Hotel Dengan Gym di Derbyshire, United Kingdom

Myself and my friend were drawn to the Palace Hotel for its competitive price and location - both of which could not be faulted. Very inexpensive and centrally located in Buxton next to the train station and local shops all within a five minute walk easily. However, without a doubt, you get what you pay for. Whilst the room looked perfectly clean and functional on arrival, both my friend and I awoke after the first night with sore backs. The beds are cheap and unsupportive. The shower is basic and paltry in its water flow. For a one night stay, it’s fine, but don’t expect luxury. The biggest warning we need to issue pertains to the gym. Unless you are a local Buxton male, you won’t feel comfortable here - I couldn’t use one room as there was loud rowdy discussion between men ongoing in a very confined space which made me feel totally unwelcome. I retreated to a different room, also very small and very unclean, with dirt and dust and flakes surrounding the windows and ripped mats on the floor. See photos attached. My friend used the pool which he also described as dirty and he had to take all of his belongings with him into the sauna as the lockers had no locks or keys, rendering them obsolete. The fact that people pay a monthly membership fee to attend this gym is genuinely astounding. Overall, cheap, mildly cheerful, suitable for a night or two basic stay but do not expect luxury from this hotel.

Allowed us to check in early, which was a bonus. Breakfast was good but not worth £15, so glad we paid a discount price booking through Trip.com. We chose Holiday Inn over Premier Inn, which are opposite each other, because of the provision of twin beds. We would definitely stay here again.

Stayed here 2 years ago and absolutely loved it. Decided to stop over again this weekend and, again, just can't fault it. Great food, friendly staff, comfortable clean rooms. We use it as a place to go off and explore the wider area but always see people who are obviously there for special occasions or business. Whatever your trip is for I cannot recommend highly enough.

We stayed for 1 night for a special occasion. On arrival we were told that the spa was closed for an event which was very disappointing as I booked this hotel because of the spa & had planned to use the pool & sauna. This should gave been communicated at the time of booking. The building and grounds were impressive but on arrival our featured superior room was freezing cold. The reception turned on the heating at our request but this should have been done hours before our arrival given that it was 8 degrees outside. We sat for an hour in the room with our coats on before asking for a portable heater due to the radiators being only lukewarm. The room never really got warm & when we came back from dinner at 9.15 the heating had been turned off again & we had to ask for it to be turned on again. The food in the restaurant was very good & the servers were lovely but unorganised. We planned to have a drink in the hotel bar but it was so cold that it was empty and not comfortable to stay. I heard kore than one staff member complain about the cold in the hotel. What could have been a very pleasant stay was spoiled by the cold. Unfortunately, we will not return.

Lovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool. Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.

From the outside, the hotel makes a charming first impression with its elegant façade, ornate balconies, and a warmly lit lobby that exudes a sense of old-world charm. The check-in process is smooth, and the staff are courteous and eager to help. The room was clean and spacious, the décor is a bit dated but it adds a character to the place and I like it. The only small issue was, there’s no window only a door to the balcony which is locked and we cannot access it making the room stuffy. Also, it was difficult to relax or get a good night’s sleep due to a noise of exhaust fan in the bathroom throughout the night. The bed was comfortable and having an iron was a bonus. Will I stay again? Definitely.

Best Western Plus Buxton Hotel Stayed here for one night during my Peak District trip. The hotel is very well located, right in the centre of Buxton and close to the Pavilion Gardens, bus stops, and walking routes. The room was clean, comfortable, and warm — perfect after a long day of hiking. Staff were polite and helpful, and the overall experience was smooth and hassle-free. A solid choice if you’re exploring Buxton and the Peak District using public transport.

The casa is a very nice hotel to stay in. Check in quick and efficient and courteous staff as always. Plenty of parking spaces on site. Room has air conditioning and a good bath room with power shower. Tea and coffee available with a mini fridge for milk and water included. We had booked breakfast but completely forgot breakfast finished at 9am on a monday. I'm hoping that maybe next time we may be able to use this feature. Though to be fair we should have ordered to the room the night before for a small £5. A enjoyable stay nothing more to add.

Perfect hotel stay for shopping trip! One night only but standards again were excellent in every capacity 🙌

Amazing Hotel. Love it. We will back there for sure!! Parking at extra COST £8 PER DAY. I'm used to free parking for customers. But when you have a Ryanair ticket and have to pay for a seat even though you can't stand, I'm no longer surprised by what money can do. 🫣 But as a Hotel 10/10 😀 Breakfest 10/10 👍