Hotel Hot Springs di Yamanashi Prefecture, Japan

Very nice I would like to come here again and spend a bit more time. I did two nights and three days but maybe next time I would like to stay 3 to 4 nights to explore the city because I was only staying in the hotel. They have a nice hot spring. I had a problem for my skin but going to a hot spring few times my skin become better and the service was excellent. The staff are very nice and polite. Also professional Food was good. I really love the experience what I had here. I recommend other people as well especially who have a children small or family. You can use this hotel.

It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.

Pros: 1. The room was huge! 2. You get a full view of Mount Fuji right from the balcony window. 3. The staff were super friendly, and they even had Chinese-speaking staff members. 4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak. 5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too. 6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station. I'll definitely stay here again next time I visit Mount Fuji!

Hotel Mt Fuji has the best views of Lake Yamanaka and Mt Fuji. It is located high up on a hill and looks down over the lake. Shuttle bus service to and from Yamamakako iriguchi was excellent. The staff in 7 eleven kindly called for me to be picked up on arrival and again on the second day of my stay. The breakfast was the best in the past 2  weeks of my trip. Japanese breakfast is so delicious. The omelette chef was such a perfectionist and each was made perfectly. Staff were particularly helpful and the public baths , there are 2 different locations ,are excellent, both very different. The hotel itself is very old and dated and could do with a renovation. However saying that, the room was very spacious and comfortable. I loved being able to open the window which had an insect screen and have fresh air. The only thing I did not like is that you could not wear your yukata to breakfast. No big deal really. I would highly recommend Hotel Mt Fuji.

The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.

When I booked, I double-checked with the hotel to confirm that the room would have a window directly facing Lake Kawaguchiko, as well as another window with a view of Mount Fuji. However, upon entering the room, I found there was only one window, and I had to crane my neck to catch a glimpse of Lake Kawaguchiko. The room next door (X11) clearly had one window directly facing the lake and another with a Mount Fuji view. Why weren't we given that room? We booked in early to mid-May, and we even arrived at the hotel before 4 PM on the day of check-in. On top of that, the bathroom in our room was ridiculously small; even an average-sized woman, let alone a man, would struggle to close the door once inside 😂. This was also my first time staying at a Japanese onsen hotel where almost 80% of the staff were non-Japanese, which probably explains why most of the guests were Westerners 🤣. And it was also my first time at an onsen hotel where there were absolutely no skincare products in the onsen area. Were they perhaps so afraid of 'foreigners' misusing them that they stopped providing them altogether?? 🥹

Excellent hotel with a view of Lake Kawaguchiko. The room is quite spacious, and the staff is very welcoming. The hotel has an onsen, which is essentially a sauna and a hot spring pool, perfect for relaxing after a day of cycling. We booked a room with breakfast and dinner included, both served buffet style. For those not used to eating fish, rice, and other Japanese cuisine in the morning, there are also European croissants, jams, and coffee available. For dinner, the buffet features unlimited crab, but you'll have to contend with the Japanese guests for the crab claws – it seemed to me they choose this hotel specifically for that reason! The cable car is just 30 meters from the hotel, which will take you up a small mountain with a great view of Mount Fuji. It's also quite close to the bus station, about a 10-12 minute walk.

Stayed here for two nights the first half was fairly pleasant, room was big with unobstructed view of lake kawaguchi and mt fuji. However the second night we found a huge spider in our toilet room and we called the front desk for help but there was no staff member as it’s not a 24hr service hotel only two securities were there; the staff all went home. So we had to play hide and seek with the spider and took us 3 hours to kill it and finally have a good nights sleep. Told the staff about it the next day and they just acknowledged it and did nothing which was very disappointing for a so called 5 star hotel

It was a perfect stay at Bessho Sasa my family and I really appreciated the superb service the staff provided my family (I travelled with my 88-year old mum so we had quite a lot of needs) with. I had left some items in the room and they promptly had it couriered to me in Tokyo. The dinners each night were very well prepared, each day was fun-filled with so many activities. The Taiko show was done so professionally I was surprised that the drummers were all staff of the resort!! I would love to re-visit the resort again some day.