Hotel Dengan Gym di Trabzon Province, Türkiye

Unfortunately, there was blatant exploitation of our need for accommodation. We were denied access to the unit we booked under the pretext that we had two adult sons, and therefore had to switch to a two-bedroom apartment that wasn't beachfront. We were forced to pay an additional $450, bringing the total for a 9-night stay to $2100. This was an exorbitant amount, indicative of clear exploitation. To this day, the hotel management refuses to provide us with an invoice for the amounts paid, and we don't know why. We hope you will consider our review and investigate what happened, otherwise, we will regrettably be forced to escalate this matter to the General Authority for Tourism in the Kingdom for clarification, especially since you acted as the intermediary and agent for booking the accommodation. You are responsible for your customer's satisfaction.

I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect. Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant. If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!

The stay was wonderful, Located in the middle of the city away from the traffic We investigated all the reviews before booking, we had some worries mostly by the noise of the nearby airport.. It came out that it was part of the fun The noises are not that horrible especially if you close the sound proof windows.. However the air traffic wasn't that heavy and the kids enjoyed the observation of the planes, The hotel was perfectly clean, breakfast was very rich and variant and reflect the Turkish heritage with Int'l components.. Staff were very nice and supportive, with very polite approach, the whole atmosphere in trabzon was very amicable and welcoming Definitely will stay there again

The hotel is situated near the central park and street. The hotel corresponds its price. If you need some place to sleep, take a shower and discover Trabzon it's quite a good option.

The hotel's cleanliness is excellent. I was hoping for an upgrade at check-in, as I had booked two rooms for a three-day stay, but I wasn't even asked and was given a corner room. That was disappointing. The room itself was very clean and nice. However, there were no toothbrushes available, which isn't ideal for a 5-star hotel to have guests scrambling for a toothbrush. The pool and spa facilities are great, and breakfast is good. Overall, it's a nice hotel.

I stayed at Mercure Trabzon Hotel and had a comfortable and pleasant experience. The rooms are clean and spacious, with a nice view especially if facing the sea. Breakfast was varied and tasty, and the staff were professional and helpful. A good choice for both business and leisure stays in Trabzon.

Everything is fine except for the weak insulation in the ceiling. I mean, in the room I was in, if I turned on the water in the bathroom, may God bless you, which is on the floor above it, it bothers me. This is the only observation.

Overall, a very pleasant stay. The hotel boasts a beautiful view and a quiet location. Even the rooms facing the forest are very pleasant and ensure restful nights. The extremely friendly and helpful staff deserves special mention. The location takes some getting used to, as the hotel is situated on a hillside, about 10 minutes by taxi from the city center. Overall, however, it's a very good hotel that I would happily recommend.

I reached them and they said you don't have a view of the forest, your view is of the garden and the second thing is the breakfast is very very very simple and the cleaning is very bad you keep begging them

The rooms are beautiful, the view is beautiful, but the view is flawed, it's a window with a limited opening, not a modest breakfast balcony, the most beautiful thing in the hotel in the reception, the professor, the very collaborative and tasty, thank you the hotel for her choice.