Hotel Dengan Gym di Piedmont, Italy

This hotel is simply 10 out of 10, absolutely fabulous from every single point. Congrats to everyone involved for delivering such a great service experience to the guests x

I really enjoyed staying here, location was perfect not far from bus stops, shops everything we wanted. The hotel have underground parking with extra charge but was worth it. We loved roof top with amazing view 👌 and of course AC in room was a lifesaver in the heatwave.

The hotel is located right in front of Porta Nuova station, a strategic location for those who want to explore the city on foot without having to carry heavy luggage. The staff was extremely kind and professional. Upon check-in, they asked us if we would prefer a room with a double bed (instead of two single beds pushed together). Furthermore, since we expressed concern about the noise of traffic and trams, they spontaneously switched us to one on the internal side. The room was truly comfortable and quiet, very spacious, and with a fabulous little terrace! The style is a bit retro but elegant. The hotel also has a spa, but we didn't use it due to lack of time. We didn't choose breakfast, but there are bars and pastry shops a few hundred meters away. I recommend the Pfatish pastry shop and chocolate shop, amazing!

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

So i was worried about my 6am flight. In Aus you need to be there 3 hours before for international so I thought id stay close as I wasnt sure how id get to the airport because there was no real public transport that early. My initial thought was that if im close I can walk. Maps say its walking distance. It is not. Luckily the staff ordered a cab for me the night before and me and another guest too thebsame cab but it was more of a shuttle that cost 15€ It a very isolated hotel, almost feels like an old ******* hotel type vibe. No vending machines or anything like that but I could buy a small coke zero from the restaurant connected ehichbwas super expensive. They actually have a decent gym, but its on a floor with rooms so you need to stay quiet but its also crazy hot. I was melting up there. Room was okay, very bare but there was a fridge which was nice. Look it did the job, could've been cheaper but I had no choice really It was okay and served its purpose Sorry for the bad photos, they are screenshots from videos

I've stayed here several times, and it's one of my go-to hotels whenever I'm on a business trip. Everything is great, except the rooms are a bit dated. The location is good, and they offer free parking. Highly recommend!

Amazing stay in a great student campus. You have a study area, a gym, a nice clean room with high ceilings and a kitchen, communal living room spaces and even a tennis court! Definitely more than you need from a couple nights in the city. The area is very close to the Center, and the transport links are great. Buses get you to the city centre in 15 minutes while walking will take you more like 25-30 min. Also they have a large supermarket in the same building, which is super convenient as they have plenty of choice. But beware — there’s a homeless guy nestling right by the supermarket (that street can get some dodgy action at night). As per the accommodation, the biggest community there is composed of students - all very welcoming and friendly. Receptionists and staff are also very helpful. Feels like a hotel. Recommend 👍🏻

Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner. The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for. Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.

Очень дружелюбный, приветливый, внимательный персонал

The hotel was nice and super clean, well situated, close to transport. The only problem is that they put the heat up really high. Looks like it’s a common heater for all rooms. We had about 40°C in our room and the bathroom. We asked to the front desk clerk if they could turn it off. They said they would but they didn’t. He had to sleep half naked and with both windows open because it was extremely hot inside the room. At the end of March I think it’s a little too much.