Hotel Dengan Gym di Grand Est, France

What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!

The staff were friendly, and the hotel and facilities were decent and tidy, but definitely not worth 4 stars. Unfortunately, my email beforehand wasn't fully answered. The on-site underground parking is a joke. The hotel only has 3 spots there, which can't even be used simultaneously due to how cramped it is, and they charge €24/day for that. I ended up having to use a city center car park, which was much more spacious and significantly cheaper, though it was 600m away. One of the shower towels had already been used before we checked in and showed visible signs of wear. I exchanged it directly with housekeeping the next day. But that's a significant hygiene issue. The breakfast was adequate but not very varied. What was offered tasted good, but there wasn't a large selection.

We thoroughly enjoyed our stay at the OKKO Hotel Strasbourg and would definitely recommend it. The rooms are a bit on the small side, but perfectly adequate for a couple. A big plus is the free filtered, cold water available in the hallway at all times. Our dog was also warmly welcomed and allowed to stay free of charge – which we especially appreciated. The parking lot is right next to the hotel and was recommended by the hotel. It cost €15 per day, which was absolutely fine for the location. We particularly loved the hotel's common room. It was always very clean and cozy. You could play games, play billiards, and always help yourself to free coffee, tea, water, and small snacks – all included in the stay. The location is also very good. There's a shopping center nearby, and directly below the hotel, you'll find several shops, bars, and even a Starbucks. The surrounding area was very clean and pleasant. Overall cleanliness throughout the hotel was also very good. All in all, we had a very pleasant stay and would recommend the OKKO Hotel Strasbourg anytime. A great hotel with many complimentary extras and an excellent overall concept.

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

If you are looking for a tranquil escape where you can unwind in peace, you may want to look elsewhere. While the Hôtel & Spa RÉGENT Petite France boasts a stunning aesthetic and an unbeatable location in the heart of the historic district, the actual experience is far from serene. The building itself is immaculate—the cleanliness and amenities are top-tier, and you can’t fault the ”Instagrammable” views. However, the atmosphere is surprisingly high-energy and restless. It feels more like a bustling crossroads than a quiet sanctuary. The Service Gap The most jarring part of the stay is the service. For a hotel that presents itself as a luxury spa destination, the staff interaction is disappointingly cold and inefficient. • Lack of Hospitality: Don't expect a warm welcome or proactive assistance. The service feels transactional at best and dismissive at worst. Verdict If you just need a clean, beautiful room in a prime spot and don't mind navigating a service-less, high-traffic environment, this works. But if your goal is to be pampered in a quiet, stress-free bubble, the service hurdles here will likely leave you frustrated.

This is essentially student accomodation, bare of many of the little touches you expect even from a 3-star. Some things were good w.g. WiFi was strong, shower was powerful even on the top floor, and it was very quiet. The main issue was the box bed. I had a single bed which was most definitely a single, and short enough so my feet dangled over the end and hit the box the mattress was in. It was not uncomfortable, but not comfy either. Bonus points for cheapness (you get what you pay for) and the really, really nice and helpful reception desk man.

This was such a nice experience. Clean spacious room for four. Loved the shower/bathroom. Great breakfast options. Quiet. We had a car (free and safe underground parking) and needed a place to stay close to where we needed to to be and this worked out perfectly. Staff was very nice and helpful too. It’s out of town, but if you have a car, highly recommended, especially if you want to discover the Kochersberg.

I checked in late at night and had to check out early the next morning to catch the first train, which I'm sure was a hassle for the staff, but they handled it gracefully. The room was clean, and there were two oil heaters, so there were no issues with warmth. It's a bit of a walk from the station, but certainly manageable. If I ever visit this area again, I'd definitely consider staying here.

Although the decor is a bit dated, it's very clean. The location is convenient, close to the highway and not far from the cathedral and Petite France. The surrounding area is quiet and pleasant. Breakfast, however, was just so-so.

charming and elegant hotel, excellent service at the pool with cold champagne and other drinks, pool water at the perfect temperature and delicious food at the restaurant (best escargot we have ever eaten) I thank the hotel staff (especially at the arrival where the lady who welcomed us was very friendly and efficient) all the staff who welcomed us with great professionalism and good humor in all areas of the hotel!