Hotel Dengan Gym di Trabzon Province, Türkiye

Unfortunately, there was blatant exploitation of our need for accommodation. We were denied access to the unit we booked under the pretext that we had two adult sons, and therefore had to switch to a two-bedroom apartment that wasn't beachfront. We were forced to pay an additional $450, bringing the total for a 9-night stay to $2100. This was an exorbitant amount, indicative of clear exploitation. To this day, the hotel management refuses to provide us with an invoice for the amounts paid, and we don't know why. We hope you will consider our review and investigate what happened, otherwise, we will regrettably be forced to escalate this matter to the General Authority for Tourism in the Kingdom for clarification, especially since you acted as the intermediary and agent for booking the accommodation. You are responsible for your customer's satisfaction.

The hotel has a good room partly seaside, and the reception staff are friendly and welcoming, close to the city center in Yomra.  But the hotel's location is in a high aisle, and it's hard to stand in the car, and the food hall at the entrance, and the drill is smoking, the odor of smoking.

The stay was wonderful, Located in the middle of the city away from the traffic We investigated all the reviews before booking, we had some worries mostly by the noise of the nearby airport.. It came out that it was part of the fun The noises are not that horrible especially if you close the sound proof windows.. However the air traffic wasn't that heavy and the kids enjoyed the observation of the planes, The hotel was perfectly clean, breakfast was very rich and variant and reflect the Turkish heritage with Int'l components.. Staff were very nice and supportive, with very polite approach, the whole atmosphere in trabzon was very amicable and welcoming Definitely will stay there again

The hotel is situated near the central park and street. The hotel corresponds its price. If you need some place to sleep, take a shower and discover Trabzon it's quite a good option.

Avevo prenotato questo hotel perché vicino al centro e dotato di spa con sauna. Il reparto spa era in manutenzione da giorni (hanno detto). Molto caro il pasto in camera e la colazione (circa €20), che ho scoperto non inclusa nel soggiorno. Per cui non ho mai mangiato in albergo. Il personale gentile e disponibile a fornire ogni indicazione dovesse necessitare per il soggiorno. L’ubicazione di questo hotel è abbastanza centrale. La camera è silenziosa ed il letto comodo… ho dormito molto bene.

It's a Hilton, supposedly, but everything felt off. At the reception, they told us the pool was open until 11 PM. In reality, at 10:15 PM, they didn't want to let us in because the pool closed at 10:40 PM. Why they didn't mention this at the front desk is beyond me. Also, you can't go in without a swim cap – which, of course, you can buy on site. The rooms are small. The view isn't of the sea, but of some kind of favelas. In the restaurant, the menu is via QR code, but no one tells you that you still have to order from a waiter.

The hotel rooms are great. We had almost a whole apartment) the location is not so good - you can't walk to the water, Migros is far away. You can get to the beach by your own transport) the prices in the hotel restaurant are more expensive than everywhere else, well, that goes without saying. We stayed here for one night to lie around in a beautiful room - it worked out. The pool, by the way, wasn't working(

Everything is fine except for the weak insulation in the ceiling. I mean, in the room I was in, if I turned on the water in the bathroom, may God bless you, which is on the floor above it, it bothers me. This is the only observation.

Overall, a very pleasant stay. The hotel boasts a beautiful view and a quiet location. Even the rooms facing the forest are very pleasant and ensure restful nights. The extremely friendly and helpful staff deserves special mention. The location takes some getting used to, as the hotel is situated on a hillside, about 10 minutes by taxi from the city center. Overall, however, it's a very good hotel that I would happily recommend.

Nice place, clean and tidy thank you for everything