Hotel Dengan Gym di Tunis Governorate, Tunisia

This is my first time at this hotel. The location is excellent. I was pleasantly surprised by the well-maintained gardens, and the sea is clean in front of the hotel's beach. The staff is generally professional and welcoming. The ”luxury” of the beautiful entrance at reception level should also be reflected in the « superior rooms », it needs renovation, especially compared to a 5-star Tunisian hotel (ie The résidence hôtel not far from Verdi). We greatly appreciated the service and the extensive breakfast buffet, but not the à la carte restaurant, unfortunately it was a bad experience for our first night even though they tried to be nice, missing professionalism. Very good service at the souvenir shop. For the price I paid, I’m satisfied.

Visited during Ramadan which is challenging for the local staff, nevertheless everything and everybody met our expectations! A special thank you to Houcine during breakfast who was very tentative and welcoming every day, it was a joy to visit the breakfast buffet every day.

這家酒店位於突尼斯市中心，是一家老牌酒店。一進酒店就看到酒店大老闆在前台監督工作，老闆還來回走動，有助於酒店的管理，這給人印象很深。老闆待人禮貌熱情。這次訂了一間套房，很乾凈舒心。最特色的是浴缸有一把凳子，這個專門為老年人或行動不便的旅客安排，這一點想得非常周到，值得點贊。晚上睡覺很安靜。套房有陽台，可以欣賞市區風景。房間含餐食，食物是當地的特色美味，可口好吃。下次到突尼斯還會入住這家酒店。

Modern & new hotel & staff service was consistently impressive however space in the standard room was tight. Hotel was centrally located in the city however locked amenities and attractions in the area immediately around it. Breakfast service while not bad, but lacked variety and prior to check in they will try to upsell you extras like room upgrades early check-in and check out.

The hotel is very modern and stylish. However, some rooms are more spacious than others. The breakfast service was nice, however the restaurant gets very busy at night and service can be extremely slow. Hotel staff are extremely kind and helpful, however the hotel doesn't cater very well for visitors with special needs like the disabled or elderly with limited mobility. For example there are no porters or staff to help with luggage.

Vorsicht beim bezahlen! Einzelne Mitarbeiterinnen in der Rezeption kennen dieeigene Buchaltung nicht gut genug. Obwohl der Zimmerpreis Wochen im Voraus bezahlt wurde, wir der Zimmerpreis beim Aus-checken nochmals verlangt! Unbedingt einen bezahlt Nachweis mitführen. Bei mir gab es längere Diskussionen darum. Sehr ärgerlich...

進去酒店要安檢，感覺很安全。酒店提供免費的飲用水，在突尼斯很罕見，很多四星級酒店都沒有。前台服務熱情周到。九層能鳥瞰突尼斯城。

Overall Rating: ⭐️⭐️⭐️ (3/5 Stars) The Novotel Tunis offers a decent stay, positioning itself well for business travelers and tourists due to its convenient location. However, guests should be prepared for an experience that feels slightly past its prime, primarily due to the condition of the accommodations and a disappointing morning meal. The Good: • Location & Accessibility: The hotel’s primary strength is its central location, offering excellent accessibility to key business districts and local attractions in Tunis. It's easy to navigate the city from here. • Common Areas: The lobby, reception (except very awkward and hard to communicate with), and non-room facilities (like meeting spaces) are well-maintained and modern, suggesting where the hotel’s recent investments have been focused. The Areas for Improvement: • Outdated Guest Rooms: The biggest drawback of the stay was the condition of the hotel room. They are noticeably outdated, featuring worn furniture, older decor, and fixtures that are desperately in need of renovation. While clean, the overall look and feel are tired, making the stay feel less comfortable and certainly not reflecting modern Novotel standards. • ”Meh” Breakfast: Following the trend of many business hotels, the breakfast was mediocre at best. The quality of ingredients was average, the offerings lacked freshness, and the buffet was uninspired. It was functional but certainly not a highlight a bland start to the day that did not justify the price. Conclusion: The Novotel Tunis is a practical option if location is your main priority. The staff are competent yet snobbish and the location is superb. However, the combination of an outdated room design and a forgettable breakfast prevents this hotel from being a truly great choice. If the management addresses the much-needed room renovations, the Novotel Tunis could significantly elevate its standing.

裝修很有格調，風景也不錯，設施一般吧，房間因為地點的原因比較小，如果其他房間有小孩的話會比較吵。泳池很小，也因為地點的原因。衛生間設施不方便，再有浴袍也太小了童裝吧。這個價格性價比不高

I arrived on 30 th aug , late night , had booked in online, arrived tired and waited 30 mins, which was frustrating, then was given a room where a dog was in a balcony opposite, I did not sleep all night, but when I did put it to the hotel they did change my room