Hotel Dengan Gym di Suffolk, United Kingdom

Small double room, very soft mattress, bathroom was tiny, no surface for your washbag etc, very tatty bathroom suite, sink cracked from top to bottom, shower leaked so badly that the flooring was warped and leaked onto bedroom carpet leaving wet patch after each use.

It's about 10mins away from train station walking, Clean, nice views if in selected rooms. No one explained about the gym or restaurant so we ask other customers. They said they needed i.d but didn't say this when I had booked it. But I would say this is like a upgraded travel lodge. We will be back to try the food out as didn't know about this before like mentioned. Good location for places like dance east or football

I was greeted by a lovely young lady who made me very welcome. I was struggling with my luggage so she helped me up to the room, it was a great help. The facilities here are amazing, made use of the pool, spa & sauna. Had a relaxing drink in the bar. Haven't eaten here as I am visiting family & been eating with them but the food does smell amazing. My room is a single but is perfect the bed is more queen size than single & very comfy.

This is the second time we have stayed here and the location is beautiful. Unfortunately the service in the restaurant was very slow and the young staff members seem to be more interested in chatting around the bar area. My wife was keen to use the spa facilities included in the price but the sauna was closed, the steam room and jacuzzi were full, as was the pool. Not as good as the first time we stayed 16 months ago, which was disappointing, but the surroundings were still lovely.

Really enjoyed our stay here. Lovely breakfast and lots of choice. Pool was great too! Staff were so kind to my young toddler son he loved staying there!!

We have been doing our motorcycle training here in Ipswich so have stayed at the Novotel for two weekends now. The staff have been so friendly and accommodating - we’ve really enjoyed the stay. Having a bath in the room has also been a treat. The rooms are well maintained, clean and very comfortable. We’ve enjoyed the pool table and the bar. We’re looking forward to coming back again. The hotel is also very conveniently located.

Friendly staff , really helpful ..very customer focused and wanted to ensure all my requests were taken care of well .

I really enjoyed our stay. Everything was very comfortable. Thank you very much!

Beautiful location excellent spa and pool Breakfast was so good fresh strawberries from local farm everything was perfect