However, the outside of the villa was quite picturesque for photos. 2. The breakfast at the villa was the same for two consecutive days. The pickled vegetables looked like leftovers and tasted terrible. When we asked the female chef in the villa area if she could make an omelet, she gave us a cold, stern look and said she couldn't. Later, we found out it was possible in the main building. It really depends on who you encounter here. Most staff were very enthusiastic, but a few bad apples really spoiled the experience. 3. The hotel offers some perks, like complimentary rafting, which wasn't great due to the crowds and poor experience. The butler even admitted that paying for it would be better. But they only told us the ticket price, not the full cost. We only found out upon arrival that there was an additional charge for the shuttle back from rafting. The butlers didn't mention any of this beforehand. 4. During summer, there are tons of families with kids and many cars. The experience is really bad; it's best to drive yourself. There are no good restaurants near the resort; you have to drive over ten kilometers to Wanda Plaza or even further to a town. 5. The facilities are supposedly newer than Wanda's, but in reality, the bathroom outlet was broken, the bathtub leaked in the middle of the night, and my child's tablet couldn't connect to the WiFi, so we had to use a hotspot. It was just a mess. In the villa area, what greets you in the morning might be the sun, or it might be a freshly woven spiderweb 🕸️ and a large spider. Hope the kids don't get scared. 6. Before coming, I asked about the temperature, and they told us to bring thick jackets. Turns out, we didn't need any thick clothes at all; short sleeves were perfectly fine. I honestly feel the service is quite subpar. Although the butler asked for a good review, I really can't give one. The service desperately needs training; it doesn't meet the standard for a good review.

This hotel is excellent! We're foreigners, from Russia, and it was our first time visiting Songhua Lake. The New Story Suite Hotel made us feel right at home. All the staff were incredibly kind. There are so many fun spots in this hotel! Games, karaoke, and a restaurant are all on the -1 floor. I have three kids, so there were plenty of things for them to do. It was super convenient to bring the children here. My favorite part was the massage. I especially loved Mr. He (He Ruiyou). His hands are truly amazing! We'll definitely stay here again next time! (Original Russian review also provided): We stayed at this hotel during the New Year holidays with our large family (5 people: 2 adults and three children). We rented a large room, which was cozy and clean. We all felt comfortable in this spacious room, and there were enough beds for everyone. We loved everything about this hotel: the friendly staff, and the cleanliness was top-notch – we walked barefoot in the room. You can request room cleaning as needed. Downstairs, there's a hot water pool. The water is changed every three days. But what I liked most was the Tesla shuttle service to the mountain. And the most wonderful thing about this excellent hotel is the masseur He Ruiyou (that's his name in Chinese). After a day on the slopes, a massage from Mr. He is exactly what you need. He is the best masseur I've ever encountered.

Traveling from Shanghai to Changchun, I had a high-speed train to Changbai Mountain the next afternoon. I saw this hotel had good reviews, so I booked it for one night. It's a 15-minute high-speed train ride from the airport to Changchun Station. The hotel is very close to Changchun Station, with many restaurants nearby, and it's just two subway stops from the Puppet Manchukuo Palace. The room was clean, and the breakfast was good. They even upgraded my room type and allowed for a late check-out.