Hotel Hot Springs di Hainan, China

Very nice facilities with hot springs, good breakfast, a wonderful Russian speaker LAN (super helpful and welcoming). There is an awesome park nearby with a small via ferrata at the top and a super beautiful waterfall mid way up the mountain (I bathed there). Really highly recommend that hike. There is nothing else around the hotel so it is good for 2 nights

Hotel was good value for money and located around lots of malls and cafes which was great. Maybe a little outdated and not as clean as I would have hoped but it was a nice stay nevertheless. Highly recommend the breakfast if getting there early too!

Ini adalah kali pertama saya mengunjungi Pulau Haihua. Tetapi selepas pengalaman, ia benar-benar terasa seperti perjalanan yang berbaloi. Dalam perjalanan ke sini, kami menerima panggilan daripada Pengurus Zhenyu, bertanya tentang pilihan bilik kami dan memberikan kami jadual bas ulang-alik untuk stesen kereta api berkelajuan tinggi. Semasa mendaftar masuk di lobi, saya bertemu dengan Pengurus Deng Shanshan. Dia memahami bahawa ini adalah kali pertama kami di sini dan memberi kami pengenalan yang sangat terperinci dengan peta Pulau Haihua. Selepas bercakap tentang perkhidmatan, mari bercakap tentang bilik. Memang benar bahawa bilik itu tidak besar, dan almari pakaian dan bilik mandi di dalam bilik itu agak ringkas, tetapi saya rasa ia boleh diterima sepenuhnya untuk hotel dengan harga ini di kawasan yang indah. Kami tinggal di bilik istana padang pasir. Bilik itu berwarna terang, sangat tersendiri, dan mempunyai sedikit rasa eksotik. Sarapan paginya agak kaya, dan mi Hou'an sangat lazat sehingga anak-anak saya pun boleh makan semangkuk besar. Secara keseluruhan, hotel ini sangat kos efektif. Saya sangat gembira kerana telah memilih Hotel Alburg untuk menginap semasa perjalanan ini! Pasti akan datang pada masa hadapan

Hotel facilities were overall great, their breakfast was better than their other meals. Overall hotel is not bad. The only issue is the hotel is on this island that does not allow blue plate cars (gas car) to go into the island. We had to park outside of the island and take a shuttle which was a bit annoying bringing our luggages and also going to our rental car.

This 4 star-ish hotel resort features quite a big pool area with 3 different depth levels as well as some hot spring baths. The sandy public beach is across the road and it was ok for a swim. It is in a relatively remote location with nothing much in terms of shops and restaurants in the hotel vicinity so you ll depend on hotel food(meh) and deliveries. The room had a really bad humid smell and we had to run the dehumidifer non stop to make it bearable. I know Hainan is tropical, but we stayed in many other hotels and this one had it worst making me conclude the smell was due to room not being used/vented for a long time. The worst thing however, by far, was the pool safety megaphone. Basically there was a loud speaker (picture 3) in the middle repeating about safety in 30 second intervals from morning till evening even when nobody was near the pools. Loud enough to be heard from room balconies. Why,anyonye sane would install such an annoyance is beyond me. Breakfast was adequate and reception(Ivy) spoke decent English.

*BEST HOTEL IN HAIKOU* Our family of six (2 elders, 2 kids, and 2 adults) stayed post conference to participate in an Expo which the venue is next door. It was an amazing stay and one of the best family hotels we have stayed in our travels around the world. The pool is a major feature, with play areas for the kids and hot spa pools for the adults. All the staff from the check-in, to concierge, cleaning crew, restaurants were always cheerful, helpful and accommodating to our family which was amazing as we hardly spoke chinese but they always made the effort to speak English to assist us. The concierge Mr Wade in particular was a star! it was my son's birthday and he sourced a birthcake and arranged for a free family photoshoot on the beautiful hotel grounds. The hotel architecture was in the Tang Dynasty style I was told. The breakfast at the Island Bistro is one of the most extensive and tasty I have ever had. The executive lounge is worth the extra budget, the evening drinks and snacks were also taste and healthy. Our family hung out at the lounge most of the evening and the Executive Lounge staff were always friendly and helpful. Overall a 10*** experience, we would definitely stay again and highly recommend it to family and friends.

The front desk staff was very friendly and assisted us in all our request. The hotel room was clean and tidy. Location was also near the various tourist locations that we wanted to visit.

We chose Sheraton Haikou due to the great reviews, especially from helpful staff, close to the beach, and activities for children. Our stay was for 1 week. Disappointments: 1) Absence and failed service of front desk staff 2) No help with luggage (really needed it) 3) Room cleaning could have been better. 4) Communication, there was almost never English staff available. Additionally, no one once checked in on us. Maybe I’m being petty but if guests stay long you’d wanna check if they need anything or just if they’re okay. At checkout, they looked more annoyed and just wanted to get rid of me. I asked about my Marriott membership & the lady was dismissive. 5) Poorly winter holiday program for kids. Different from the advertised program on trip.com. 6) Checkout was delayed because they couldn’t find my booking. Very weird. Eventually they spoke to someone who helped me and found the booking. How is this possible considering that I’ve been there for a week? Great things: 1) location: it’s right on the beach, not far from airport and other places to explore 2. Location: it was very calm and relaxing, which is why we chose Haikou as opposed to Sanya. No heavy crowds, except when going to touristy places can expect some crowd but still manageable 3. Free photoshoot was fun and good way to create memories 4. Hot pool was a good way to make up for being in a pool, we loved it 5. Western restaurant was fine, had some good options. 6. Little play center for kids 7. Large grounds for kids to run around and to enjoy outdoors. 8. Accommodating: we were assigned a room on the 5th floor but on arrival it had a strong mould odour from the moment you exit the elevator. Was so bad when I entered the room, I instantly got a headache. All rooms have no windows, only a balcony door but be aware of bugs and spiders. We immediately got moved to a room on the 4th floor, less odour and no smell in the room. 9) Entertainment: live music at night Would I go again? Yes, especially since I know what to expect. Or try another hotel in the same area. Overall, we were happy to be by the seaside and explore places in Haikou.

Located on an isolated island with a good omen of “鳌”. Nice experience staying there with the remarkable views all around the island. The staff from the golf club were very rude not allowing visitors walk on the wooden walkway during the entire daytime for some bureaucratic and prerogative reasons which were non-transparent and unacceptable. The food and services were at average level comparing with others.

The hotel is about a 25-minute drive from Haikou East Railway Station. It is a large resort mainly designed for golf visitors. The hot spring pools are located very close to the hotel building and stay open until 11 p.m. The breakfast starts as early as 6 a.m., which is convenient for early risers or guests catching a morning flight. The location is not very convenient, as the nearest shopping mall is about a 20-minute drive away. We booked a room for three adults, but the hotel only provided two complimentary entries to the hot spring pools. The third guest had to pay 88 RMB. Since the booking clearly included three adults, it would have been a nice gesture for the hotel to extend complimentary access for all three. Overall, it’s a spacious resort with enjoyable hot springs.