Hotel Dengan spa di Phu Tho Province, Vietnam

Luyen, Luong, Minh, and Huong were incredibly kind and helpful. All the staff at this resort were friendly, and there was so much to do because of the resort's large size.

I booked a 2-bed room for about 4.100.000 VND/night. When I arrived at 16:00, I received a room that was not in line with the picture I booked, I asked the staff to change a 2-bed room, the staff said there was no room, had to wait 30p-1 hours to have a room. I was very tired so I couldn't wait. The staff didn't show a mistake but told me in a very cold voice. ”There is no room, if you want to change, you have to wait ...” I was disappointed with some money spent but returned the service attitude that was not worth it.

We had a wonderful stay at the villa! The place is beautiful, well-maintained, and very comfortable — it truly felt like a home away from home. One of the highlights was being able to cook our own meals, which added to the cozy, homely vibe of our stay. The caretaker was very accommodating and helpful throughout, making sure we had everything we needed and were comfortable. One suggestion for improvement would be to add lighting inside the pool. While there are two lights outside near the pool, it still gets quite dark at night, which limits nighttime swimming or poolside relaxation. Overall, we had a great experience and would definitely consider staying again. With just a few small enhancements, it could be even more perfect!

I searched Google Maps and drove, but the location was not accurate. There are not many restaurants around the hotel because it is rural. (You have to go out more than 10KM to find a restaurant) The staff at the hotel were so friendly. Room condition is very good. The pool is not well maintained, there is no towel to wipe your body after swimming, and the water temperature is not warm. More than 90% of hotel guests are Vietnamese, most of them are polite when swimming and smell of sweat in the water. I personally don't think I'll visit again because of Vietnamese guests.

Very well looked after, plenty of inclusions on villa stayed, good variety of snacks & drinks throughout the day. Guests had the best view out of all villa. Butler was on hand to assist to every whims. Very impressed. Thank you to all Teams.

It’s an ok place to rest and have showers although shower blinds have stains and grimes. They could have given proper blankets rather than just a thin sheet which doesn’t make feel “comfortable” or felt Spartan. For one night, it’s an alright place, as it’s a homestay you do get the family vibes.

It’s a wonderful family run hotel in town so it’s close to eateries , supermarket and amenities .  Rooms are very clean and well looked after . Views from the room looks at the residential homes and the mountains in the background .  Prices are affordable and food is easy to find .

Front desk was helpful. Language barrier was a concern with limited english that the staffs could speak but they were overall friendly and helpful. Perhaps can improve on the room service menu as alot of items were not available during my period of stay. Cheers!

Wonderful stay! Great location walking distance from motorbike rental and local villages. Many bikes to use in great condition. The family room was very large and accommodated our family fo 4 very well. Only suggestion would be to improve variety of foods at breakfast.

The staff's friendliness, facilities, and environment are all good. I've always wanted to suggest something to the Crowne Plaza Hotel, specifically regarding the use of the 22nd-floor lounge. When booking the hotel, the criteria for lounge access are vaguely stated. It would be great if the rules and privileges were more clearly defined.