Hotel Dengan Gym di Devon, United Kingdom

Booed through trip.com. Made a mistake in my booking and booed a room that required disabled access. This was pointed out by a very helpful young lady called Laura (I think?)   She amended our booking and very gratefully gave us a sea view room!  We had stayed in Paignton the previous night in the Travelodge down the road as it was a bit cheaper. If/when we come again I’d have no hesitation in paying the extra and staying here again.  Please thank the wonderful Laura from us! 👍 Mr & Mrs Joyce

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

The hotel was near everything  so great  the car park was full understandable as student town loved town. Was not very clean for a disabled room  as you can see in photos this can be changed with some cleaning. Extreme loud noise from outside from a vent so unable to sleep .

We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .

Lovely location and spacious rooms. The staff are very polite and helpful. Will recommend this place for a family especially. Gym, laundry, nice restaurants and just a walk from McDonald's, Burger king, Aldi, and Starbucks. You're sure of premium varieties.

這是第三次入住了，還記得10年前留學第一次和女朋友來的樣子，站在頂層河景房的陽台上看着英國少有的金色沙灘和河口景色。之後和父母也來了，這是我在英國住過的最有特色的房間，非常推薦頂樓的河景房。絕對物超所值。

Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel. Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight. Location good you get breakfast included don't expect anything special. Like no round eggs. Torquay is quite expensive so alcohol and drinks prices at the hotel high. You can walk to marina in 5 minutes. No car parking so if you want parking be prepared to walk

This is an awesome hotel.everything is top notch,the staff the decor the food the location absolutely first class.we will 100% be back again and again

Service was great, friendly staff, breakfast was delicious and varied. Rooms are clean and bed and pillows very comfortable. Shower was also really good.

晚上7點多到達酒店，訂了兩間房，告訴衹有一間，且滿房，經多重協調，酒店在一個小時以後騰挪出來一間，經理帶到屋裡時解釋説是agent在他們系統上訂了不知道為什麼他們系統又取消了，酒店並沒有實質性上對我們做任何補償。 第二天一早，由於很晚才入住房間，跟前台兩次要求才從11點延遲到12點退房。 更甚，check out時告訴我 需要全款再付第二間我已經在攜程上付過的房費，否則不能走。 早餐及其難吃且幾乎沒有什麼可以選擇的，對於接近5000一晚的房費 我簡直無話可説。 現在多付的房費還沒有退還給我。 另到酒店的路很窄 需要小心駕駛