Hotel Dengan Pools di Hubei, China

11/10 trip! This is a MUST book!  Everything from the hospitality (free snacks in room, pickup and drop offs to scenic sites, super friendly staff) to the quality of the room (very clean, bathtub views were amazing) has been impeccable! Blackout curtains and accurate temperature control allowed me to have the best sleep I’ve had in months Easily the closest hotel to a 5-star in this region - easily better / on-par with many 5-star hotels that I’ve stayed at. Nothing else in this region comes close to nearly as beautiful or comfortable stay as this

I stayed here for 4 nights and it's nothing but impressed. The host is so nice even though she can not speak English but still she is willing to help. Not to mention that I need the specific receipt for reimbursement at my company. But she really willing to help. The room is nice and clean. Love it

The hotel is is just opposite the airport. The rooms are clean, bed is comfortable and the staff is friendly. There are two restaurants one offers Chinese food and the other western food. They both have variety of food, which tastes really good. The breakfast was also good and it has a lot of options. I really enjoyed my stay and would love to stay there again.

Overall a very good hotel. The rooms are clean, service is great and the Hot Springs are fantastic. My only disappointment was the breakfast. It was just ok.

Room Cleanliness was ok, but has smoke smell upon entering and bathroom shower area has some molds. Amenities delivery were very prompt. Housekeeping attendant asked for laundry service but real intention was to make up the room even though already specified we will call when we ready. This was common practice which we knew everytime we travel, so pls stop asking this. Hotel in overall in the needs of renovation. Guest Relations lady no greetings everytime we seen her. Only nod and nod. Service at breakfast was very prompt and attentive on first day but other day, they even struggle to clean our plates. Allison was trying very hard to keep up due to lack of service staff on shift. She delivered great service and genuine. Kitchen staff needs to be train on product knowledge. Asked for Egg Benedict which listed on egg menu but were given omelette, second chef came made me poach egg without hollandaise sauce on top. Ordered omelette but was not offered filling, so came plain. No basic standard orange juice for breakfast in buffet. No tea bags selection at beverage counter. Bread selection was good.. We left hotel for sightseeing at 530am saw securty guard was sleeping at inner lobby with sitting position overlooking the main entrance. When we talked louder near him he woke up a bit and continue with his slouching and closing eyes position. Steam room air circulation and quality need to be improved due to smell not good. Reception service was good, asked for Late check out and was given in instant without negotiation. Location was only 5 mins walk from MixC and very easy access.

Overall, I had a pleasant stay. The room was clean, comfortable, and suitable for a short trip. The bed was cozy, and basic facilities were provided. However, the amenities could be improved. One thing that stood out was that only paper cups were provided instead of proper cups or glasses. It felt less practical, especially when making hot drinks, as the quality of the paper cups was not ideal. That said, everything else was quite satisfactory for the price, and the stay was still comfortable. With a small upgrade in amenities, the experience would be much better.

環境乾淨整潔，房間採光很好，設施齊全完好。 服務貼心態度好，地理位置優越，早餐也不錯，入住體驗感超棒，推薦入住！ 由於酒店前一天滿房，我到的也比較早，我訂的房型還有打掃出來，為了不讓我等待，前台直接幫我升級了房間，太貼心了。 接送機/接送站服務:提前約好了接站服務，司機師傅服務非常熱情，也非常準時。退房的時候下雨要準備去趕火車，酒店很貼心又申請了免費送我去車站。 歡迎水果:剛剛到房間收拾好，就有服務員送上了歡迎水果。

整體各方面都很均衡，住着很順心。餐飲簡單精緻、味道靠譜，日常用餐完全足夠。前台和工作人員都很熱心，有問題解決很及時。客房衞生蠻不錯，住着安靜放鬆，睡眠質量都變好了。羅玲琳，高玲

I would like to thank Mr Stanely Xiong and Mr Andy Qi for informing me about the weather conditions and travel restrictions that could be imposed. Also, providing advice on transportation matters. Excellet stay. Thank you.

I would like to take this time to especially thank Stella Liu who went out of her way to assist us as much as possible! Not only did she help us get a taxi on the evening of Dec. 31, but helped us with the taxi drivers who tried to overcharge us because we were foreigners. Despite being busy, she did all she could for us and we greatly appreciate her attention and kindness towards us. It is people like Stella Liu who make us return to the same hotel over and over again! Thank you very much, Stella Liu!!!