Hotel Dengan Gym di Miyagi Prefecture, Japan

A stroke of bad luck left us stranded in Sendai when the JR East Shinkansen network was suspended. As the night wore on with no trains in sight, we grew anxious. By 11:30 p.m., we decided to book a hotel for the night. Thankfully, the hotel turned out to be a pleasant surprise — newly and tastefully renovated, cosy, and functional. The highlight was the lounge, which offered complimentary beverages and a play area for kids — an unexpected but welcome touch. Like most hotels in Japan, it provided complimentary toiletries, but this one went a step further with facial masks and bath salts — a thoughtful touch that made the stay even more relaxing.

I had a wonderful stay at this hotel. The staff were warm, attentive, and always ready to help, creating a welcoming atmosphere from the moment I arrived. My room was clean, comfortable, and well-maintained, with all the essentials provided. The facilities were impressive, especially the dining area and overall cleanliness throughout the property. Location was convenient, making it easy to explore nearby attractions and access transportation. Breakfast offered a good variety and everything tasted fresh. Overall, the hotel delivered great value for money, and I truly enjoyed my time here. I would happily return and highly recommend it to others.

靠海的飯店，外牆上有海嘯留下的高度標，很難得的飯店，裏面有修復後的百年老掛鐘。1樓免費飲料！服務態度也很好. 就週邊餐廳較少，下次有經過一定會去，很喜歡前枱的女生長的很漂亮，態度又很好！

This was my third stay at The Westin Sendai, and I continue to love both the hardware and the service. The rooms are beautifully designed, and the two restaurants are truly excellent — always one of the highlights of my trip. However, during this visit, the lady at the lobby reception was not as helpful as expected. While she remained polite, her attitude felt a bit less sincere compared to my past experiences. That was the only small disappointment in an otherwise wonderful stay.

Sendai has become my second favorite city in Japan. It offers the perfect blend of chill and urban vibes — not as crowded as Tokyo, Osaka, or Sapporo, yet equally lively and enjoyable. This capsule hotel is located right along the main business street, making it very convenient for dining and shopping. There’s even an Ichiran Ramen just next door, and a famous Taiyaki shop only a 2–3 minute walk away. Sendai Station is about a 10-minute walk from the property. However, one downside is the confusing luggage policy. The hotel rules state that large luggage cannot be brought into the sleeping area, so I rented a chain lock (JPY 100) to secure my suitcase in the hallway. Despite this, many guests still brought their bags inside, so the rule seemed inconsistently enforced. For guests like me who followed the policy, it was a bit inconvenient since my capsule was quite far from the hallway and it was troublesome to retrieve my belongings each time.

三年無返過日本喇！ 今次旅程最期待就係黎呢間竹泉莊溫泉酒店會住2晚！當日2022-10-21我同老婆係東京新宿上午11點揸車到藏王，預設最理想嘅時間係四個半鐘！點知遲左成下午6點先到！一到達就俾竹泉莊既職員用超級親切嘅態度同慰問！解說後她們二話不說就拎晒行理上房！極速辦理入住手續！完成後即時為我們上精美晚餐！擔心我哋餓死！食完飯浸返個靚溫泉所有嘅煩惱都冇晒喇！到第二日！我同老婆都係去附近景點行吓坐下纜車睇吓楓葉！約咗酒店6:30食飯！點知喺呢度揸車仲比之前慢！又遲咗半個鐘先返到酒店！他們又再一次用親切嘅態度同慰問！所以他們連續兩日都用呢種態度關心客人！證明酒店嘅服務質素不是素的！真心感覺到他們在等家人回來吃飯！呢度不論餐廳、露天風褸及房間私隱度極高!他們的服務態度比我想像中還要好！期待下一次回來⋯！ 我不是食神所以沒有寫食評！ 到酒店小貼士：第一時間要卜定戶外風呂！