We had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
No slippers or bath robes, didn't find any hairdryer, although hotel is non-smoking, it's a ****** with smokers so late at night still smell stench of cigarettes.
Hotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
Beautiful location by the Mekong River! The staff is super friendly and helpful, the atmosphere is relaxing, food delicious and it is close to the night market and other activities.
Really recommend
GGuest UserBeautiful location by the Mekong River! The staff is super friendly and helpful, the atmosphere is relaxing, food delicious and it is close to the night market and other activities.
Really recommend
GGuest UserHotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
PPitta_PitipornWe had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
GGuest UserWe had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
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