Hotel Dengan Gym di Puebla State, Mexico

Das Personal war sehr nett und hilfsbereit. Das Zimmer war sauber und die Handtücher wurden gewechselt. Das Bett war gemütlich. Der Wasserstrahl der Dusche war in Ordnung und es floss wie es sein sollte auch warmes Wasser. Zum Zentrum musste man ca. 1,5 km gehen was ich selber in Ordnung finde. Das Preis-Leistungs-Verhältnis war in Ordnung. Frühstück wurde leider nicht angeboten. Ich hatte ein Zimmer im Erdgeschoss. Das Zimmer war sehr hellhörig und von draußen hörte man jeden Schritt und Tritt. Das Fenster lag zum Flur hin weswegen man kein Tageslicht hatte und die Luft war muffig. Es gab im Bad keinen Abzug. Eine Klimaanlage bzw. Ventilator wäre nicht schlecht gewesen.

The window was completely sealed, couldn't be opened, just entered, the room smelled, dizzy, the air conditioner opened the door for a long time, only a little better. The elevator is very old and slow. The toilet has no shower curtain, after the shower, the whole floor is full of water, and it can't flow away.

The Room 2211 was clean, good smell, and quiet. I booked without breakfast. My family rest well. the view to the city side is nice.

The hotel is very good. I have been to three cities and this is the best. The service is very good. They even rolled up my charging cable, arranged my face towels, and hung my clothes. If you want to use a computer, you can also use the hotel's Apple all-in-one computer. There are special rooms with computers and copying services.

Excellent location, next to the big shopping mall, and Wal-Mart, the location is bustling, convenient to eat, high security

Todo muy bien con la habitación, ojo que al ser en interior sólo hay una ventana por la cuál llega un poco de luz de sol; si es un problema para ti mejor reserva una de exterior. Para mí no lo fue ya que estuve fuera todo el día, cuando regresaba ya había oscurecido. La localización es excelente, a sólo unos pasos de centro de convenciones,. Sólo tengo un par de observaciones: - Con el servicio de camarista: el primer día dejé el corbatín de ”no molestar” para que no pasaran a limpiar mientras iba a desayunar, ya que iba a regresar para arreglarme para luego salir; entonce dejé el corbatín para que ya pudieran entrar; el detalle es que no volvieron a dejarlo en la habitación; y el segundo día que cambiaron las toallas no me dejaron una para secarme las manos, sólo dejaron toallas de baño - El desayuno del sábado tomó mucho tiempo para que me atendieran, no sé si era por el hecho de que era desayuno pagado del hotel o porque tenían 2 reuniones y poca gente, pero sí fue algo molesto

📍The location is really good, same area for a big commercial area: restaurants, bars, stores, gym… 🅿️The parking lot is shared with the mall, don’t forget to ask the reception desk to validate your parking ticket. 👩🏻💻The lady from the front desk was really helpful and friendly 🛏️ The room has the basic equipment, the bed is really comfortable and they offer 2 kinds of pillows: soft and middle hard 🍳The breakfast is good, you can order eggs to your liking, there is fruit, bread, etc.

Actitudes pésimas tanto del personal la recepción como del valet parking, no lo recomiendo, el trato es inaceptable.

Reserve with animals, mentions communicating with the hotel for the cost, I communicated mentioned cost of 480 per animal stay and arrived charge of 350 per night, did not respect the information provided by phone, The lady who attended was night Thursday and mentioned that policies are different in the application than in the hotel and that it was the only way they accepted the pet, in a good restaurant service by the specific staff of Mr Marcelino who is the turn of the afternoon , he gave guidance and accessed you treat, sad that the portions are very small for the cost, and have very good season , The pet could only walk in the room and green area being a petfriendly hotel did not allow it in all its facilities, gym only has walking handle and static bike, very good place for accommodation**** but definitely needs to improve your policies , The treatment of your reception staff and the completion of the petfriendly .