Hotel Dengan Pools di Saga Prefecture, Japan

Nicely designed hotel. But rooms are small and tight. Not easy to walk around. Location a little off the center of Saga City but lots of car parking available. Service was good and helpful. And you can even buy a fireworks and play!

Booked an ocean view room (with breakfast and dinner) to celebrate my husband's birthday, tried to ask the hotel a few weeks before departure if a cake could be prepared, was rejected, and no other options (such as ordering a cake on behalf of others are also possible) or arrangements were offered. On the day of arrival, there was a welcome cake for guests 😅, I didn't understand why I couldn't help prepare a birthday cake. This hotel is not recommended if you want to celebrate a birthday or special day. The rooms were large and the sea view was beautiful, but the quality of the restaurant's buffet dinner was average, and the food and service were really disappointing for a 4-star hotel. The stay was sparsely populated and the occupancy rate seemed not high. Delayed check-out for an hour, the charge is JPY6050, which is quite expensive. overall experience average, stay once is enough, will not return visit.

The location of the hotel is great, you can take a walk to the beach downstairs. It is not far from other sightseeing spots. The room is old but has a sea view, the food is quite satisfactory but the restaurant has a good view. The bathroom in the room is too cold, you can only take a bath in the large bath, and the sanitary environment has room for improvement.

I stayed in several rooms with friends, and they were all satisfied. We booked the hotel three months in advance and enjoyed a great stay at a great price. The hot spring facilities were also excellent, perfect for recovering from fatigue.

The hotel's location is a bit out of the way, but it definitely doesn't affect the overall experience. I absolutely loved the onsen baths here; there are multiple indoor and outdoor baths with various temperatures. I booked a tatami room for three nights almost a month in advance. The hotel is very clean, and towels and yukatas are changed daily. The breakfast set menu is simple. There's a free shuttle bus at Saga Station exit, with temporary parking next to the Comfort Hotel. See the picture for the specific times; it's very convenient for getting around.