Hotel Dengan Gym di Eastern Cape, South Africa

The environment is very good. The floor-to-ceiling window sea view room is unfortunate. The hotel water pipe is broken. I can’t wash it that day.

The Premiere ICC Hotel is a fantastic choice, boasting a perfect location and amazing views that truly elevate the experience. The stay was enjoyable, but there were a few areas for improvement: Missing Amenities: We had to call to request gowns and slippers, which should ideally be provided automatically. One of the robes was still moist, suggesting it hadn’t been dried properly. Heating Issues: The heating either wasn’t working or we couldn’t figure out how to operate it, which made the room uncomfortable at times. Despite these issues, the hotel’s strengths make it a solid option, and with a little attention to detail, it could be even better.

Excellent staff, from Charl. (hope i got name correct) at Reservations, to the people at reception, Housekeeping, and the team at the dining/breakfast area. Also, the food was really good value and tasty. Please dont slip up on any of these!!

Everything is very good. Beautiful hotel. Decent level. Heated pool! A stunning ocean view! Very diverse breakfast 5****** must have a dress and slippers to visit the spa. It's very strange that they're not there.

Breakfast is amazing with vast variety of options. The resort is very suitable for families with a lot of activities, located right on the beach.

It was a lovely location and the hotel very luxurious. The king size rooms are like mini apartments and the breakfast was really good

Simple check in with friendly staff greeting at the gate. Welcomed with open arms. Cleaning staff were well received with a gracious attitude when requesting extra services

Amazing service & intimate experience

The room is very large, the facilities are very new, but there are always small bugs in the room, and there are many, it is very uncomfortable.

On arrival I was allocated a wrong room and I had to go down to the reception for exchange. The telephone in the room was not working but keep on making noise. The TV was not working and I had to use my cell phone to call the reception for assistance. The assistance came an hour later after making another call. He tried unsuccessfully to fix it.